Eldercare
(56 reviews)
Company Profile
Company overview
Website
Industry
Social & Welfare Services
Specialities
Aged Care, Retirement Living, Allied Health Services
Company size
1,001-5,000
Primary location
247 Fullarton Road Eastwood SA 5063
As one of South Australia’s most respected and experienced aged care providers, we pride ourselves on delivering quality aged care services and making a positive difference to the lives of older South Australians.
We place people at the heart of everything we do at Eldercare and believe everyone deserves to be respected. Diversity of experience, culture and opinion is valued and encouraged regardless of your culture, religion, spirituality, age, gender identity, sexual orientation, disability, socio-economic background or personal experiences.
As a White Ribbon accredited workplace, we are committed to preventing violence against women and have zero-tolerance for gender-based violence.
Our mission statement
Delivering peace of mind with our care.
Featured
Eldercare wins national Innovation in Palliative Care Award 
The palliative care team at Eldercare was announced as the winner of the Innovation in Palliative Care Award at the National Palliative Care Awards in Sydney.
Awards and accreditations
White Ribbon Workplace Accreditation 2022
Rainbow Tick Accreditation 2022
Gallery photos
Reviews overview
3.356 ratings in total
5
20
4
9
3
7
2
9
1
11
79%
59%
What’s it like working at Eldercare?
AI summary of recent reviews
Employees find it rewarding to work with residents and contribute to their wellbeing. Many appreciate the company values of Respect, Accountability and Connection, along with supportive teams and a friendly working environment. Salary packaging, ongoing training, and well-maintained facilities are also valued aspects of working at Eldercare.
However, there are some potential challenges, including inconsistent management support and engagement across sites, high workload with time constraints that could benefit from additional staffing, and opportunities for career progression that could be more readily available. Some employees also note that role expectations can extend beyond job descriptions, and communication around rostering could be more consistent.
However, there are some potential challenges, including inconsistent management support and engagement across sites, high workload with time constraints that could benefit from additional staffing, and opportunities for career progression that could be more readily available. Some employees also note that role expectations can extend beyond job descriptions, and communication around rostering could be more consistent.
Recent reviews
1.0
Allied Health Professional
Aug 2026Eastwood SA 50631 to 2 years in the role, current employee
More support and clearer expectations would improve the experience.
The good thingsI enjoying working with the residents and having the opportunity to contribute to their care and wellbeing.
The challengesThe role and responsibilities were different from what was explained during recruitment. More training, support and clearer communication would be helpful, particularly for new employees. At times, asking for support felt difficult as workload and other site commitments were frequently mentioned.
1.0
Community Aged Care Worker
Apr 2026Mount Barker SA 5251Less than 1 year in the role, former employee
Terrible. If you ate a 3 puppet you will fit right in.
The good thingsOn the whole the residents are lively.
The challengesThe Site Manager. He sits behind a desk all day, does not say hello to his staff and is a dreadful leader. I never saw him engage with a single resident. The lifestyle coordinator has an elevated opinion of herself also.
1.0
Hospitality Assistant
Dec 2025Fullarton SA 50637 to 8 years in the role, current employee
An unsupportive work environment with poor rostering practices and limited career progression
The good thingsSalary sacrifice packaging only
The challengesMy experience working in Eldercare was disappointing and disheartening.
Despite long-term service and consistent effort, there were very limited opportunities for recognition or career progression, particularly for staff who are not from a local background. Hard work and commitment didn't seem to be genuinely valued by upper management.
Support from management felt minimal, with little appreciation or constructive feedback provided. This created an environment where employees felt overlooked rather than encouraged to grow or contribute further.
Rostering was another major concern. Shifts were sometimes cancelled without prior notice or explanation, and communication from the rostering team was often abrupt. In some cases, there was no apology or follow-up, which caused unnecessary stress and uncertainty around income and work stability.
Overall, the workplace culture felt unsupportive and transactional, leaving staff feeling undervalued despite the demanding nature of the role.
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