Case Manager
Act as the link between services and clients to improve their quality of life.
Job opportunities
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Jobs in SEEK right nowJob growth
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In the last 3 monthsSalary
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Typical salaryJob satisfaction
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Job opportunities
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Jobs in SEEK right nowSalary
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Typical salaryJob growth
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In the last 3 monthsJob satisfaction
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On this page
- What's it like to be a Case Manager?
- Latest Case Manager jobs
- Top skills and experience for Case Managers
- Is Case Manager the right role for you?
- Case Manager role reviews
What's it like to be a Case Manager?
A Case Manager (Kaiwhakahaere Kēhi) is a role centred on coordinating and providing services to individuals in need, such as individuals receiving healthcare or those involved in the social care system. Responsibilities for Case Managers range from developing, implementing and monitoring a person-centred care or support plan. They act as an intermediate between clients and various institutions to ensure the client receives appropriate services. Typically, Case Managers work in sectors such as healthcare, social work, mental health services and community programs.
Tasks and duties
- Assessing and evaluating clients' needs and situations to develop appropriate care plans.
- Coordinating and providing care that is safe, timely, effective and client-centered.
- Handling case assignments, draft service plans, reviewing progress and determining case closure.
- Facilitating multiple care aspects like medication and health education.
- Maintaining comprehensive case history records and reporting in a timely manner.
- Coordinating with insurance companies for appropriate coverage and reimbursement.
- Collaborating closely with healthcare professionals involved in the day-to-day care of clients.
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Find out how your salary compares with the average salary for Case Managers.Latest Case Manager jobs on SEEK
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Skills and experience employers are looking for
Having the right skills and experience can make you an in-demand applicant. Case Manager employers on SEEK are looking for job seekers with expertise in the following areas. Reliability
Case Management
Integrity
Judgement and Decision Making
Housing
Rehabilitation
Data Entry
Case Planning
Empathy
Self Motivation
Problem Solving
NZ Drivers Licence
Motivating Others
Interpersonal Sensitivity
Troubleshooting
Relationship Management
Technical Aptitude
Learning Aptitude
Computer Literacy
Management Support
Source: SEEK job ads and SEEK Profile data
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Latest Case Manager reviews
Apr 2024
The most important thing in this world is: He Tangata, He Tangata and He Tangata. The People, People and People.
Reviewer's QualificationBachelor of Arts
Experience10+ years
Organisation sizeLarge (200+ employees)
SpecialisationCommunity Services & Development
The good thingsCase Manager's role is quite exhaustive. Sometimes we need to become a friend, a companion, a teacher, a guide, and above all a willingness to help the society. The rewards come from the client's app...
The challengesThe toxic environment. The constant mudslinging. The backdoor policies.
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May 2025
Hard work with great personal soul satisfaction.
Reviewer's QualificationBachelor of Accounting and Information Systems
Experience1 – 4 years
Organisation sizeLarge (200+ employees)
SpecialisationGovernment & Defence
The good thingsThe hours are flexible and the people are cooperative. The work isn't the best sometimes and hard, but the satisfaction and feeling of helping others is better.
The challengesSometimes the clients are t the happiest with the decisions we make.
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SEEK has not verified the truth or accuracy of these comments and does not adopt or endorse any of the comments posted on this page.SEEK collects and posts the comments for what they are worth and for information purposes only to assist candidates to find employment through nz.seek.com
