Team Leader
On this page
- What's it like to be a Team Leader?
- How to become a Team Leader
- Latest Team Leader jobs
- Top skills and experience for Team Leaders
- Is Team Leader the right role for you?
- Team Leader role reviews
What's it like to be a Team Leader?
Team Leaders manage teams of staff to deliver products and services. Their goal is to get the best possible performance out of a team by monitoring progress, resolving conflict, rewarding good performance and removing barriers. Team Leaders are required to have a mix of leadership, management and communication skills. They work in many industries including finance, professional services, government, transport and manufacturing.
Tasks and duties
- Hiring the right team members.
- Conducting training and workshops and providing mentoring and feedback.
- Delegating tasks and setting deadlines.
- Overseeing and managing day-to-day team operations.
- Monitoring and reporting on progress and metrics.
- Discussing team priorities and workflows with senior management and other Team Leaders.
- Discussing conflicts and issues with team members and providing a safe, supportive space to resolve them.
- Facilitating conversations between team members.
- Recognising good performance and encouraging or rewarding.
- Taking disciplinary measures when necessary.
- Understanding team members’ long-term goals and providing coaching to reach them.
- Organising team-building activities and events.
How to become a Team Leader
There are many possible paths to become a Team Leader, but managerial experience is usually required.
Complete a qualification, such as a bachelor degree in business or human resource management. This usually takes three years of full-time study.
Secure an internship to build experience.
Develop your experience managing staff across one or more roles in an industry of your choice.
Alternatively, if you have already completed a bachelor degree, you could complete a Graduate Certificate in Human Resource Management. This usually takes around six months and can be completed either full or part-time.
