O'Brien
    (83 reviews)

    Company Profile

    Company overview

    Website

    Industry

    Vehicle Services & Repair

    Specialities

    Vehicle Glass, Glazing, Electrical & Plumbing

    Company size

    1,001-5,000

    Primary location

    Unit 1/45 Davies Rd, Padstow NSW 2211
    O’Brien® operates nationwide, offering a wide range of automotive care products and services to both retail and wholesale customers. Each year, we serve over 360,000 motorists, 24 hours a day, 7 days a week, 365 days a year. Since 1924, O’Brien® has also been a trusted provider of quality glass products and services for Australian homes and businesses. Our tailored glazing solutions are designed to meet the unique needs of every customer. In 2018 O'Brien® and Laser & Electrical Plumbing untied their expertise, giving rise to O'Brien Plumbing and Electrical enabling O'Brien® to offer a complete range of a complete range of products and services across Australia.

    Jobs at O'Brien

    Based on your search activity

    at O'Brien Glass Industries Limited
    Dunedin Central, Otago
    Based in QLD, VIC & WA Australia - Qualified Glazier - Glass Installation - Residential & Commercial - Long Term Career - Uniform and Vehicle Provided
    6d ago

    Our mission statement

    O’Brien is Australia’s market leader in vehicle glass repair and replacement. We are part of the global Belron group operating in over 35 countries. With over 100 years of experience, we pride ourselves on being the experts making it easy. We solve our customer's problems by making a memorable difference with care in delivering high-quality service with genuine care in our vehicle glass, home and commercial glass to electrical and plumbing services. We have a people-first approach, where we put our people are the heart of our business. They are what drives the passion and energy of our company culture.

    Gallery photos

    Reviews overview

    3.183 ratings in total
    5
    25
    4
    16
    3
    10
    2
    10
    1
    22
    76%
    Rate salary as high or average
    54%
    Employees recommend this employer to friends

    What’s it like working at O'Brien?

    AI summary of recent reviews
    Employees value the supportive and welcoming colleagues at O'Brien, with many highlighting the team environment where people help each other succeed. The flexible working arrangements, including work-from-home options, are appreciated, as is the supportive management that provides recognition and autonomy. Staff also note the opportunities for career growth and the quality of training programmes available.

    However, there are some potential challenges, including inconsistency in management approaches across different teams, and a demanding workload with high targets that may require additional hours. Some employees have mentioned that career progression opportunities can be limited in certain areas, and the fast-paced environment can feel overwhelming initially. Additionally, computer systems and resources could be improved to better support operations.

    Recent reviews

    5.0
    Tecnician
    Oct 2026
    Townsville QLD 4810Less than 1 year in the role, current employee
    Obrien Glass is great
    The good thingsI enjoyed how welcoming they are and how dedicated they are at teaching you the best
    The challengesMy strength and some
    5.0
    Customer Service Specialist
    Feb 2026
    Padstow NSW 2211Less than 1 year in the role, current employee
    Amazing best place to work
    The good thingsFlexible so when children get sick or hurt you can leave if required. It’s also easy and not stressful
    The challengesThey could make it easier to meet the insensitive mark , I do believe they are in the process of doing this at the moment
    Appreciate your FeedbackThank you for highlighting the flexibility we offer. We understand how important it is for parents to be able to respond quickly when their children are unwell or injured, and we’re glad this support has made a difference for you. It’s also great to hear that you find the work environment easy to manage and not stressful. We appreciate your feedback regarding the incentive mark. We recognise that it can be challenging at times, and improving this process is something we’re actively working on. Your comments reinforce the importance of making the incentive structure clearer and more achievable, and it’s helpful to know these changes are being noticed.
    30d+ ago
    1.0
    Sales
    Nov 2025
    Sydney NSW 2000Less than 1 year in the role, former employee
    Terrible experience
    The good thingsRemoteness and other staff members
    The challengesEverything needs improving,too much expected for too little return,unrealistic KPI
    Talent Acquisition PartnerThank you for your feedback, it is important to us. We are glad you enjoyed the team you worked with as well as the flexible working arrangements to allow you to work remotely. We appreciate you sharing what you found challenging in the position as well as some good aspects that you experienced.
    30d+ ago
    Ratings for O'Brien are shared as-is from employees in line with our community guidelines
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