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Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Customer Support Specialist

at Levno Limited
Immediate start

This is a Full time job

Palmerston North Central, Manawatu
  • Competitive salary
  • Be the trusted voice supporting farmers with world-leading agritech
  • Make meaningful impact in a fast-growing, award-winning agritech company
  • Competitive salary
  • Be the trusted voice supporting farmers with world-leading agritech
  • Make meaningful impact in a fast-growing, award-winning agritech company
Be the trusted voice for Levno customers. Solve problems, support farmers, and help deliver smarter agritech solutions.
Be the trusted voice for Levno customers. Solve problems, support farmers, and help deliver smarter agritech solutions.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed twenty seven days ago

Customer Experience Specialist

at Electric Kiwi
Expiring soon

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Be yourself - bring your energy, passion, and creativity to work!
  • Hybrid working with ocean views, office dogs, and a fun team culture
  • Growth Academy, internal career pathways, and leadership development
  • Be yourself - bring your energy, passion, and creativity to work!
  • Hybrid working with ocean views, office dogs, and a fun team culture
  • Growth Academy, internal career pathways, and leadership development
Bring your personality, energy, and love for customers! No scripts, no call centre vibes - just real conversations, fun, and real impact!
Bring your personality, energy, and love for customers! No scripts, no call centre vibes - just real conversations, fun, and real impact!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
27d ago
27d ago
Listed eighteen days ago

Technical Customer Services Representative (Service Desk)

at Think I T Ltd

This is a Full time job

Mount Wellington, Auckland
As a Technical Customer Services Rep, you’ll be the first point of contact for our customers—setting the tone for exceptional service every day.
As a Technical Customer Services Rep, you’ll be the first point of contact for our customers—setting the tone for exceptional service every day.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed twenty five days ago

Customer Experience Consultant

at Medtech Global
Expiring soon

This is a Full time job

Auckland CBD, Auckland
$65,000 – $75,000 per year
Apply now and make a meaningful impact in Aotearoa’s health tech landscape.
Apply now and make a meaningful impact in Aotearoa’s health tech landscape.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
25d ago
25d ago
Listed eighteen hours ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18h ago
18h ago
Listed three days ago

Customer Success Champion

at REACH

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Build & nurture impactful customer relationships.
  • Play a key role in delivering impactful, AI-enabled marketing solutions.
  • Deepen customer interactions with proactive post-campaign engagement.
  • Build & nurture impactful customer relationships.
  • Play a key role in delivering impactful, AI-enabled marketing solutions.
  • Deepen customer interactions with proactive post-campaign engagement.
If you're an experienced Customer Success Champion known for delivering a world-class customer experience - we want to hear from you.
If you're an experienced Customer Success Champion known for delivering a world-class customer experience - we want to hear from you.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed four days ago

Customer Support Representative - eShepherd

at Gallagher

This is a Full time job

Hamilton Lake, Waikato(Hybrid)
Salary + Benefits + Career Development
  • Friendly, supportive team environment
  • Day to day variety with diverse customers + challenges
  • Flexible hours for the right candidate
  • Friendly, supportive team environment
  • Day to day variety with diverse customers + challenges
  • Flexible hours for the right candidate
Customer Support role focused on technical queries, troubleshooting + order management in a fast-paced environment.
Customer Support role focused on technical queries, troubleshooting + order management in a fast-paced environment.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed twelve days ago

Customer Support Specialist

at Levno Limited
Immediate start

This is a Full time job

Palmerston North Central, Manawatu
  • Competitive salary
  • Be the trusted voice supporting farmers with world-leading agritech
  • Make meaningful impact in a fast-growing, award-winning agritech company
  • Competitive salary
  • Be the trusted voice supporting farmers with world-leading agritech
  • Make meaningful impact in a fast-growing, award-winning agritech company
Be the trusted voice for Levno customers. Solve problems, support farmers, and help deliver smarter agritech solutions.
Be the trusted voice for Levno customers. Solve problems, support farmers, and help deliver smarter agritech solutions.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed twenty three days ago

Customer Success (CX) Specialist

at FNZ Services (NZ) Limited

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Be part of a trusted investment platform that helps Kiwis grow meaningful wealth
  • Start your finance career with great growth opportunities and PD
  • Enjoy a collaborative hybrid work environment in central Wellington
  • Be part of a trusted investment platform that helps Kiwis grow meaningful wealth
  • Start your finance career with great growth opportunities and PD
  • Enjoy a collaborative hybrid work environment in central Wellington
Join Hatch’s Customer Success team, supporting everyday Kiwis to invest with confidence through great service, strong tools, and a trusted platform.
Join Hatch’s Customer Success team, supporting everyday Kiwis to invest with confidence through great service, strong tools, and a trusted platform.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago
23d ago
Listed eighteen days ago

Customer Service Lead

at SMEG NZ LIMITED
Immediate start

This is a Full time job

Parnell, Auckland
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed one day ago

Operations Advisor - Wellington

at Department of Corrections

This is a Full time job

Upper Hutt, Wellington
$69,205 - $81,098
  • 24/7 shift work - receive fully paid training & support
  • Bring your experience in phone & email communications into this fast-paced role
  • Roles based in Wellington, Upper Hutt
  • 24/7 shift work - receive fully paid training & support
  • Bring your experience in phone & email communications into this fast-paced role
  • Roles based in Wellington, Upper Hutt
Join a team responsible for providing electronic monitoring services 24/7 around NZ!
Join a team responsible for providing electronic monitoring services 24/7 around NZ!
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed twenty five days ago

Customer Operations Agent

at Hnry Limited
Expiring soon

This is a Full time job

Wellington Central, Wellington
$65,000 per year
  • Collaborative team culture
  • Professional development opportunities
  • No crazy working hours - 9am to 5pm!
  • Collaborative team culture
  • Professional development opportunities
  • No crazy working hours - 9am to 5pm!
If customer service is your passion join the best team in Wellington and support us on our mission to make tax simple for sole traders & contractors!
If customer service is your passion join the best team in Wellington and support us on our mission to make tax simple for sole traders & contractors!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
25d ago
25d ago
Listed twenty seven days ago

Technical Resolution Agent (6-month Fixed Term Parental Leave Cover)

at Ricoh New Zealand Ltd
Expiring soon

This is a Full time job

Auckland(Hybrid)
  • Hybrid working available
  • Modern Auckland Central offices
  • Work for a global organisation
  • Hybrid working available
  • Modern Auckland Central offices
  • Work for a global organisation
Technical Resolutions Agent
Technical Resolutions Agent
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
27d ago
27d ago
Listed five days ago

Senior Customer Resolutions Specialist

at Vector

This is a Full time job

Newmarket, Auckland(Hybrid)
  • Competitive salary + free insurances + wellbeing grant + high street discounts
  • Work/life balance - Flexible start/end times + work from home
  • New offices alongside The Domain, subsidised public transport + car parking
  • Competitive salary + free insurances + wellbeing grant + high street discounts
  • Work/life balance - Flexible start/end times + work from home
  • New offices alongside The Domain, subsidised public transport + car parking
Bring your empathy, judgment, analysis & influence to resolve issues that genuinely matter to our people, and drive systemic change and growth.
Bring your empathy, judgment, analysis & influence to resolve issues that genuinely matter to our people, and drive systemic change and growth.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed thirteen days ago

Customer Lifecycle Lead

at Trade Me

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Fast paced high energy team
  • Flexible work options
  • Auckland or Wellington based
  • Fast paced high energy team
  • Flexible work options
  • Auckland or Wellington based
Bridge the gap between our product roadmap and marketing automation capabilities and build intelligent, automated ecosystems that react in real time.
Bridge the gap between our product roadmap and marketing automation capabilities and build intelligent, automated ecosystems that react in real time.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed twenty one hours ago

Manager Customer Contact Channels - Travelling

at NZ Transport Agency Waka Kotahi

This is a Full time job

Wellington
  • Lead high volume national customer contact operations
  • Be central to NZTA's customer response for those travelling on our roads
  • Deliver resilient, real time services in complex environments
  • Lead high volume national customer contact operations
  • Be central to NZTA's customer response for those travelling on our roads
  • Deliver resilient, real time services in complex environments
Hands on leadership of NZTA's high volume travelling contact channels, balancing real time delivery and improvement in a fast changing environment.
Hands on leadership of NZTA's high volume travelling contact channels, balancing real time delivery and improvement in a fast changing environment.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
21h ago
21h ago
Listed twenty one days ago

Technical Resolution Agent

at Ricoh New Zealand Ltd

This is a Full time job

Auckland(Hybrid)
  • Incentives, team celebrations and awards
  • Work with a trusted global brand and a strong local team
  • Hybrid working flexibility
  • Incentives, team celebrations and awards
  • Work with a trusted global brand and a strong local team
  • Hybrid working flexibility
Technical Resolution Agent
Technical Resolution Agent
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
21d ago
Listed twelve days ago

Customer Support Specialist

at Giant Group NZ LTD

This is a Full time job

Papatoetoe, Auckland
$25 – $27 per hour
Join TechCrazy as a Customer Support Specialist, helping customers with orders, support, and solutions in a fast-paced tech environment.
Join TechCrazy as a Customer Support Specialist, helping customers with orders, support, and solutions in a fast-paced tech environment.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed five days ago

Candidate Service Representative

at ASPEQ Limited

This is a Full time job

Petone, Wellington(Hybrid)
  • Work for a globally recognised organisation with a great culture
  • Be part of a collaborative and versatile team
  • Partake in a hybrid working model
  • Work for a globally recognised organisation with a great culture
  • Be part of a collaborative and versatile team
  • Partake in a hybrid working model
Provide day-to-day timely and accurate support/advice to various stakeholders both from inside and outside the organisation.
Provide day-to-day timely and accurate support/advice to various stakeholders both from inside and outside the organisation.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed eighteen hours ago

Team Lead Customer Experience Enablement

at Taupo District Council

This is a Full time job

Taupo, Waikato
+ a generous total rewards proposition
  • Our benefits reflect the trust & belief we have in our people
  • Great people; Great culture; Great community
  • Make this brand new role your own!
  • Our benefits reflect the trust & belief we have in our people
  • Great people; Great culture; Great community
  • Make this brand new role your own!
Are you a forward-thinking people leader who can seamlessly balance well considered, proactive planning with effective responses to the unexpected?
Are you a forward-thinking people leader who can seamlessly balance well considered, proactive planning with effective responses to the unexpected?
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18h ago
18h ago
Listed thirteen days ago

Contact Centre Manager

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024

This is a Full time job

Wellington Central, Wellington
  • Lead people, technology and strategy in a busy government contact centre
  • Champion new systems and shape the future of customer experience
  • Meaningful work, real ownership, and genuine influence from day one
  • Lead people, technology and strategy in a busy government contact centre
  • Champion new systems and shape the future of customer experience
  • Meaningful work, real ownership, and genuine influence from day one
A rare contact centre leadership role with genuine ownership of technology, strategy, and people - and the scope to make your mark.
A rare contact centre leadership role with genuine ownership of technology, strategy, and people - and the scope to make your mark.
Recruited byHope Fairless-Smith
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed three days ago

Customer Service Representative

at Contact Energy

This is a Full time job

Dunedin Central, Otago
Competitive remuneration and benefits package
  • Customer-first mahi - solve a variety of queries across phone, email & digital
  • Make a real difference for customers every day
  • Grow your skills in a digital-first contact centre
  • Customer-first mahi - solve a variety of queries across phone, email & digital
  • Make a real difference for customers every day
  • Grow your skills in a digital-first contact centre
Join our Contact Centre team that delivers standout digital support and service
Join our Contact Centre team that delivers standout digital support and service
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed twenty nine days ago

Customer Service Representative

at Randstad - Business Support
Expiring soon

This is a Full time job

Wellington
$65,000 + social events + wellbeing allowance
Join a high-growth team streamlining customer queries. Handle data, support users and solve problems in a fun, tech-forward environment.
Join a high-growth team streamlining customer queries. Handle data, support users and solve problems in a fun, tech-forward environment.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
29d ago
29d ago
Listed twenty four days ago

Customer Service Manager

at FINEST FLOORING LIMITED
Expiring soon

This is a Full time job

Auckland CBD, Auckland
$36 – $40 per hour
You will lead and optimize the end-to-end customer experience across sales support, project coordination, and after-sales service.
You will lead and optimize the end-to-end customer experience across sales support, project coordination, and after-sales service.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
24d ago
24d ago
Listed twenty seven days ago

Internal Sales Representative

at James Hardie
Expiring soon

This is a Full time job

Penrose, Auckland
  • Global brand with over 137+ years of innovation
  • Deliver exceptional service to customers across New Zealand
  • Drive accuracy, efficiency, and value through every interaction
  • Global brand with over 137+ years of innovation
  • Deliver exceptional service to customers across New Zealand
  • Drive accuracy, efficiency, and value through every interaction
Deliver high‑quality telephone‑based customer service, handling enquiries and processing orders in SAP.
Deliver high‑quality telephone‑based customer service, handling enquiries and processing orders in SAP.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
27d ago
27d ago
Listed ten days ago

Senior Customer Care Administrator

at Graham Consulting Christchurch

This is a Full time job

Christchurch, Canterbury
  • Provide end-to-end customer within a B2B environment
  • Join a well-regarded company where you’ll be part of a close-knit team
  • Be a reliable problem-solver who builds strong customer relationships
  • Provide end-to-end customer within a B2B environment
  • Join a well-regarded company where you’ll be part of a close-knit team
  • Be a reliable problem-solver who builds strong customer relationships
Key customer-facing role in a B2B business, managing orders, accounts receivable, and providing high-quality customer support.
Key customer-facing role in a B2B business, managing orders, accounts receivable, and providing high-quality customer support.
Recruited byHannah Barclay
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
10d ago
Listed twelve days ago

Customer Service (Measure & Fit Technician)

at NetYourJob

This is a Full time job

Trentham, Wellington
  • Monday - Friday 8:30am - 5pm
  • Be part of a growing and friendly dynamic team
  • Competitive salary package on offer
  • Monday - Friday 8:30am - 5pm
  • Be part of a growing and friendly dynamic team
  • Competitive salary package on offer
Full-time role is based in our Trentham office. Critical role in delivering frontline & behind-the-scenes support to NZ Police officers nationwide
Full-time role is based in our Trentham office. Critical role in delivering frontline & behind-the-scenes support to NZ Police officers nationwide
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed eighteen days ago

Nutrient Specialist Service Centre - Wtrn LNI

at Ballance Agri-Nutrients

This is a Full time job

Feilding, Manawatu
  • Trusted advisor for a large, diverse farming portfolio, no on farm travel needed
  • Office-based role with strong customer relationships via phone, digital channels
  • Join a values led, farmer-owned co-operative with career growth and security
  • Trusted advisor for a large, diverse farming portfolio, no on farm travel needed
  • Office-based role with strong customer relationships via phone, digital channels
  • Join a values led, farmer-owned co-operative with career growth and security
You'll manage a farmer portfolio as a trusted advisor, delivering practical nutrient advice and end to end sales via phone, email and visits
You'll manage a farmer portfolio as a trusted advisor, delivering practical nutrient advice and end to end sales via phone, email and visits
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed nineteen days ago

Customer Service (Measure & Fit Technician)

at NetYourJob

This is a Full time job

Albany, Auckland
  • Monday - Friday 8:30am - 5pm
  • Be part of a growing and friendly dynamic team
  • Competitive salary package on offer
  • Monday - Friday 8:30am - 5pm
  • Be part of a growing and friendly dynamic team
  • Competitive salary package on offer
Full-time role is based in our Auckland office. Critical role in delivering frontline & behind-the-scenes support to NZ Police officers nationwide
Full-time role is based in our Auckland office. Critical role in delivering frontline & behind-the-scenes support to NZ Police officers nationwide
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed eighteen days ago

Head of Customer Connection

at INSIDE Recruitment

This is a Full time job

Wellington
  • Lead ACC’s customer channels, contact centre, many-to-many service team, and dig
  • Drive and improve client experience and digital service adoption and delivery
  • Champion a high-performance culture in the customer connection team.
  • Lead ACC’s customer channels, contact centre, many-to-many service team, and dig
  • Drive and improve client experience and digital service adoption and delivery
  • Champion a high-performance culture in the customer connection team.
Lead ACC’s customer channels, contact centre, digital platforms, and business customer teams to drive client experience and continue our digital trans
Lead ACC’s customer channels, contact centre, digital platforms, and business customer teams to drive client experience and continue our digital trans
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed twenty six days ago

Sales Executive - Fintech

at Tribe (New Zealand) Limited
Expiring soon

This is a Full time job

Glenfield, Auckland
$60,000 base + uncapped commission (OTE $96k+)
  • Join a market leading organisation in the thriving Fintech industry
  • Convenient North Shore location with free parking available
  • Lucrative commission structure (OTE $96k, high performers earning $120k+)
  • Join a market leading organisation in the thriving Fintech industry
  • Convenient North Shore location with free parking available
  • Lucrative commission structure (OTE $96k, high performers earning $120k+)
Drive new business and grow client relationships in a fast-paced sales role, managing the full sales process from first contact through to close.
Drive new business and grow client relationships in a fast-paced sales role, managing the full sales process from first contact through to close.
subClassification: Sales - OutboundSales - Outbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
26d ago
26d ago
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