L'Occitane
    (35 reviews)

    Company Profile

    Company overview

    Industry

    Health & Beauty Retail
    Ever since it was founded in 1976, L'OCCITANE has nurtured simple values: authenticity, respect and sensoriality. This is more than a philosophy; it is a commitment that, over the years, has influenced many of important decisions. All of our actions and choices are guided by a twofold desire: to preserve and to pass on. It is this that gives our brand its life force, its meaning and its purpose.Respectfulness is at the heart of L’OCCITANE’s values, helping to guide its social policy, with the following major points:• Development of human resources to support the group’s growth while allowing employees to express their potential career aspirations• Work / life balance• The integration of people with disabilities: The openness to diversity, particularly disabled people who are enrolled in the human resources policy of the company, and bound by the actions of the disability team. 2012 L’OCCITANE now has over 2,000 stores all over the world!Source: This is an extract from the company's own website

    Reviews overview

    3.235 ratings in total
    5
    11
    4
    7
    3
    5
    2
    3
    1
    9
    74%
    Rate salary as high or average
    57%
    Employees recommend this employer to friends

    What’s it like working at L'Occitane?

    AI summary of recent reviews
    Employees appreciate the high-quality products, generous staff discounts, and monthly gratis at L'Occitane. The team environment is welcoming and family-like, with excellent camaraderie amongst colleagues. Comprehensive training and the company's positive values are also valued aspects of working here.

    However, there are some potential challenges, including concerns about management practices and approachability at senior levels, pressure to meet KPIs and sales targets, and work/life balance with workload expectations. Some employees have noted that career progression opportunities and support from head office could be enhanced.

    Recent reviews

    5.0
    Sales Assistant
    Aug 2026
    Sydney NSW 20004 to 5 years in the role, current employee
    Great job and great opportunity and benefits it's L'Occitane Australia .
    The good thingsWell such a great experience ever to joined with L'Occitan Australia it's such a great team player ever
    The challengesI was improving a lot of my sales skills
    1.0
    Assisant Boutique Manager
    Feb 2026
    Canberra ACT 2600Less than 1 year in the role, current employee
    THE WORST. PLEASE DO NOT WORK HERE UNDER THAT PARTICULAR REGIONAL MANAGER.
    The good thingsI recently interviewed for an Assistant Boutique Manager role. While the interview process itself was organised, I felt concerned by comments suggesting candidates from other retail sectors (such as fashion) may not perform well in cosmetics. Although there job description never mentioned they only welcome people from the cosmetic background, what a JOKE. As retail skills are often transferable, this came across as somewhat dismissive. A more open mindset toward diverse retail experience would strengthen hiring decisions and candidate experience. Regional Manager based in Melbourne needs to be open minded and hire people of diverse background, she is a joke.
    The challengesChange your Manager- have a people with growth mindset and people who respect others hard work, experience, skill and knowledge.
    1.0
    Beauty Adviser
    Dec 2024
    Melbourne VIC 3000
    Nightmare cross a comedy show
    The good thingsProducts are nice. Company stands for good causes.
    The challengesThe management team in Melbourne is abit of a joke to be honest. The regional manager is completely delusional and the field coach may aswell be a Christmas casual. Don’t compromise your peace and happiness for this place it’s not worth it. Avoid this company at all cost especially Melbourne.
    Ratings for L'Occitane are shared as-is from employees in line with our community guidelines
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