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This is a featured job

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Customer Services Team Leader

at Swanndri New Zealand Ltd

This is a Full time job

Christchurch Central, Canterbury
  • Work for one of New Zealand's most recognised brands.
  • Be part of a collaborative team in a relaxed, friendly office environment.
  • Work for one of New Zealand's most recognised brands.
  • Be part of a collaborative team in a relaxed, friendly office environment.
A highly important role in handling customer enquiries, sales order processing and other general administrative duties.
A highly important role in handling customer enquiries, sales order processing and other general administrative duties.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed twelve days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed three days ago

Managed Services Specialist

at Inde Technology

This is a Full time job

Christchurch Central, Canterbury(Hybrid)
  • Focus on continuous learning and development at a values-led organisation
  • Employee ownership
  • Top clients, and innovative technology
  • Focus on continuous learning and development at a values-led organisation
  • Employee ownership
  • Top clients, and innovative technology
At Inde, our junior engineers learn by doing - backed by training, mentoring, and a team invested in your growth.
At Inde, our junior engineers learn by doing - backed by training, mentoring, and a team invested in your growth.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed eighteen days ago

Customer Services Team Leader

at Swanndri New Zealand Ltd

This is a Full time job

Christchurch Central, Canterbury
  • Work for one of New Zealand's most recognised brands.
  • Be part of a collaborative team in a relaxed, friendly office environment.
  • Work for one of New Zealand's most recognised brands.
  • Be part of a collaborative team in a relaxed, friendly office environment.
A highly important role in handling customer enquiries, sales order processing and other general administrative duties.
A highly important role in handling customer enquiries, sales order processing and other general administrative duties.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed three days ago

Technical Resolution Agent - 6-month Fixed Term

at Ricoh New Zealand Ltd

This is a Full time job

Auckland(Hybrid)
  • Hybrid working available
  • Modern Auckland Central offices
  • Work for a global organisation
  • Hybrid working available
  • Modern Auckland Central offices
  • Work for a global organisation
Tech Res Agent
Tech Res Agent
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed sixteen days ago

Customer Advisor

at Rotorua Lakes Council
Expiring soon

This is a Full time job

Rotorua Central, Bay of Plenty
$60,000 – $70,000 per year
  • Great working conditions & Benefits
  • Be part of a truly extraordinary team
  • Career Opportunities
  • Great working conditions & Benefits
  • Be part of a truly extraordinary team
  • Career Opportunities
We are looking for fun, confident and hard-working customer service professionals to join our dynamic team!
We are looking for fun, confident and hard-working customer service professionals to join our dynamic team!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
16d ago
Listed one day ago

Quality and Engagement Manager

at Genesis
Be an early applicant

This is a Full time job

Hamilton Central, Waikato
Competitive salary + generous benefits
  • Lead capability uplift and customer experience transformation
  • Permanent opportunity based in Hamilton central
  • Drive quality, insights and Voice of Customer across our retail teams
  • Lead capability uplift and customer experience transformation
  • Permanent opportunity based in Hamilton central
  • Drive quality, insights and Voice of Customer across our retail teams
Lead quality, capability and customer experience uplift across teams, driving performance and Voice of Customer insights in a dynamic environment.
Lead quality, capability and customer experience uplift across teams, driving performance and Voice of Customer insights in a dynamic environment.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed nine days ago

Manager - Customer Solutions

at Rotorua Lakes Council
Expiring soon

This is a Full time job

Rotorua Central, Bay of Plenty
$118,535 – $139,453 per year
  • Great working conditions & Benefits
  • Dedicated Team
  • Modern/fun work environment
  • Great working conditions & Benefits
  • Dedicated Team
  • Modern/fun work environment
We’re seeking a confident, values‑led leader to manage Customer Solutions and shape how our community experiences
We’re seeking a confident, values‑led leader to manage Customer Solutions and shape how our community experiences
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
Listed eleven days ago

Experience Delivery Manager

at Enable New Zealand

This is a Full time job

Palmerston North Central, Manawatu
Lead and influence at a senior level, shaping culture, capability, and service delivery across a purpose driven organisation.
Lead and influence at a senior level, shaping culture, capability, and service delivery across a purpose driven organisation.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed one day ago

Customer Solutions Team Leader

at South Waikato District Council
Be an early applicant

This is a Full time job

Tokoroa, Waikato
  • Fixed-term Full-time role
  • Ongoing training and development
  • Free parking
  • Fixed-term Full-time role
  • Ongoing training and development
  • Free parking
Come join us as a Customer Solutions Team Leader within our Delivery team!
Come join us as a Customer Solutions Team Leader within our Delivery team!
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed ten days ago

Customer Experience Enablement Officer

at Taupo District Council

This is a Full time job

Taupo, Waikato
plus a generous total rewards proposition
  • Live, work and thrive in the beautiful Taupō district
  • Great people; Great culture; Great community
  • Join us for a rewarding career full of opportunities to develop
  • Live, work and thrive in the beautiful Taupō district
  • Great people; Great culture; Great community
  • Join us for a rewarding career full of opportunities to develop
Make a difference where it matters most! If you're passionate about helping people, this could be the opportunity you've been waiting for.
Make a difference where it matters most! If you're passionate about helping people, this could be the opportunity you've been waiting for.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
10d ago
Listed twenty five days ago

Contact Centre Manager

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024
Expiring soon

This is a Full time job

Wellington Central, Wellington
  • Lead people, technology and strategy in a busy government contact centre
  • Champion new systems and shape the future of customer experience
  • Meaningful work, real ownership, and genuine influence from day one
  • Lead people, technology and strategy in a busy government contact centre
  • Champion new systems and shape the future of customer experience
  • Meaningful work, real ownership, and genuine influence from day one
A rare contact centre leadership role with genuine ownership of technology, strategy, and people - and the scope to make your mark.
A rare contact centre leadership role with genuine ownership of technology, strategy, and people - and the scope to make your mark.
Recruited byHope Fairless-Smith
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
25d ago
25d ago
Listed three days ago

Customer Support Team Lead

at Tait International Ltd

This is a Full time job

Christchurch Central, Canterbury
  • Collaborative Team Environment
  • Health Insurance + Free Parking + Long-Service Benefits
  • Professional Development Opportunities
  • Collaborative Team Environment
  • Health Insurance + Free Parking + Long-Service Benefits
  • Professional Development Opportunities
Lead a team in SMC, ensuring high‑quality incident management, service continuity, and strong customer outcomes in a mission‑critical environment.
Lead a team in SMC, ensuring high‑quality incident management, service continuity, and strong customer outcomes in a mission‑critical environment.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed twelve days ago

Team Lead Customer Experience Enablement

at Taupo District Council

This is a Full time job

Taupo, Waikato
+ a generous total rewards proposition
  • Our benefits reflect the trust & belief we have in our people
  • Great people; Great culture; Great community
  • Make this brand new role your own!
  • Our benefits reflect the trust & belief we have in our people
  • Great people; Great culture; Great community
  • Make this brand new role your own!
Are you a forward-thinking people leader who can seamlessly balance well considered, proactive planning with effective responses to the unexpected?
Are you a forward-thinking people leader who can seamlessly balance well considered, proactive planning with effective responses to the unexpected?
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed twelve days ago

Senior Customer Experience Officer

at Taupo District Council

This is a Full time job

Mangakino, Waikato
+ a generous total rewards proposition
  • Live, work and thrive in the beautiful Taupō district
  • Great people; Great culture; Great community
  • Join us in this rewarding role, full of opportunities to develop
  • Live, work and thrive in the beautiful Taupō district
  • Great people; Great culture; Great community
  • Join us in this rewarding role, full of opportunities to develop
Are you a customer focused professional who thrives in community facing environments and enjoys supporting others to do their best work?
Are you a customer focused professional who thrives in community facing environments and enjoys supporting others to do their best work?
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed twenty two days ago

Senior Customer Care Administrator

at Graham Consulting Christchurch

This is a Full time job

Christchurch, Canterbury
  • Provide end-to-end customer within a B2B environment
  • Join a well-regarded company where you’ll be part of a close-knit team
  • Be a reliable problem-solver who builds strong customer relationships
  • Provide end-to-end customer within a B2B environment
  • Join a well-regarded company where you’ll be part of a close-knit team
  • Be a reliable problem-solver who builds strong customer relationships
Key customer-facing role in a B2B business, managing orders, accounts receivable, and providing high-quality customer support.
Key customer-facing role in a B2B business, managing orders, accounts receivable, and providing high-quality customer support.
Recruited byHannah Barclay
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
22d ago
Listed twenty three days ago

Tauira Journey Representative

at Te Wānanga o Aotearoa
Expiring soon

This is a Full time job

Te Awamutu, Waikato
$52867 - $58742
  • Fixed Term position until 31st July 2026
  • 37.5 hour per week
  • Free on-site carparking
  • Fixed Term position until 31st July 2026
  • 37.5 hour per week
  • Free on-site carparking
Are you passionate about educational support and fostering holistic learning experiences?
Are you passionate about educational support and fostering holistic learning experiences?
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago
23d ago
Listed eleven days ago

Team Leader, OSPRI Support

at OSPRI

This is a Full time job

Wellington Central, Wellington(Hybrid)
Midpoint of $88,321
  • Purpose-driven role impacting NZ's livestock industry!
  • Hybrid work with flexible options!
  • Comprehensive benefits including medical and wellbeing leave!
  • Purpose-driven role impacting NZ's livestock industry!
  • Hybrid work with flexible options!
  • Comprehensive benefits including medical and wellbeing leave!
Lead a dynamic team to deliver exceptional support to New Zealand's farmers, enhancing customer experiences and driving OSPRI's mission forward.
Lead a dynamic team to deliver exceptional support to New Zealand's farmers, enhancing customer experiences and driving OSPRI's mission forward.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed eleven days ago

Manager, OSPRI Support

at OSPRI
Be an early applicant

This is a Full time job

Wellington Central, Wellington(Hybrid)
Full-Time, Fixed Term
  • Lead a team in a purpose-driven, values-led organization!
  • Impact New Zealand's biosecurity and farming communities!
  • Enjoy flexible work options and comprehensive benefits!
  • Lead a team in a purpose-driven, values-led organization!
  • Impact New Zealand's biosecurity and farming communities!
  • Enjoy flexible work options and comprehensive benefits!
Lead OSPRI's Support Centre to enhance stakeholder engagement and drive service excellence in this full-time, fixed term position.
Lead OSPRI's Support Centre to enhance stakeholder engagement and drive service excellence in this full-time, fixed term position.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
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