Aruma
(172 reviews)
Company Profile
Company overview
Website
Industry
Social & Welfare Services
Specialities
Individual and Family Services, Disability Service Provider, Disability Support, NDIS
Company size
5,001-10,000
Primary location
French's Forrest, New South Wales
Welcome to Aruma!With a rich history of pioneering support and over 60 years of experience, Aruma is the trusted partner of over 5000 people with disability throughout the east coast of Australia.Aruma puts participants first and never entertains a one size fits all approach. To do this we need you - staff who are brave, bold and who dare to think differently. Join the human rights team with a love of life supporting people to live the lives they choose.
Our mission statement
Supporting people with a disability, to live a great life, the life they want, the life they choose.
Featured
About Aruma
We are a Disability service provider who puts You.first
Awards and accreditations
NWS Training Awards: State Finalist 2022
Gallery photos
Reviews overview
2.5172 ratings in total
5
37
4
17
3
19
2
22
1
77
82%
37%
What’s it like working at Aruma?
AI summary of recent reviews
Employees consistently highlight that working with participants and clients is the most rewarding aspect of their role at Aruma, describing them as amazing and wonderful. Staff appreciate the supportive team culture and strong friendships with dedicated colleagues. The availability of training and development opportunities, including subsidised courses, helps employees grow professionally. Many value the flexible working arrangements, including hybrid and remote work options.
However, there are some potential challenges, including concerns about management practices and communication gaps across regions. Frequent restructures can create uncertainty in the large organisation. Staff shortages and workload can be demanding, particularly when balancing administrative responsibilities with participant care. Additionally, documentation and compliance requirements can be time-consuming, and communication between organisational levels could be improved.
However, there are some potential challenges, including concerns about management practices and communication gaps across regions. Frequent restructures can create uncertainty in the large organisation. Staff shortages and workload can be demanding, particularly when balancing administrative responsibilities with participant care. Additionally, documentation and compliance requirements can be time-consuming, and communication between organisational levels could be improved.
Recent reviews
1.0
Administration Role
Jul 2026Brisbane QLD 40004 to 5 years in the role, former employee
The best workplace turned worst due to toxic behaviours.
The good thingsBuilt some amazing friendships here that have lasted a long time
The challengesToxic management and their followers with tall poppy syndrome pointing fingers everywhere else but themselves. Silos are rife here, there is no collegial connection.
5.0
House Supervisor
Jul 2026Thomastown VIC 3074Less than 1 year in the role, current employee
I am an experienced House Supervisor in disability support with strong leadership.
The good thingsOne of the things I value most about working with Aruma is the opportunity to support both participants and staff. I enjoy helping participants achieve their goals while working with a dedicated team to provide safe, high-quality, person-centred support. The training and development opportunities have also helped me grow professionally and build my leadership skills.
The challengesManaging complex behaviours and responding appropriately.
Staff shortages and filling last-minute shifts.
Completing documentation and compliance requirements on time.
Coordinating with families, allied health professionals, and support coordinators.
Balancing participant care with administrative and leadership responsibilities.
Supporting participants through changes in routines or health needs while maintaining quality care.
1.0
Support Worker
May 2026Loganholme QLD 41291 to 2 years in the role, former employee
Money hungry, entitled and profit focused.
The good thingsLeaving the company was the only good thing I have done.
The challengesYou are not important. The moment something happens the management team are the first ones to blame the support workers. Their only concern is making profits and maintaining them. If that means making budget cuts and ignoring requirements in the Enterprise Bargaining they will. You will not be supported. Poor behaviours from clients is excused and their “therapeutic” approach to managing clients does not protect workers and does not set clients up for the future. Safety concerns do not get implemented until something dangerous happens and they are forced to deal with it. Aruma will do everything they can to not pay you what is owed and to only pay you the bare minimum. The team I work with is fantastic. The management team that I am under are so out of touch and completely incapable of relating to the people under them. Management need to listen to what their staff have to say. It is being said for a reason. You could not do an hour of my job. Don't work at Aruma whatever you do.
Other companies in this industry
Find out more about working at Aruma. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.