Apl Nz Call Centre & Customer Service Jobs in New Zealand, Job Vacancies - May 2026

This is a featured job

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland

Salary + bonus + health insurance

Set national customer service strategy and standards
Use data to identify trends and improve performance
Lead continuous improvement initiatives nationwide

Set national customer service strategy and standards
Use data to identify trends and improve performance
Lead continuous improvement initiatives nationwide

Drive customer experience strategy and influence service excellence nationwide

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Featured

This is a featured job

Complaints Lead

at nib health funds limited

This is a Contract/Temp job

Auckland(Hybrid)

Fixed Term Contract Available
Enjoy hybrid work with home-office flexibility
Identify trends and contribute to service and process improvements

Fixed Term Contract Available
Enjoy hybrid work with home-office flexibility
Identify trends and contribute to service and process improvements

Take the lead in resolving complex complaints, apply insurance law, and drive customer experience improvements at nib NZ.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Featured

Listed one day ago

Customer Service Representative

at PB Technologies Limited

This is a Contract/Temp job

Manukau, Auckland

Work with New Zealand’s leading tech retailer & enjoy exclusive staff discounts
Free on-site parking
A supportive and inclusive workplace culture

Work with New Zealand’s leading tech retailer & enjoy exclusive staff discounts
Free on-site parking
A supportive and inclusive workplace culture

Be the trusted voice for customers, using your knowledge and empathy to solve real problems and deliver standout service every day that matters.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

1d ago

Listed eleven days ago

Customer Service Representative

at Mainstream New Zealand Ltd

This is a Full time job

Otahuhu, Auckland

Join a nationwide transport and 3PL provider with a strong reputation
Be part of a fast-paced team that keeps New Zealand freight moving
Supportive business with real career development opportunities

Join a nationwide transport and 3PL provider with a strong reputation
Be part of a fast-paced team that keeps New Zealand freight moving
Supportive business with real career development opportunities

Customer Services Administrator wanted! Join Mainstream’s fast-paced Auckland team supporting freight operations, customer service, and key accounts.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

11d ago

Listed thirteen days ago

Sales Representative

at AA Insurance

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Inbound calls for insurance, no cold calling
Up to 50% off car, home, and contents insurance
Great career progression opportunities

Inbound calls for insurance, no cold calling
Up to 50% off car, home, and contents insurance
Great career progression opportunities

Jump into a Sales Representative role where you bring the energy, help customers protect what matters and build real connections with Kiwis

subClassification: Sales - InboundSales - Inbound

classification: Call Centre & Customer Service(Call Centre & Customer Service)

13d ago

Listed one day ago

Sales and Service Consultant - Pet Insurance

at PD Insurance New Zealand

This is a Full time job

Takapuna, Auckland

Help pet parents protect their fur-mily
Use your sales skills to hit goals (and earn pawsome bonuses)
Deliver caring service that makes fans, not just policyholders

Help pet parents protect their fur-mily
Use your sales skills to hit goals (and earn pawsome bonuses)
Deliver caring service that makes fans, not just policyholders

Guide pet parents though 3 simple plans, help them understand cover ensuring their pets stay protected and their experience stays 5 star!

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

1d ago

Listed six days ago

Notification Agent

at WorkSafe New Zealand

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Starting salary range is $74, 174 to $81,612

Fast paced, phone‑based role with real purpose
12-month fixed term opportunity supporting safer workplaces across Aotearoa
Auckland Central WorkSafe office location

Fast paced, phone‑based role with real purpose
12-month fixed term opportunity supporting safer workplaces across Aotearoa
Auckland Central WorkSafe office location

Love being on the phone and helping people in the moment? Bring your contact centre skills and experience to a role that truly makes a difference.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

6d ago

Listed six days ago

Customer Service Executive

at Aramex New Zealand

This is a Full time job

Penrose, Auckland

Join the Aramex team today as a Customer Service Executive and take your career to the next level.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

6d ago

Listed eleven days ago

Payments Officer

at ACC New Zealand

This is a Full time job

Auckland CBD, Auckland

Up to $60486 p.a.+ 9% Superannuation

Multiple permanent full-time roles
Based in Auckland, Wellington and Dunedin
Build your career in Payments with ACC

Multiple permanent full-time roles
Based in Auckland, Wellington and Dunedin
Build your career in Payments with ACC

Multiple roles available in Auckland, Wellington and Dunedin

subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing

classification: Call Centre & Customer Service(Call Centre & Customer Service)

11d ago

Listed four days ago

Customer Service/Key Accounts coordinator

at PTS Logistics Limited

This is a Full time job

Otara, Auckland

Dynamic and challenging days
Strong safety culture
Close knit, family run operation.

Dynamic and challenging days
Strong safety culture
Close knit, family run operation.

Exciting opportunity to join an great company and utilise your amazing Customer Service Skills!

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

4d ago

Listed four days ago

OneMusic Customer Support Representative

at APRA NZ Ltd

This is a Contract/Temp job

Mount Eden, Auckland(Hybrid)

$60,000 – $67,000 per year + 12% KiwiSaver

Do you love music & customer service?

subClassification: Sales - OutboundSales - Outbound

classification: Call Centre & Customer Service(Call Centre & Customer Service)

4d ago

Listed six days ago

Customer Service Executive

at Aramex New Zealand

This is a Full time job

Rosedale, Auckland

Join the Aramex team today as a Customer Service Executive and take your career to the next level.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

6d ago

Listed eleven days ago

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland

Salary + bonus + health insurance

Set national customer service strategy and standards
Use data to identify trends and improve performance
Lead continuous improvement initiatives nationwide

Set national customer service strategy and standards
Use data to identify trends and improve performance
Lead continuous improvement initiatives nationwide

Drive customer experience strategy and influence service excellence nationwide

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

11d ago

Listed eleven days ago

Customer Service Representative

at GWA Group Limited

This is a Full time job

Avondale, Auckland(Hybrid)

Hybrid working - office and home
Varied customer support - merchants, plumbers and customers
Calm, solution‑focused calls - minimal escalations

Hybrid working - office and home
Varied customer support - merchants, plumbers and customers
Calm, solution‑focused calls - minimal escalations

Enjoy a calm, solution‑focused handling of calls with minimal escalation.

subClassification: OtherOther

classification: Call Centre & Customer Service(Call Centre & Customer Service)

11d ago

Listed five days ago

Customer & Settlements Specialist

at Avanti Finance

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Brand new building with ocean views in Wynyard Quarter
Two roles in one – gain experience across both Customer Services and Settlements
Be part of a high‑performing, supportive team that genuinely works together

Brand new building with ocean views in Wynyard Quarter
Two roles in one – gain experience across both Customer Services and Settlements
Be part of a high‑performing, supportive team that genuinely works together

As our business continues to grow, we’re looking for flexible, customer‑focused people to join us in a hybrid Customer Service & Settlements role

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

5d ago

Listed thirteen days ago

Customer Service Broker

at Aon New Zealand

This is a Full time job

Wellington Central, Wellington(Hybrid)

Great team and leaders
Wellbeing and Incentive

Great team and leaders
Wellbeing and Incentive

Work under our Group Schemes team working with internal brokers and clients to support queries across their policies.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

13d ago

Listed eleven days ago

Payments Officer

at ACC New Zealand

This is a Full time job

Wellington Central, Wellington

Up to $60486 p.a.+ 9% Superannuation

Multiple permanent full-time roles
Based in Auckland, Wellington and Dunedin
Build your career in Payments with ACC

Multiple permanent full-time roles
Based in Auckland, Wellington and Dunedin
Build your career in Payments with ACC

Multiple roles available in Auckland, Wellington and Dunedin

subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing

classification: Call Centre & Customer Service(Call Centre & Customer Service)

11d ago

Listed six days ago

Customer Experience Manager

at Gunn Talent

This is a Full time job

Glenfield, Auckland

Lead Transformational Change
Thrive in a People-First, Values-Driven Culture
You'll have the autonomy to develop a national customer service team

Lead Transformational Change
Thrive in a People-First, Values-Driven Culture
You'll have the autonomy to develop a national customer service team

Shape the future of customer experience for two of New Zealand's most trusted bathroomware brands

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

6d ago

Listed fourteen hours ago

Scheduling Manager

at ACC New Zealand

Be an early applicant

This is a Full time job

Dunedin, Otago(Hybrid)

plus 9% Superannuation

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

14h ago

Listed twenty one days ago

Client Support

at Apex Advice

This is a Full time job

Mount Eden, Auckland

Work with a great team!
Central Location
Training and career development

Work with a great team!
Central Location
Training and career development

We are looking for a fixed term Client Support person to join our busy team based in Mt Eden, Auckland.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

21d ago

Listed seven days ago

Relationship Specialist

at Apex Advice

This is a Full time job

Mount Eden, Auckland

Join a growing business
Learn from a supportive, collaborative and knowledgeable team
Central suburbs location

Join a growing business
Learn from a supportive, collaborative and knowledgeable team
Central suburbs location

We are looking for a full time Relationship Specialist to join our growing team based in our Mount Eden office in Auckland.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

7d ago

Listed fourteen hours ago

Scheduling Manager

at ACC New Zealand

Be an early applicant

This is a Full time job

Hamilton, Waikato(Hybrid)

plus 9% Superannuation

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

14h ago

Jobs on SEEK - New Zealand's no. 1 Employment, Career and Recruitment site

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National Customer Service Manager

Complaints Lead

Customer Service Representative

Customer Service Representative

Sales Representative

Sales and Service Consultant - Pet Insurance

Notification Agent

Customer Service Executive

Payments Officer

Customer Service/Key Accounts coordinator

OneMusic Customer Support Representative

Customer Service Executive

National Customer Service Manager

Customer Service Representative

Customer & Settlements Specialist

Customer Service Broker

Payments Officer

Customer Experience Manager

Scheduling Manager

Client Support

Relationship Specialist

Scheduling Manager

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