HCF
(125 reviews)
Company Profile
Company overview
Website
Industry
Insurance
Specialities
Health Insurance, Travel Insurance, Pet Insurance, Health Management Programs, Life Insurance, Dental, Eyecare
Company size
1,001-5,000
Primary location
403 George St Sydney, NSW
For 90 years, our members have trusted us to protect their health and wellbeing, and in return we’ve provided quality cover and healthcare that’s right for them.
Because as Australia’s largest not-for-profit health fund, we believe in delivering our members a level of care that’s uncommon.
From humble beginnings in 1932, we’ve grown to become the nation’s largest not-for-profit health fund, helping to protect the health and wellbeing of over 1.8 million Australians with health, life, travel or pet insurance. And we remain constant to our not-for-profit charter, continuing to provide the highest standard of healthcare while returning more benefits to our members.
Featured
Rekha: Uncommon Care is giving more than expected…
Senior Member Care Consultant Rekha went outside her comfort zone to find a solution for this 89-year-old HCF member. To Rekha, going above and beyond just made common sense. #UncommonCare
Awards and accreditations
CANSTAR outstanding value health insurance 7 years in a row 2022
Gallery photos
Reviews overview
3.1125 ratings in total
5
43
4
16
3
15
2
16
1
35
84%
50%
What’s it like working at HCF?
AI summary of recent reviews
Employees value the supportive teams and management, excellent work/life balance with flexible working arrangements, and positive company culture focused on members rather than profit. The benefits package is highly regarded, including health insurance subsidies and learning opportunities, alongside good career development prospects through training and internal projects.
However, there are some potential challenges, including outdated systems and technology that can be clunky, occasional concerns about management consistency due to restructuring, limited career growth in some locations with a preference for external hiring, and short staffing requiring employees to multitask at times.
However, there are some potential challenges, including outdated systems and technology that can be clunky, occasional concerns about management consistency due to restructuring, limited career growth in some locations with a preference for external hiring, and short staffing requiring employees to multitask at times.
Recent reviews
5.0
Talent Acquisition Business Partner
Jun 2026Sydney NSW 200010 to 11 years in the role, current employee
Supportive team and flexible work options
The good thingsGreat flexibility and work/life balance, supportive team, good options for career progression and further training
The challengesSystems and processes can be a bit clunky at times
5.0
Claims Assessor
Feb 2026Sydney NSW 2000Less than 1 year in the role, current employee
A nice place to work
The good thingsGood people, easy to understand and interpret policies, positive working environment
The challengesClunky computer systems, not very user friendly
5.0
Talent Acquisition Specialist
Jul 2025Sydney NSW 20001 to 2 years in the role, current employee
A wonderful place to work and grow!
The good thingsVery supportive manager and lovely team. A great, collaborative environment across the business. Some great benefits too, 50% subsidy on health insurance, free LinkedIn Learning and 30% off glasses! Long tenure across the business.
The challengesProcess and systems can be a little clunky.
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