at OCS Limited
Auckland CBD, Auckland
Join OCS as a National Helpdesk Coordinator and play a key role in delivering responsive customer service and operational support nationwide.
12d ago
OCS
(25 reviews)
Company Profile
Company overview
Website
Industry
Facilities Management & Outsourced Services
Specialities
Integrated Facilities Management, Commercial Cleaning Expertise, National Service Delivery, Strong Safety and Compliance Culture, Sustainability and ESG Leadership, Technology and Innovation, Diverse Service Capability, People-First Culture
Company size
101-1,000
Primary location
Australia
OCS Australia is a leading facilities management and essential services provider, delivering integrated solutions that help organisations maintain safe, productive, and high-performing environments. Since establishing operations in Australia in 1998, OCS has built a strong reputation for service excellence across a wide range of industries, including aviation, healthcare, education, government, commercial property, manufacturing, retail, and logistics.
At the heart of OCS is a commitment to its TRUE Values of Trust, Respect, Unity, and Empowerment. It is a trusted partner committed to creating better experiences, stronger communities, and exceptional outcomes for customers across Australia.
Jobs at OCS
Based on your search activityat OCS Limited
Glenbrook, Auckland
Join OCS in Glenbrook and play a vital role in emergency preparedness, incident response, and supporting emergency response capability.
4d ago
Our mission statement
"To become the best facilities service business in the world, making people and places the best they can be"
Featured
At the heart of OCS is a commitment to its TRUE Values of Trust, Respect, Unity, and Empowerment. These values guide every interaction with customers, colleagues, partners, and communities, fostering a culture of integrity, collaboration, diversity, and continuous improvement.
Reviews overview
3.325 ratings in total
5
9
4
5
3
1
2
4
1
6
68%
60%
What’s it like working at OCS?
AI summary of recent reviews
Employees consistently highlight the supportive colleagues and team members who create a close-knit, family-like environment at OCS. Many appreciate management support, particularly supervisors who are accommodating and prioritise safety. Employees also value the flexibility offered, including work-from-home options, and enjoy working with welcoming clients.
However, there are some potential challenges, such as management practices that can be inconsistent across locations, with concerns about training and favouritism. Work hours can be demanding, with expectations of overtime and split shifts. Some employees have noted that organisation could be improved, particularly around resource access, and communication can be challenging when coordinating across locations.
However, there are some potential challenges, such as management practices that can be inconsistent across locations, with concerns about training and favouritism. Work hours can be demanding, with expectations of overtime and split shifts. Some employees have noted that organisation could be improved, particularly around resource access, and communication can be challenging when coordinating across locations.
Recent reviews
1.0
Cleaner
Oct 2026Orchard Hills NSW 2748Less than 1 year in the role, former employee
NEVER AGAIN! Horrible experience.
The good thingsI enjoyed the SnackBrands clients (production workers). They were very welcoming.
The challengesManagement weren't trained. Made us mix hazardous chemicals. Team work was highly discouraged. High turn over. Laziness was rewarded. Hard workers just got more work and told they weren't good enough.
1.0
Manager
Feb 2026Australia Fair QLD 42152 to 3 years in the role, former employee
Worst time of my life, think twice before joining this group
The good thingsLeaving this unprofessional organisation
The challengesLeaders were so out of touch and don’t want to know of any issues.
5.0
Cleaner
Sep 2025Perth WA 6000Less than 1 year in the role, current employee
I am very happy to be a part of OCS.
The good thingsexcellent management, priority given to safety, Work with own pace
The challengesShould cover a large area. Should give frequent attention to the each area and should remember a lot of details.
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