Extremally frustrating and toxic, not good work environment for your mental health. The good thingsI enjoyed my job role and my colleagues, the job was flexible.
The challengesThe biggest challenges were the constant inconsistency in rules, expectation and funding. One minute we could offer something to a customer and the next we couldn't even though it was in the funding, this made staff look incompetent when the real issue was internal.
There were also times when staff were not given honest or transparent information and been spoken down to or abued by management was extremely frustrating.
Complaints to HR and senior management were often treated as though they were a joke, leaving me with the impression that staff concerns, wellbeing and workplace issues were simply not taken seriously.
The level of compliance checks and scrutiny was unlike anything I had experienced even after in government roles. Overall, the work environment was toxic with no opportunity to develop in the company, and the pay did not reflect the work expectation.