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This is a featured job

Customer Services Team Lead

at Barkers
Immediate start

This is a Full time job

Grafton, Auckland
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Senior Customer Support Specialist - AI and Automation Lead

at Kernel Wealth

This is a Full time job

Auckland CBD, Auckland
Join an organisation on a journey of growth
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed two days ago

Customer Services Team Lead

at Barkers
Immediate start

This is a Full time job

Grafton, Auckland
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed one day ago

Customer Service Lead

at SMEG NZ LIMITED
Immediate start

This is a Full time job

Parnell, Auckland
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed eighteen days ago

Customer Service Extraordinaire

at TopmaQ

This is a Full time job

Avonhead, Canterbury
$23 – $26 per hour
We are seeking one more non-customer facing service professional to join our contact centre based at our Christchurch head office.
We are seeking one more non-customer facing service professional to join our contact centre based at our Christchurch head office.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed fourteen days ago

Senior Customer Support Specialist - AI and Automation Lead

at Kernel Wealth

This is a Full time job

Auckland CBD, Auckland
Join an organisation on a journey of growth
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
Listed seven days ago

Manager - Support Centre

at Careerforce
Expiring soon

This is a Full time job

Christchurch Central, Canterbury(Hybrid)
$119,000 – $126,000 per year
  • Supporting health and wellbeing sector
  • Management Position
  • Flexible Working
  • Supporting health and wellbeing sector
  • Management Position
  • Flexible Working
We’re looking for a confident, people‑centred leader who can create a high‑performing team environment and deliver exceptional support services.
We’re looking for a confident, people‑centred leader who can create a high‑performing team environment and deliver exceptional support services.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed eighteen days ago

Alarm Monitoring ( Fire, Security & Automation ) Trainee Manager

at Alarm New Zealand Ltd

This is a Full time job

Auckland CBD, Auckland
  • Permanent
  • trainee
  • Network Engineering
  • Permanent
  • trainee
  • Network Engineering
Monitor alarms, Load data, manage system integration, assess events, Create reports and coordinate with customers, contractors, and emergency services
Monitor alarms, Load data, manage system integration, assess events, Create reports and coordinate with customers, contractors, and emergency services
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed two days ago

Change Integration Manager

at NZ Transport Agency Waka Kotahi

This is a Full time job

Auckland CBD, Auckland
  • Lead and embed change across NZTA operations
  • Partner with leaders to integrate change at scale
  • Coordinate change initiatives to deliver lasting benefits
  • Lead and embed change across NZTA operations
  • Partner with leaders to integrate change at scale
  • Coordinate change initiatives to deliver lasting benefits
Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements
Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed six days ago

Contact Centre Manager

at 4Mile Pty Ltd

This is a Full time job

Wellington Central, Wellington
$85,000 – $100,000 per year
  • Central Location
  • Friendly work environment
  • Exciting opportunity to join a growing business
  • Central Location
  • Friendly work environment
  • Exciting opportunity to join a growing business
Immediate Start
Immediate Start
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed seven days ago

Customer Service Manager

at FINEST FLOORING LIMITED

This is a Full time job

Auckland CBD, Auckland
$36 – $40 per hour
You will lead and optimize the end-to-end customer experience across sales support, project coordination, and after-sales service.
You will lead and optimize the end-to-end customer experience across sales support, project coordination, and after-sales service.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed eleven days ago

Customer Service Team Leader - Tauranga

at Enviro NZ

This is a Full time job

Tauranga Central, Bay of Plenty
  • Close-knit team environment with the support of a well-established Company
  • Discounts on various products & services, including petrol
  • Join a Market Leader in Resource Recovery & Environmental Best Practice
  • Close-knit team environment with the support of a well-established Company
  • Discounts on various products & services, including petrol
  • Join a Market Leader in Resource Recovery & Environmental Best Practice
Our close-knit friendly, hardworking, and supportive Tauranga team is looking for a Team Leader to manage our customer service, admin & bin delivery
Our close-knit friendly, hardworking, and supportive Tauranga team is looking for a Team Leader to manage our customer service, admin & bin delivery
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed twenty one days ago

Global Service & Support Lead

at ZeroJet

This is a Full time job

Mount Wellington, Auckland
  • A rare opportunity to help scale innovative New Zealand Products.
  • Work at the intersection of technology, operations, and customer experience
  • Direct impact on customer success and product reliability
  • A rare opportunity to help scale innovative New Zealand Products.
  • Work at the intersection of technology, operations, and customer experience
  • Direct impact on customer success and product reliability
Build a global service network from the ground up!
Build a global service network from the ground up!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
21d ago
Listed one day ago

Head of Customer Connection

at INSIDE Recruitment
Be an early applicant

This is a Full time job

Wellington
  • Lead ACC’s customer channels, contact centre, many-to-many service team, and dig
  • Drive and improve client experience and digital service adoption and delivery
  • Champion a high-performance culture in the customer connection team.
  • Lead ACC’s customer channels, contact centre, many-to-many service team, and dig
  • Drive and improve client experience and digital service adoption and delivery
  • Champion a high-performance culture in the customer connection team.
Lead ACC’s customer channels, contact centre, digital platforms, and business customer teams to drive client experience and continue our digital trans
Lead ACC’s customer channels, contact centre, digital platforms, and business customer teams to drive client experience and continue our digital trans
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed twenty three days ago

Team Lead - phone based sales

at OfficeMax New Zealand Limited
Expiring soon

This is a Full time job

East Tamaki, Auckland
  • Are you motivated to support others development? Share your sales knowhow
  • Develop and support capability growth for our phone based sales teams
  • OfficeMax offers more than what people assume – we will surprise you
  • Are you motivated to support others development? Share your sales knowhow
  • Develop and support capability growth for our phone based sales teams
  • OfficeMax offers more than what people assume – we will surprise you
Contribute to our sales success by coaching & motivating our phone-based account managers. Support & drive growth & high performance within the team
Contribute to our sales success by coaching & motivating our phone-based account managers. Support & drive growth & high performance within the team
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago
23d ago
Listed eight days ago

Operations Manager

at Datacom

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Drive engagement strategies for our BPO Contact
  • Be flexible and resilient to support a 24/6 operation
  • Focus on delivering exceptional customer outcomes
  • Drive engagement strategies for our BPO Contact
  • Be flexible and resilient to support a 24/6 operation
  • Focus on delivering exceptional customer outcomes
Join Datacom as the Operations Manager to support us in the day-to-day operations of our BPO customer service contact centre.
Join Datacom as the Operations Manager to support us in the day-to-day operations of our BPO customer service contact centre.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
8d ago
Listed two days ago

BNT Whangarei - Assistant Branch Manager

at Bapcor Automotive NZ

This is a Full time job

Whangarei Central, Northland
Join BNT Whangarei as an Assistant Branch Manager, leading a diverse team and driving branch success.
Join BNT Whangarei as an Assistant Branch Manager, leading a diverse team and driving branch success.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed two days ago

Change Integration Manager

at NZ Transport Agency Waka Kotahi
Be an early applicant

This is a Full time job

Palmerston North Central, Manawatu
  • Lead and embed change across NZTA operations
  • Partner with leaders to integrate change at scale
  • Coordinate change initiatives to deliver lasting benefits
  • Lead and embed change across NZTA operations
  • Partner with leaders to integrate change at scale
  • Coordinate change initiatives to deliver lasting benefits
Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements
Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed twenty eight days ago

Manager - Customer Success

at Lanas
Expiring soon

This is a Full time job

Christchurch Central, Canterbury(Hybrid)
  • Lead a high performing Customer Success team in healthcare tech across ANZ.
  • Lead a high performing Customer Success team in healthcare tech across ANZ.
Lead our Customer Success team across Toniq & MBS, driving service excellence, customer retention, and proactive upsell opportunities in healthcare.
Lead our Customer Success team across Toniq & MBS, driving service excellence, customer retention, and proactive upsell opportunities in healthcare.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
28d ago
28d ago
Listed two days ago

Change Integration Manager

at NZ Transport Agency Waka Kotahi
Be an early applicant

This is a Full time job

Wellington
  • Lead and embed change across NZTA operations
  • Partner with leaders to integrate change at scale
  • Coordinate change initiatives to deliver lasting benefits
  • Lead and embed change across NZTA operations
  • Partner with leaders to integrate change at scale
  • Coordinate change initiatives to deliver lasting benefits
Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements
Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed fifteen days ago

Business Development Consultant

at Suncorp

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Free life, salary continuance and trauma insurance cover
  • You can be based in any location in New Zealand
  • Opportunity to grow into a BDM role
  • Free life, salary continuance and trauma insurance cover
  • You can be based in any location in New Zealand
  • Opportunity to grow into a BDM role
Two permanent opportunities in our Business team in any location in New Zealand.
Two permanent opportunities in our Business team in any location in New Zealand.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
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