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This is a featured job

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed twelve days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed three days ago

Technical Resolution Agent - 6-month Fixed Term

at Ricoh New Zealand Ltd

This is a Full time job

Auckland(Hybrid)
  • Hybrid working available
  • Modern Auckland Central offices
  • Work for a global organisation
  • Hybrid working available
  • Modern Auckland Central offices
  • Work for a global organisation
Tech Res Agent
Tech Res Agent
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed three days ago

Managed Services Specialist

at Inde Technology

This is a Full time job

Christchurch Central, Canterbury(Hybrid)
  • Focus on continuous learning and development at a values-led organisation
  • Employee ownership
  • Top clients, and innovative technology
  • Focus on continuous learning and development at a values-led organisation
  • Employee ownership
  • Top clients, and innovative technology
At Inde, our junior engineers learn by doing - backed by training, mentoring, and a team invested in your growth.
At Inde, our junior engineers learn by doing - backed by training, mentoring, and a team invested in your growth.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed three days ago

Customer Experience Team Leader

at SKOPE Refrigeration

This is a Full time job

Christchurch Central, Canterbury
  • Lead daily operations while coaching a high-performing team
  • Join a premium NZ brand focused on innovation and sustainability
  • Drive consistent, high-quality customer outcomes
  • Lead daily operations while coaching a high-performing team
  • Join a premium NZ brand focused on innovation and sustainability
  • Drive consistent, high-quality customer outcomes
Lead a high-performing Customer Experience team in a hands-on role. Join SKOPE in Christchurch delivering service across NZ, Australia and globally.
Lead a high-performing Customer Experience team in a hands-on role. Join SKOPE in Christchurch delivering service across NZ, Australia and globally.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed one day ago

Quality and Engagement Manager

at Genesis
Be an early applicant

This is a Full time job

Hamilton Central, Waikato
Competitive salary + generous benefits
  • Lead capability uplift and customer experience transformation
  • Permanent opportunity based in Hamilton central
  • Drive quality, insights and Voice of Customer across our retail teams
  • Lead capability uplift and customer experience transformation
  • Permanent opportunity based in Hamilton central
  • Drive quality, insights and Voice of Customer across our retail teams
Lead quality, capability and customer experience uplift across teams, driving performance and Voice of Customer insights in a dynamic environment.
Lead quality, capability and customer experience uplift across teams, driving performance and Voice of Customer insights in a dynamic environment.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed three days ago

Recoveries Administrator

at Aioi Nissay Dowa NZ

This is a Full time job

Ellerslie, Auckland
  • Be part of a dynamic and forward-thinking team that encourages creativity.
  • Play a pivotal role in shaping the success of our company
  • Elevate your career as a Recoveries Administrator
  • Be part of a dynamic and forward-thinking team that encourages creativity.
  • Play a pivotal role in shaping the success of our company
  • Elevate your career as a Recoveries Administrator
If you’re someone who wants to contribute to improving recoveries performance, we’d love to hear from you.
If you’re someone who wants to contribute to improving recoveries performance, we’d love to hear from you.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed four days ago

Insurance Broking Opportunity

at Gallagher Insurance

This is a Full time job

Auckland CBD, Auckland
Base +Kiwisaver +Incentives+ Discounted Insurances
  • Great work-life-balance + Personal and Professional Development Opportunities
  • Opportunity to work for a Global Insurance Company +Obtain level 5 qualification
  • Role with variety + friendly work environment + variety of benefits
  • Great work-life-balance + Personal and Professional Development Opportunities
  • Opportunity to work for a Global Insurance Company +Obtain level 5 qualification
  • Role with variety + friendly work environment + variety of benefits
Engage with clients via phone & email to understand and provide insurance solutions for their personal assets such as house, contents, cars, boats etc
Engage with clients via phone & email to understand and provide insurance solutions for their personal assets such as house, contents, cars, boats etc
subClassification: Sales - OutboundSales - Outbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed twenty nine days ago

Customer Service Team Leader

at Aioi Nissay Dowa NZ
Expiring soon

This is a Full time job

Ellerslie, Auckland
  • Be part of a dynamic and forward-thinking team that encourages creativity.
  • Play a pivotal role in shaping the success of our company
  • Elevate your career as a Customer Service Representative Team Leader
  • Be part of a dynamic and forward-thinking team that encourages creativity.
  • Play a pivotal role in shaping the success of our company
  • Elevate your career as a Customer Service Representative Team Leader
If you have great attention to detail and want to grow your career around customer service, then this role is for you.
If you have great attention to detail and want to grow your career around customer service, then this role is for you.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
29d ago
29d ago
Listed four days ago

Relationship Specialist

at Apex Advice

This is a Full time job

Mount Eden, Auckland
  • Join a growing business
  • Learn from a supportive, collaborative and knowledgeable team
  • Central suburbs location
  • Join a growing business
  • Learn from a supportive, collaborative and knowledgeable team
  • Central suburbs location
We are looking for a full time Relationship Specialist to join our growing team based in our Mount Eden office in Auckland.
We are looking for a full time Relationship Specialist to join our growing team based in our Mount Eden office in Auckland.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed eight days ago

Payments Assessor

at ACC New Zealand

This is a Full time job

Hamilton Central, Waikato
+ 9% Superannuation
  • Multiple permanent full-time roles
  • Based in Hamilton and Dunedin
  • Build your career in Payments with ACC
  • Multiple permanent full-time roles
  • Based in Hamilton and Dunedin
  • Build your career in Payments with ACC
Multiple roles based in Dunedin and Hamilton
Multiple roles based in Dunedin and Hamilton
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
8d ago
Listed nine days ago

Customer Care Lead

at Wellington Water Limited

This is a Full time job

Petone, Wellington(Hybrid)
  • Lead a high-performing customer care team
  • Shape consistent, high-quality customer experiences
  • Based in Petone near shops and cafes
  • Lead a high-performing customer care team
  • Shape consistent, high-quality customer experiences
  • Based in Petone near shops and cafes
Lead a high-performing customer care team, drive service excellence, and shape seamless customer experiences for Wellington's communities.
Lead a high-performing customer care team, drive service excellence, and shape seamless customer experiences for Wellington's communities.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
Listed twelve days ago

Team Lead Customer Experience Enablement

at Taupo District Council

This is a Full time job

Taupo, Waikato
+ a generous total rewards proposition
  • Our benefits reflect the trust & belief we have in our people
  • Great people; Great culture; Great community
  • Make this brand new role your own!
  • Our benefits reflect the trust & belief we have in our people
  • Great people; Great culture; Great community
  • Make this brand new role your own!
Are you a forward-thinking people leader who can seamlessly balance well considered, proactive planning with effective responses to the unexpected?
Are you a forward-thinking people leader who can seamlessly balance well considered, proactive planning with effective responses to the unexpected?
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed nine days ago

Reservations Contact Centre Manager

at maui, Britz, mighty

This is a Full time job

Mangere, Auckland
  • Be part of a passionate team in a dynamic tourism environment
  • Help create unforgettable holiday experiences for our guests
  • Grow your career within a supportive and innovative company
  • Be part of a passionate team in a dynamic tourism environment
  • Help create unforgettable holiday experiences for our guests
  • Grow your career within a supportive and innovative company
As Reservations Contact Centre Manager, you will lead a high-performing, multi-channel contact centre supporting Australia and New Zealand Rentals.
As Reservations Contact Centre Manager, you will lead a high-performing, multi-channel contact centre supporting Australia and New Zealand Rentals.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
Listed eighteen days ago

Fleet Services Team Leader

at Custom Fleet

This is a Full time job

Auckland CBD, Auckland
$80,000 – $90,000 per year
We are seeking an enthusiastic Customer Service Team Leader to join our growing team in New Zealand!
We are seeking an enthusiastic Customer Service Team Leader to join our growing team in New Zealand!
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed twenty five days ago

Contact Centre Manager

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024
Expiring soon

This is a Full time job

Wellington Central, Wellington
  • Lead people, technology and strategy in a busy government contact centre
  • Champion new systems and shape the future of customer experience
  • Meaningful work, real ownership, and genuine influence from day one
  • Lead people, technology and strategy in a busy government contact centre
  • Champion new systems and shape the future of customer experience
  • Meaningful work, real ownership, and genuine influence from day one
A rare contact centre leadership role with genuine ownership of technology, strategy, and people - and the scope to make your mark.
A rare contact centre leadership role with genuine ownership of technology, strategy, and people - and the scope to make your mark.
Recruited byHope Fairless-Smith
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
25d ago
25d ago
Listed eleven days ago

Team Leader, OSPRI Support

at OSPRI

This is a Full time job

Wellington Central, Wellington(Hybrid)
Midpoint of $88,321
  • Purpose-driven role impacting NZ's livestock industry!
  • Hybrid work with flexible options!
  • Comprehensive benefits including medical and wellbeing leave!
  • Purpose-driven role impacting NZ's livestock industry!
  • Hybrid work with flexible options!
  • Comprehensive benefits including medical and wellbeing leave!
Lead a dynamic team to deliver exceptional support to New Zealand's farmers, enhancing customer experiences and driving OSPRI's mission forward.
Lead a dynamic team to deliver exceptional support to New Zealand's farmers, enhancing customer experiences and driving OSPRI's mission forward.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed twenty two days ago

Senior Customer Care Administrator

at Graham Consulting Christchurch

This is a Full time job

Christchurch, Canterbury
  • Provide end-to-end customer within a B2B environment
  • Join a well-regarded company where you’ll be part of a close-knit team
  • Be a reliable problem-solver who builds strong customer relationships
  • Provide end-to-end customer within a B2B environment
  • Join a well-regarded company where you’ll be part of a close-knit team
  • Be a reliable problem-solver who builds strong customer relationships
Key customer-facing role in a B2B business, managing orders, accounts receivable, and providing high-quality customer support.
Key customer-facing role in a B2B business, managing orders, accounts receivable, and providing high-quality customer support.
Recruited byHannah Barclay
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
22d ago
Listed seventeen days ago

Contact Centre Manager

at Datacom

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Drive engagement strategies for our BPO Contact
  • Be flexible and resilient to support a 24/6 operation
  • Focus on delivering exceptional customer outcomes
  • Drive engagement strategies for our BPO Contact
  • Be flexible and resilient to support a 24/6 operation
  • Focus on delivering exceptional customer outcomes
Join Datacom as the Contact Centre Manager to support us in the day-to-day operations of our BPO customer service contact centre.
Join Datacom as the Contact Centre Manager to support us in the day-to-day operations of our BPO customer service contact centre.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
17d ago
17d ago
Listed eight days ago

Payments Assessor

at ACC New Zealand

This is a Full time job

Dunedin Central, Otago
+ 9% Superannuation
  • Multiple permanent full-time roles
  • Based in Hamilton and Dunedin
  • Build your career in Payments with ACC
  • Multiple permanent full-time roles
  • Based in Hamilton and Dunedin
  • Build your career in Payments with ACC
Multiple roles based in Dunedin and Hamilton
Multiple roles based in Dunedin and Hamilton
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
8d ago
Listed eleven days ago

Manager, OSPRI Support

at OSPRI
Be an early applicant

This is a Full time job

Wellington Central, Wellington(Hybrid)
Full-Time, Fixed Term
  • Lead a team in a purpose-driven, values-led organization!
  • Impact New Zealand's biosecurity and farming communities!
  • Enjoy flexible work options and comprehensive benefits!
  • Lead a team in a purpose-driven, values-led organization!
  • Impact New Zealand's biosecurity and farming communities!
  • Enjoy flexible work options and comprehensive benefits!
Lead OSPRI's Support Centre to enhance stakeholder engagement and drive service excellence in this full-time, fixed term position.
Lead OSPRI's Support Centre to enhance stakeholder engagement and drive service excellence in this full-time, fixed term position.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
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