GIO
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    GIO
    (17 reviews)
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    Write a review

    Company Profile

    Company overview

    Website

    GIO

    Industry

    Insurance

    Primary location

    Australia
    When posting a message on our wall, please adhere to our House Rules, which can be found at http://oak.ctx.ly/r/17hyw We’re here to help 365 days a year, whether it's rain, hail or shine. Our operating times are between 8am-7pm AEST daily, with Public Holiday hours: 9am - 5pm AEST

    Reviews overview

    3.217 ratings in total
    5
    5
    4
    4
    3
    2
    2
    1
    1
    5
    88%
    Rate salary as high or average
    53%
    Employees recommend this employer to friends

    What’s it like working at GIO?

    AI summary of recent reviews
    GIO employees particularly value their colleagues and team environment, with many highlighting the excellent staff relationships. The company offers appreciated benefits including work from home flexibility and training and development opportunities, which contribute to employee satisfaction.

    However, employees face some challenges with outdated and complicated IT systems that can impact daily operations. There are opportunities to enhance practical training implementation and ongoing support, particularly for new employees. Some reviews also suggest that management support and practices could be improved to better assist team members.

    Recent reviews

    5.0
    Claims Adviser
    Mar 2026
    Sydney NSW 2000Less than 1 year in the role, former employee
    Worked as claims advisor for workers compensation. Facilities and training were excellent.
    The good thingsStaff were excellent to work with
    The challengesOver complicated computer systems
    1.0
    Claims Adviser
    Dec 2025
    Newcastle NSW 2300Less than 1 year in the role, former employee
    Toxic management, unmanageable workload, and no support seriously impact mental health.
    The good thingsThe WFH set-up only.
    The challengesThere is not enough practical training, and new employees are often expected to complete tasks they were never taught. Management can be very toxic, often prioritising their own interests over the team’s well-being. Many employees avoid responsibilities, leaving others to handle tasks outside their job descriptions, which leads to an unmanageable workload. Overall, the workplace culture is toxic, and management shows little concern for employee mental health. I would not recommend applying to this company, as it could negatively affect your well-being. It is no surprise that many employees resign within a short period.
    1.0
    Manager
    Dec 2025
    Newcastle NSW 23001 to 2 years in the role, former employee
    Really disappointing for a company this size.
    The good thingsSome of the people are great to work with. WFH flexibility was good but could use with some improvement. Employee Share program is good
    The challengesManagement that lack the experience and expertise to do their roles. The culture needs quite a bit of work, as does support for leaders and staff. No L&D function in the branch, meaning more work for leaders. Toxic middle/Senior management who probably need to be moved on as they have been there far too long.
    Ratings for GIO are shared as-is from employees in line with our community guidelines
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