Funlab
(39 reviews)
Company Profile
Company overview
Website
Industry
Recreation & Entertainment Venues
Specialities
Entertainment, Food & Beverage, Functions & Events, Bowling, Arcades, Quick Play Game Rooms, Mini Golf, Karaoke
Company size
1,001-5,000
Primary location
Australia
WHO ARE WE?Funlab is Australasia's premier creator of competitive socialising experiences.Humble at heart not in size, Funlab exists across eight brands, over 50 locations across Australia, Aotearoa and North America. Our team of fun is made up of Archie Brothers Cirque Electriq, B. Lucky & Sons, Holey Moley Golf Club, Juke’s Karaoke, La Di Darts, Red Herring Escape Rooms, Strike Bowling, and our newest brand, Hijinx Hotel.Our successes are thanks to our 2000+ employees (aka Motherfunners) who make up the very essence of Funlab. We’re not slowing down now, Funlab was recently acquired by global private equity firm TPG Capital, who have partnered with us to help achieve growth ambitions
Our mission statement
THE WORLD IS BETTER WHEN WE FUN TOGETHEREverything we do at Funlab, big & small, is ‘for the fun of it’. It’s a perennial cause of ours, and sees us proudly curating the sort of fun that isn’t just entertaining – it’s entirely enthralling. Fun that you need to experience first-hand to fathom the reality.We’re captivated by these experiences and committed to creating them. We create spaces where guests have the freedom to connect with each other, with their inner kid, with the adult who still deserves to play in worlds that are bursting with their own kind of colour.
Featured
headspace x Funlab Partnership
Since 2017, Funlab has held their annual fundraising event Day of Fun – a day aimed at raising awareness of youth mental health and funds for headspace. Our collective fundraising efforts have seen us raise over $1 million dollars so far.In 2022, we were delighted to announce that we are now a Strategic Capability Corporate Partner.
Awards and accreditations
LearnX Diamond Award; Best Learning & Talent Development, Compliance Training 2024
The Australian (spons. by WorkL): #2 Best Places to Work; Big/Very Big category 2024
B Corp Certification 2024
AFR: #6 Best Place to Work; Retail, Hospitality and Entertainment category 2023
AFR: #3 Most Innovative Company; Retail, Hospitality & Entertainment category 2022
Reviews overview
4.039 ratings in total
5
20
4
7
3
6
2
3
1
3
82%
77%
What’s it like working at Funlab?
AI summary of recent reviews
Employees consistently praise Funlab's inclusive and supportive culture, highlighting the friendly colleagues and strong sense of community. The excellent perks and benefits, including free venue access and discounted food and drinks, are highly valued. Staff appreciate the opportunities for career development and the company's commitment to diversity and inclusion, along with the fun and dynamic work environment.
However, there are some potential challenges, such as work/life balance concerns, particularly for venue managers who may work on days off. Management support and communication can vary between venues, and some employees feel training processes could be more comprehensive. The fast-paced environment with high performance expectations and Funlab's rapid growth can be demanding, whilst inconsistent scheduling and tight labour budgets may impact some team members.
However, there are some potential challenges, such as work/life balance concerns, particularly for venue managers who may work on days off. Management support and communication can vary between venues, and some employees feel training processes could be more comprehensive. The fast-paced environment with high performance expectations and Funlab's rapid growth can be demanding, whilst inconsistent scheduling and tight labour budgets may impact some team members.
Recent reviews
1.0
Venue Manager
Jun 2026Melbourne VIC 30003 to 4 years in the role, former employee
A company that values shareholders and profit above the health and wellbeing of employees
The good thingsThe people who work in the venues are hardworking and kind, and deserve to be looked after.
The challengesToxic workplace culture, harbours individuals that violate company policy and punishes speaking up about concerns
3.0
Venue Manager
May 2026Melbourne VIC 30006 to 7 years in the role, former employee
Promotes 5 star place to work, but is a solid 3
The good thingsThe people you work with can be some of the best, I do know I have made friends for life. The perks can be pretty great, even if sometimes it can be confusing of what can and can't be got
The challengesThe work/life balance is not there at all, especially as a venue manager. They like to speak about doing work life, but there almost seems to be an unwritten rule to be working on your days off too. The other thing is they do talk about having a positive work culture, however the higher ups really do keep a tight leash on labour and having to cut hours/demote people, which does have a major impact on that culture when the team doesn't feel like the job can support them
2.0
Facilities Technician
Feb 2026Surfers Paradise QLD 4217Less than 1 year in the role, former employee
Great start but went downhill fast
The good things- the hours were nice (min 30/week doing both tech and FOH)
- half price food and free soft drinks/water on shift
- FOH casuals were very supportive of each other
- management team was good in my first few weeks until almost the entire team left or got transferred.
The challenges- a lot of the managers left around the same time so there were huge shifts in team leaders
- very poor “training”. My first FOH shift I was handed a radio and left to figure it out
- I was stuck doing a lot of the same cleaning work in tech every day
- My initial tech training was signed off before it was completed and whenever I’d ask for further training I was shut down
- I requested a meeting with the venue manager to bring up concerns I had about my training and safety at work and was talked over. I was told my lack of training was due to an incident in my first few weeks where I was struggling with a tool I had initially not been shown how to use
- Injuries were not taken seriously. I injured my shoulder at work and was blamed for it.
- When I was hired I was informed that I would be doing both FOH and tech so when technical issues came up while I was on FOH I could step in to solve the problem. Yet whenever I did this I was reprimanded.
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