(61 reviews)

Company Profile

Company overview

Website

ECH Inc

Industry

Social & Welfare Services

Specialities

In-home care expertise, Retirement living solutions, Allied health and wellness, Community & social connection

Company size

101-1,000

Primary location

174 Greenhill Road, Parkside

Kaurna Country

ECH Incorporated (ECH) is a leading South Australian provider of retirement living, in-home care, and community support services.Established in 1964, ECH is a profit-for-purpose organisation with more than 60 years of experience supporting older Australians to live independently, confidently, and with a high quality of life.Guided by its mission to promote self-determination, ECH empowers people to age well at home, helping them “get more out of life” through a strong focus on independence, wellbeing, and meaningful community connection.

Gallery photos

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Reviews overview

3.261 ratings in total

5

20

4

6

3

12

2

11

1

12

82%

Rate salary as high or average

46%

Employees recommend this employer to friends

What’s it like working at ECH Inc?

AI summary of recent reviews

Employees appreciate the supportive and collaborative team environment at ECH Inc, with colleagues who genuinely care about making a difference in the lives of elderly clients. Staff value the meaningful work, training opportunities, flexibility with scheduling, salary packaging benefits, and career growth opportunities available within the organisation.

However, there are some potential challenges, including a disconnect between management and front-line staff, demanding workloads with tight scheduling and limited travel time between clients, inconsistent communication and processes, and the need for more comprehensive onboarding and training. Some departments also experience high staff turnover.

Recent reviews

1.0

Facilities Officer

Jul 2026

Kidman Park SA 50253 to 4 years in the role, former employee

Poor, poor & poor. Favourites are favoured...the rest irrelevant. No trust from top down

The good thingsThe few good ppl are out numbered by the poor and toxic

The challengesRemove the abundance of managers. Managers that are all about themselves. Managers who dont meaningfully engage between depts or with their own staff. I struggle to see how they even hold their own job...but they do and appear untouchable. No development, no training, no idea.

5.0

Marketing

Jul 2026

Parkside SA 5063Less than 1 year in the role, current employee

Highly positive experience at ECH, with a great foundation to thrive in a dynamic environment.

The good thingsMy experience with ECH started on a high note right from the recruitment phase. The interview process was incredibly well organised, with timely follow-ups and clear, constructive feedback provided at every single stage. This professional approach carried right through into my onboarding and induction. The team was exceptionally supportive, ensuring I gained a comprehensive overview of the business operations and key stakeholders before I jumped into my core responsibilities. It is a welcoming and collaborative workplace culture where you feel set up for success from day one.

The challengesWorking in aged care means operating in a dynamic and fast-paced environment. As people age, their needs naturally change and evolve, which requires us to be agile, proactive, and highly adaptable. Keeping pace with these changing needs is a rewarding challenge, as it pushes the team to constantly innovate and adapt to ensure we are always delivering the highest standard of service to our clients.

3.0

Activities Assistant

Jun 2026

Adelaide SA 50004 to 5 years in the role, former employee

Generally good, but contrasting disconnect with management & leadership leading to eventual burnout

The good thingsGenerally supportive team. Unique workplace and rewarding interactions with supporting elderly clients in the community.

The challengesLack of cohesive leadership/management. Contrasting disconnect between management/leadership and staff working directly with clients. Inadequate staffing leading to staff burnout and unnecessary stress.

Ratings for ECH Inc are shared as-is from employees in line with our community guidelines

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