Business Performance Call Centre & Customer Service Jobs in New Zealand, Job Vacancies - May 2026

This is a featured job

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland

Salary + bonus + health insurance

Set national customer service strategy and standards
Use data to identify trends and improve performance
Lead continuous improvement initiatives nationwide

Set national customer service strategy and standards
Use data to identify trends and improve performance
Lead continuous improvement initiatives nationwide

Drive customer experience strategy and influence service excellence nationwide

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Featured

This is a featured job

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Shape something together — Collaborate with leadership to build the CX function.
Develop people who care - Coach a passionate team in a company that grows people

Shape something together — Collaborate with leadership to build the CX function.
Develop people who care - Coach a passionate team in a company that grows people

Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Featured

Listed eleven days ago

Customer Service Representative

at Mainstream New Zealand Ltd

This is a Full time job

Otahuhu, Auckland

Join a nationwide transport and 3PL provider with a strong reputation
Be part of a fast-paced team that keeps New Zealand freight moving
Supportive business with real career development opportunities

Join a nationwide transport and 3PL provider with a strong reputation
Be part of a fast-paced team that keeps New Zealand freight moving
Supportive business with real career development opportunities

Customer Services Administrator wanted! Join Mainstream’s fast-paced Auckland team supporting freight operations, customer service, and key accounts.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

11d ago

Listed nineteen days ago

Appointment Setter [NO EXPERIENCE REQUIRED]

at Carrot Wealth

This is a Full time job

Auckland CBD, Auckland

$25 – $38 per hour

$1,500–$1,750+/week for top performers
Structured training + coaching
Potential pathway into financial advice

$1,500–$1,750+/week for top performers
Structured training + coaching
Potential pathway into financial advice

Door-to-door role booking appointments. No experience needed. Earn $1.2k–$1.7k/week. High-performance role with growth for top performers.

subClassification: Sales - OutboundSales - Outbound

classification: Call Centre & Customer Service(Call Centre & Customer Service)

19d ago

Listed fifteen days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Shape something together — Collaborate with leadership to build the CX function.
Develop people who care - Coach a passionate team in a company that grows people

Shape something together — Collaborate with leadership to build the CX function.
Develop people who care - Coach a passionate team in a company that grows people

Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

15d ago

Listed eleven days ago

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland

Salary + bonus + health insurance

Set national customer service strategy and standards
Use data to identify trends and improve performance
Lead continuous improvement initiatives nationwide

Set national customer service strategy and standards
Use data to identify trends and improve performance
Lead continuous improvement initiatives nationwide

Drive customer experience strategy and influence service excellence nationwide

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

11d ago

Listed thirteen days ago

Collections Officer

at Avanti Finance

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Entry level Collections Officers wanted. Learn end to end collections in a fast growing finance business with great perks and Auckland office

subClassification: CollectionsCollections

classification: Call Centre & Customer Service(Call Centre & Customer Service)

13d ago

Listed thirteen days ago

Trade Desk Customer Service Representative

at Computer Dynamics Ltd

This is a Full time job

Albany, Auckland

An excellent career opportunity to join a growing business with a strong culture and set of values.

subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing

classification: Call Centre & Customer Service(Call Centre & Customer Service)

13d ago

Listed one day ago

Contract and Customer Service Supervisor

at OCS Limited

This is a Full time job

Auckland Airport, Auckland

Manage key client relationships and service delivery across multiple sites
Lead and support cleaning teams to deliver consistent, high-quality outcomes
Play a hands-on role in inspections, quality control, and contract performance

Manage key client relationships and service delivery across multiple sites
Lead and support cleaning teams to deliver consistent, high-quality outcomes
Play a hands-on role in inspections, quality control, and contract performance

Lead client relationships, contracts, and cleaning teams across multiple sites, ensuring high service standards and customer satisfaction at OCS.

subClassification: Supervisors/Team LeadersSupervisors/Team Leaders

classification: Call Centre & Customer Service(Call Centre & Customer Service)

1d ago

Listed twenty two hours ago

Scheduling Manager

at ACC New Zealand

This is a Full time job

Newmarket, Auckland(Hybrid)

plus 9% Superannuation

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

22h ago

Listed four days ago

Quality and Engagement Manager

at Genesis

This is a Full time job

Hamilton Central, Waikato

Competitive salary + generous benefits

Lead capability uplift and customer experience transformation
Permanent opportunity based in Hamilton central
Drive quality, insights and Voice of Customer across our retail teams

Lead capability uplift and customer experience transformation
Permanent opportunity based in Hamilton central
Drive quality, insights and Voice of Customer across our retail teams

Lead quality, capability and customer experience uplift across teams, driving performance and Voice of Customer insights in a dynamic environment.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

4d ago

Listed fifteen days ago

Outbound Lead Rep

at Future Skills

Immediate start

This is a Full time job

Manukau, Auckland

$65,000 – $70,000 per year

Potential for Flexibility in Working Hours
High Energy, High Fun
Free onsite parking

Potential for Flexibility in Working Hours
High Energy, High Fun
Free onsite parking

Love Outbound Calling? A High‑Impact Role for a Lead Conversion Professional

subClassification: Sales - OutboundSales - Outbound

classification: Call Centre & Customer Service(Call Centre & Customer Service)

15d ago

Listed six days ago

Customer Service Executive

at Aramex New Zealand

This is a Full time job

Penrose, Auckland

Join the Aramex team today as a Customer Service Executive and take your career to the next level.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

6d ago

Listed twenty two hours ago

Scheduling Manager

at ACC New Zealand

This is a Full time job

Christchurch, Canterbury(Hybrid)

plus 9% Superannuation

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

22h ago

Listed twelve days ago

Manager - Customer Solutions

at Rotorua Lakes Council

This is a Full time job

Rotorua Central, Bay of Plenty

$118,535 – $139,453 per year

Great working conditions & Benefits
Dedicated Team
Modern/fun work environment

Great working conditions & Benefits
Dedicated Team
Modern/fun work environment

We’re seeking a confident, values‑led leader to manage Customer Solutions and shape how our community experiences

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

12d ago•Expiring

Listed one day ago

Showroom Customer Service - Clarence Street

at PlaceMakers

This is a Part time job

Hamilton Central, Waikato

Annual Rem review + matching up to 4% KiwiSaver

Attractive wage + permanent full-time role
Great career progression opportunities + Training
Discounted goods & services

Attractive wage + permanent full-time role
Great career progression opportunities + Training
Discounted goods & services

Showroom Customer Service role at PlaceMakers Clarence Street, help our customers win with great service and product support

subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing

classification: Call Centre & Customer Service(Call Centre & Customer Service)

1d ago

Listed twenty two hours ago

Scheduling Manager

at ACC New Zealand

Be an early applicant

This is a Full time job

Dunedin, Otago(Hybrid)

plus 9% Superannuation

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

22h ago

Listed six days ago

Notification Agent

at WorkSafe New Zealand

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Starting salary range is $74, 174 to $81,612

Fast paced, phone‑based role with real purpose
12-month fixed term opportunity supporting safer workplaces across Aotearoa
Auckland Central WorkSafe office location

Fast paced, phone‑based role with real purpose
12-month fixed term opportunity supporting safer workplaces across Aotearoa
Auckland Central WorkSafe office location

Love being on the phone and helping people in the moment? Bring your contact centre skills and experience to a role that truly makes a difference.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

6d ago

Listed six days ago

Customer Experience Manager

at Gunn Talent

This is a Full time job

Glenfield, Auckland

Lead Transformational Change
Thrive in a People-First, Values-Driven Culture
You'll have the autonomy to develop a national customer service team

Lead Transformational Change
Thrive in a People-First, Values-Driven Culture
You'll have the autonomy to develop a national customer service team

Shape the future of customer experience for two of New Zealand's most trusted bathroomware brands

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

6d ago

Listed six days ago

Customer Service Executive

at Aramex New Zealand

This is a Full time job

Rosedale, Auckland

Join the Aramex team today as a Customer Service Executive and take your career to the next level.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

6d ago

Listed seven days ago

Customer Experience Team Leader

at SKOPE Refrigeration

This is a Full time job

Christchurch Central, Canterbury

Lead daily operations while coaching a high-performing team
Join a premium NZ brand focused on innovation and sustainability
Drive consistent, high-quality customer outcomes

Lead daily operations while coaching a high-performing team
Join a premium NZ brand focused on innovation and sustainability
Drive consistent, high-quality customer outcomes

Lead a high-performing Customer Experience team in a hands-on role. Join SKOPE in Christchurch delivering service across NZ, Australia and globally.

subClassification: Supervisors/Team LeadersSupervisors/Team Leaders

classification: Call Centre & Customer Service(Call Centre & Customer Service)

7d ago

Listed twenty two hours ago

Scheduling Manager

at ACC New Zealand

Be an early applicant

This is a Full time job

Hamilton, Waikato(Hybrid)

plus 9% Superannuation

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

22h ago

Jobs on SEEK - New Zealand's no. 1 Employment, Career and Recruitment site

Perform a job search

Related searches

National Customer Service Manager

Customer Experience Manager

Customer Service Representative

Appointment Setter [NO EXPERIENCE REQUIRED]

Customer Experience Manager

National Customer Service Manager

Collections Officer

Trade Desk Customer Service Representative

Contract and Customer Service Supervisor

Scheduling Manager

Quality and Engagement Manager

Outbound Lead Rep

Customer Service Executive

Scheduling Manager

Manager - Customer Solutions

Showroom Customer Service - Clarence Street

Scheduling Manager

Notification Agent

Customer Experience Manager

Customer Service Executive

Customer Experience Team Leader

Scheduling Manager

Receive new jobs for this search by email

Select a job