Rewarding role in a supportive team before NDIS changes led many of us to move on.The good thingsBack then, we were like a family. It was a fun, supportive workplace where everyone genuinely looked out for one another. When the NDIS was introduced, our team gradually became separated as many of us moved into NDIS roles. At the time, we were encouraged to take on these positions with very little knowledge or training. Many of us felt it wasn't fair to the community we were supporting if we weren't fully prepared or clear about our roles.
I also remember the managers and team leaders going above and beyond to ensure staff felt supported, valued, and able to do their best. Those were special times. Sadly, I've heard that things have changed over the years, and that the workplace is no longer quite the same.
The challengesI believe workplaces are at their best when leaders genuinely listen to their staff, take ownership of issues, and create an environment where employees feel heard, valued, and supported. Staff should be encouraged to have a voice and contribute ideas without fear of being dismissed.
Managers who trust their employees and empower them to do their jobs foster a more positive and productive workplace. Excessive micromanagement can reduce morale, undermine confidence, and create an unhappy culture, often leading good staff to seek opportunities elsewhere. Treating employees as capable professionals, rather than closely monitoring every task, builds trust, accountability, and engagement, ultimately benefiting both staff and the organisation.