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This is a featured job

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland
Salary + bonus + health insurance
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
Drive customer experience strategy and influence service excellence nationwide
Drive customer experience strategy and influence service excellence nationwide
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Outbound Lead Rep

at Future Skills
Immediate start

This is a Full time job

Manukau, Auckland
$65,000 – $70,000 per year
  • Potential for Flexibility in Working Hours
  • High Energy, High Fun
  • Free onsite parking
  • Potential for Flexibility in Working Hours
  • High Energy, High Fun
  • Free onsite parking
Love Outbound Calling? A High‑Impact Role for a Lead Conversion Professional
Love Outbound Calling? A High‑Impact Role for a Lead Conversion Professional
subClassification: Sales - OutboundSales - Outbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed twenty two hours ago

Customer Experience Representative

at University of Canterbury

This is a Part time job

Christchurch Central, Canterbury
Competitive salary package + great staff benefits!
  • UC is a values driven, equal opportunity employer
  • Join a successful, collaborative & supportive work environment
  • A unique working environment in a beautiful campus with access to UC facilities
  • UC is a values driven, equal opportunity employer
  • Join a successful, collaborative & supportive work environment
  • A unique working environment in a beautiful campus with access to UC facilities
Join a high-energy team at the UC RecCentre and help create a welcoming experience for every visitor!
Join a high-energy team at the UC RecCentre and help create a welcoming experience for every visitor!
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
22h ago
22h ago
Listed twelve days ago

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland
Salary + bonus + health insurance
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
Drive customer experience strategy and influence service excellence nationwide
Drive customer experience strategy and influence service excellence nationwide
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed one day ago

Policy Operations Consultant

at Suncorp

This is a Full time job

Auckland(Hybrid)
  • Multiple opportunities
  • Start Date 8th June
  • Permanent full-time
  • Multiple opportunities
  • Start Date 8th June
  • Permanent full-time
We have permanent full-time opportunities to join a talented, highly motivated and engaged team as a Policy Operations Consultant in Auckland.
We have permanent full-time opportunities to join a talented, highly motivated and engaged team as a Policy Operations Consultant in Auckland.
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed fifteen days ago

Outbound Lead Rep

at Future Skills
Immediate start

This is a Full time job

Manukau, Auckland
$65,000 – $70,000 per year
  • Potential for Flexibility in Working Hours
  • High Energy, High Fun
  • Free onsite parking
  • Potential for Flexibility in Working Hours
  • High Energy, High Fun
  • Free onsite parking
Love Outbound Calling? A High‑Impact Role for a Lead Conversion Professional
Love Outbound Calling? A High‑Impact Role for a Lead Conversion Professional
subClassification: Sales - OutboundSales - Outbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed seven days ago

Recoveries Administrator

at Aioi Nissay Dowa NZ

This is a Full time job

Ellerslie, Auckland
  • Be part of a dynamic and forward-thinking team that encourages creativity.
  • Play a pivotal role in shaping the success of our company
  • Elevate your career as a Recoveries Administrator
  • Be part of a dynamic and forward-thinking team that encourages creativity.
  • Play a pivotal role in shaping the success of our company
  • Elevate your career as a Recoveries Administrator
If you’re someone who wants to contribute to improving recoveries performance, we’d love to hear from you.
If you’re someone who wants to contribute to improving recoveries performance, we’d love to hear from you.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed one hour ago

Central Processing Officer, Āpiha Whiriwhiri Āheinga - Rotorua

at Ministry of Social Development
Be an early applicant

This is a Full time job

Rotorua Central, Bay of Plenty
$61,466 - $73,903
  • Help New Zealanders become safe, strong, and independent
  • Bring your excellent conversational skills
  • Bring your confidence working with financial information
  • Help New Zealanders become safe, strong, and independent
  • Bring your excellent conversational skills
  • Bring your confidence working with financial information
In this role, you'll help many people every day by providing an end-to-end service and essential financial assistance support for clients.
In this role, you'll help many people every day by providing an end-to-end service and essential financial assistance support for clients.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1h ago
1h ago
Listed one day ago

Scheduling Manager

at ACC New Zealand

This is a Full time job

Dunedin, Otago(Hybrid)
plus 9% Superannuation
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed one day ago

Scheduling Manager

at ACC New Zealand

This is a Full time job

Newmarket, Auckland(Hybrid)
plus 9% Superannuation
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed twelve days ago

Payments Assessor

at ACC New Zealand

This is a Full time job

Hamilton Central, Waikato
+ 9% Superannuation
  • Multiple permanent full-time roles
  • Based in Hamilton and Dunedin
  • Build your career in Payments with ACC
  • Multiple permanent full-time roles
  • Based in Hamilton and Dunedin
  • Build your career in Payments with ACC
Multiple roles based in Dunedin and Hamilton
Multiple roles based in Dunedin and Hamilton
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed one day ago

Scheduling Manager

at ACC New Zealand

This is a Full time job

Christchurch, Canterbury(Hybrid)
plus 9% Superannuation
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed seven days ago

Customer Experience Manager

at Gunn Talent

This is a Full time job

Glenfield, Auckland
  • Lead Transformational Change
  • Thrive in a People-First, Values-Driven Culture
  • You'll have the autonomy to develop a national customer service team
  • Lead Transformational Change
  • Thrive in a People-First, Values-Driven Culture
  • You'll have the autonomy to develop a national customer service team
Shape the future of customer experience for two of New Zealand's most trusted bathroomware brands
Shape the future of customer experience for two of New Zealand's most trusted bathroomware brands
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed one day ago

Scheduling Manager

at ACC New Zealand

This is a Full time job

Hamilton, Waikato(Hybrid)
plus 9% Superannuation
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed six days ago

Technical Resolution Agent - 6-month Fixed Term

at Ricoh New Zealand Ltd

This is a Full time job

Auckland(Hybrid)
  • Hybrid working available
  • Modern Auckland Central offices
  • Work for a global organisation
  • Hybrid working available
  • Modern Auckland Central offices
  • Work for a global organisation
Tech Res Agent
Tech Res Agent
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed seven days ago

Managed Services Specialist

at Inde Technology

This is a Full time job

Christchurch Central, Canterbury(Hybrid)
  • Focus on continuous learning and development at a values-led organisation
  • Employee ownership
  • Top clients, and innovative technology
  • Focus on continuous learning and development at a values-led organisation
  • Employee ownership
  • Top clients, and innovative technology
At Inde, our junior engineers learn by doing - backed by training, mentoring, and a team invested in your growth.
At Inde, our junior engineers learn by doing - backed by training, mentoring, and a team invested in your growth.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed twenty one days ago

Client Support

at Apex Advice

This is a Full time job

Mount Eden, Auckland
  • Work with a great team!
  • Central Location
  • Training and career development
  • Work with a great team!
  • Central Location
  • Training and career development
We are looking for a fixed term Client Support person to join our busy team based in Mt Eden, Auckland.
We are looking for a fixed term Client Support person to join our busy team based in Mt Eden, Auckland.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
21d ago
Listed fourteen days ago

Events & Venues Workforce Coordinator

at Red Badge

This is a Full time job

Upper Riccarton, Canterbury
Competitive salary with weekly pay
  • Competitive Pay
  • Development Opportunities
  • Benefits with multiple retailers and wellbeing providers
  • Competitive Pay
  • Development Opportunities
  • Benefits with multiple retailers and wellbeing providers
Come join one of NZ's leading security companies and contribute to some of the largest events happening throughout the country.
Come join one of NZ's leading security companies and contribute to some of the largest events happening throughout the country.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
Listed seven days ago

Relationship Specialist

at Apex Advice

This is a Full time job

Mount Eden, Auckland
  • Join a growing business
  • Learn from a supportive, collaborative and knowledgeable team
  • Central suburbs location
  • Join a growing business
  • Learn from a supportive, collaborative and knowledgeable team
  • Central suburbs location
We are looking for a full time Relationship Specialist to join our growing team based in our Mount Eden office in Auckland.
We are looking for a full time Relationship Specialist to join our growing team based in our Mount Eden office in Auckland.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed four days ago

Quality and Engagement Manager

at Genesis

This is a Full time job

Hamilton Central, Waikato
Competitive salary + generous benefits
  • Lead capability uplift and customer experience transformation
  • Permanent opportunity based in Hamilton central
  • Drive quality, insights and Voice of Customer across our retail teams
  • Lead capability uplift and customer experience transformation
  • Permanent opportunity based in Hamilton central
  • Drive quality, insights and Voice of Customer across our retail teams
Lead quality, capability and customer experience uplift across teams, driving performance and Voice of Customer insights in a dynamic environment.
Lead quality, capability and customer experience uplift across teams, driving performance and Voice of Customer insights in a dynamic environment.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed twelve days ago

Payments Assessor

at ACC New Zealand

This is a Full time job

Dunedin Central, Otago
+ 9% Superannuation
  • Multiple permanent full-time roles
  • Based in Hamilton and Dunedin
  • Build your career in Payments with ACC
  • Multiple permanent full-time roles
  • Based in Hamilton and Dunedin
  • Build your career in Payments with ACC
Multiple roles based in Dunedin and Hamilton
Multiple roles based in Dunedin and Hamilton
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed twelve days ago

Exceed Service Co-Ordinator

at Belron New Zealand (Smith&Smith®, Laser®, Exceed)

This is a Contract/Temp job

Auckland CBD, Auckland(Hybrid)
Competitive Remuneration + WFH
  • Competitive remuneration
  • WFH + Flexible working opportunities (minimum 3 days in office)
  • Competitive remuneration
  • WFH + Flexible working opportunities (minimum 3 days in office)
Job Description Summary We are looking for a detail-orientated and customer-focused Service Co-Ordinator to join our Exceed® team
Job Description Summary We are looking for a detail-orientated and customer-focused Service Co-Ordinator to join our Exceed® team
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
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