Auto & General
(169 reviews)
Company Profile
Company overview
Industry
Insurance
Specialities
Home Insurance, Car Insurance, Motorbike Insurance, Pet Health Insurance, Travel Insurance
Company size
1,001-5,000
Primary location
Toowong, QLD
Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia. We provide insurance products and solutions to safeguard a brighter future for our customers, delivered through our multi award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Virgin Money.
Our range of general insurance products protects customer’s most valued possessions on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance.
Our mission statement
Safeguarding a brighter future.
At A&G, we’re on a mission to be Australia’s best insurer by providing affordable, comprehensive and dependable insurance solutions to all Australians.
Millions of Australians look to us as underwriters and insurers to protect them when they need it most.
By offering dependable cover at a price that’s hard to beat, we’re challenging the market dominance of insurers in Australia.
Featured
The A&G Way
Awards and accreditations
Canstar Insurer of the Year Award 2025
Queensland Corporate Philanthropist of the Year Award 2024
Queensland Corporate Volunteer of the Year 2024
Canstar Insurer of the Year Award 2024
Workplace Giving Australia Award Best Corporate + Charity Partnership 2023
GoodCompany Top 40 Best Workplaces to Give Back 2023
Gallery photos
Reviews overview
3.2169 ratings in total
5
74
4
14
3
9
2
15
1
57
79%
54%
What’s it like working at Auto & General?
AI summary of recent reviews
Employees consistently praise the supportive team environment and positive culture at Auto & General, highlighting excellent career progression opportunities, comprehensive training programs, and strong work-life balance with flexibility. The collaborative atmosphere, approachable leadership, and workplace benefits including bonuses and amenities contribute to high job satisfaction.
However, there are some potential challenges, such as the onboarding process requiring time to adjust to the volume of information, the fast-paced environment demanding adaptability during periods of growth, and opportunities to improve communication between departments. A small number of employees have noted inconsistent management experiences, and parking availability can be limited at certain sites.
However, there are some potential challenges, such as the onboarding process requiring time to adjust to the volume of information, the fast-paced environment demanding adaptability during periods of growth, and opportunities to improve communication between departments. A small number of employees have noted inconsistent management experiences, and parking availability can be limited at certain sites.
Recent reviews
1.0
Home Claims Consultant
Oct 2026North Lakes QLD 45095 to 6 years in the role, former employee
The worst workplace I have ever worked in. They pretend at the start but they DO NOT CARE ABOUT YOU!
The good thingsFree coffee? Free Cereal? That's about it
The challengesEverything, micromanagers, leaders walk around putting you down but never actually try and help. The worst ever job for your mental health
1.0
Analyst
Oct 2026Brisbane QLD 40004 to 5 years in the role, former employee
Free coffee but your mental health does not matter.
The good thingsWork events are okay, the sponsorships mean you get the chance to win tickets to some NRL games. Free coffee. Sometimes free breakfast.
The challengesMicromanagement is everywhere. Microaggressions and unpleasant behavior, cliques form in each department. The different departments engage with each other in a very passive aggressive manor. They introduced a new EAP program and now instead of managers being supportive, they default to telling you to try the EAP. No real support or care anymore.
1.0
Home Claims Specialist
Oct 2026North Lakes QLD 4509Less than 1 year in the role, former employee
Utter hell! I cried everyday.
The good thingsNothing. They try to overcompensate with food days.
The challengesEverything, they have poor management and systems.
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