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This is a featured job

Customer Experience Team Leader

at Pipeline Recruitment

This is a Full time job

Hastings Central, Hawkes Bay(Hybrid)
  • Influential CX leadership role with tremendous scope and challenge
  • Great team, supportive leadership, competitive remuneration package
  • Leading Hawke’s Bay-based employer; electricity distribution sector
An exciting, hands-on CX leadership role with the team at Unison Networks. Champion a customer-first experience, delivering high-quality outcomes.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Listed three days ago

Customer Success Specialist

at ISAC NZ Ltd

This is a Full time job

Auckland CBD, Auckland
Proactive Customer Success Specialist to support customer onboarding and account management.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed five days ago

Customer Support & Success Team Lead

at Apprento

This is a Full time job

Penrose, Auckland
Competitve
  • Build, don't inherit: Shape the support and customer success function
  • Lead and make an impact: Guide a team member, improve systems and product
  • Be part of the next growth chapter: Help support major Australian expansion
Build the support function behind one of New Zealand's fastest-growing SaaS scale-ups. Step into leadership and grow your career!
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
Listed two days ago

Implementation & Support Specialist

at IBIS Technology Ltd

This is a Full time job

Queenstown, Otago
$70,000 – $85,000 per year
  • Help iconic NZ tourism businesses thrive with smart tech
  • Enjoy a people-focused role with variety and real impact
  • Work onsite in beautiful Queenstown with a supportive team
Support tourism tech in Queenstown! Onboard clients, solve problems, and make an impact with IBIS Technology.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed eleven days ago

Customer Success Manager

at Humankind

This is a Full time job

Christchurch Central, Canterbury
  • AI software company rapidly scaling locally and internationally
  • Own the entire CX from onboarding to adoption, advocacy and retention.
  • Work directly with a huge variety of businesses
Join one of New Zealand’s fastest-growing SaaS businesses helping to shape the future of work.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
Listed twelve days ago

Technical Resolution Agent - Auckland

at Ricoh New Zealand Ltd

This is a Full time job

Auckland(Hybrid)
Yearly
  • Ready to elevate customer experience?
  • Join Ricoh as a Technical Resolution Agent!
Technical Resolution Agent
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
Listed twenty five days ago

Contact Centre Team Leader

at Watercare Services Limited

This is a Full time job

Newmarket, Auckland
Income protection and life insurance.
  • Lead, coach and develop a team of customer champions!
  • Great culture with a work/life balance.
  • Fantastic modern offices in the heart of Newmarket close to public transport.
Drive operational excellence across a high-volume, multi-channel customer environment.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
25d ago•Expiring
Listed twelve days ago

Outstanding Customer Experience Change & Capability Manager

at Contact Energy

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Lead the transformation that enables our future customer experience strategy.
  • Shape the future operating model, capability and customer experience at Contact.
  • Lead a team of change, learning and optimisation specialists
Lead the transformation of Contact's Customer Experience function, building the capability and operating model of tomorrow.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
Listed nineteen days ago

Team Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • AI-driven projects and B2B growth opportunities
  • Fully subsidised medical insurance for you and family
  • Hybrid work model with flexible hours and wellbeing leave
Lead and inspire a dynamic team to deliver exceptional customer experiences at SCTI, driving strategic projects like B2B growth and AI integration.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
Listed nineteen days ago

Customer Experience Team Leader

at Pipeline Recruitment

This is a Full time job

Hastings Central, Hawkes Bay(Hybrid)
  • Influential CX leadership role with tremendous scope and challenge
  • Great team, supportive leadership, competitive remuneration package
  • Leading Hawke’s Bay-based employer; electricity distribution sector
An exciting, hands-on CX leadership role with the team at Unison Networks. Champion a customer-first experience, delivering high-quality outcomes.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
Listed one day ago

Domestic Insurance Broking Opportunity

at Gallagher Insurance

This is a Full time job

Hamilton Central, Waikato
Base + Kiwisaver + Discounted Life Insurance
  • Great work-life-balance + Personal and Professional Development Opportunities
  • Opportunity to work for a Global Insurance Company +Obtain level 5 qualification
  • Various Wellbeing initiatives, discounted insurances + career growth support
Engage with clients via phone & email to understand their needs & provide tailored insurance coverage for their personal assets such as home, car etc.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed one day ago

Collections Associate

at ACC New Zealand

This is a Full time job

Thorndon, Wellington(Hybrid)
$61,766 - $82,355 + 9% superannuation
  • Support fair, effective debt recovery by managing levy and claimant debt
  • Join a trusted organisation helping New Zealanders recover, thrive and stay safe
  • Grow your career with development opportunities
Support New Zealanders by managing overdue ACC debt while delivering positive customer outcomes in a high-performing collections team
subClassification: CollectionsCollections classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed five days ago

Customer Services Team Lead

at Fulton Hogan

This is a Full time job

Auckland
  • Competitive Salary + REAL Benefits
  • Ongoing Training + Development Opportunities
  • No Ivory Towers. Just Smart People Doing Good Work Together
Lead a busy customer service team, coordinate workflows, resolve issues fast, and lift service performance in a fast-moving environment.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
Listed twenty five days ago

Customer Service Team Leader

at Aioi Nissay Dowa NZ

This is a Full time job

Ellerslie, Auckland
$85,000 – $95,000 per year
  • Are you a proactive and organised professional?
  • Play a pivotal role in shaping the success of our company.
  • Elevate your career as a Customer Service Team Leader.
If you have great attention to detail and want to grow your career around customer service, then this role is for you.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
25d ago•Expiring
Listed nineteen days ago

Datapay Consultant

at Datacom

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Grow in a flexible, people-first culture with real career development
  • Employee discounts across Tech, Health, Travel and more!
  • Make your mark at one of ANZ's largest and most complex technology businesses
Provide payroll system support to DataPay Direct clients, resolve queries, and help clients maximize the value of the payroll solution.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
Listed nine days ago

Customer Service Team Leader

at Delta

This is a Full time job

Christchurch Central, Canterbury
  • A role where you can be challenged and supported
  • Joining a progressive and reputable South Island organisation
  • Be organised and a self starter
We now have an exciting full time, permanent opportunity for a Customer Service Team Leader to join our dedicated team in Christchurch.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
Listed twenty two days ago

Customer Service Manager (B2C) - 6 Month Opportunity

at VEC LTD

This is a Contract/Temp job

Saint Johns, Auckland
  • Award-winning culture & opportunities!
  • Opportunity to lead and take ownership!
  • High-trust, autonomous environment!
Make your mark with one of NZ's leading retail brands!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
Listed six hours ago

Senior Client Services Executive

at CMC Markets
Be an early applicant

This is a Full time job

Auckland CBD, Auckland
  • Provide excellent customer support via phone, email and live web chat.
  • Upskill through high-quality training
  • Enjoy extra leave, wellbeing perks, $0 staff trading, and a supportive team.
Grow your career as a Senior Client Services Executive, building on your experience with a global leader and unlocking opportunities to progress.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
6h ago
Listed seventeen days ago

Apparel Technician (Measure & Fit Technician)

at NetYourJob

This is a Full time job

Porirua, Wellington
  • Monday - Friday 7:45am - 4:15pm
  • Be part of a friendly dynamic team
  • Competitive salary package on offer
Join Tactical Solutions as a Measure and Fit Technician supporting the operational needs of NZ Police and their individual body armour requirements
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
17d ago
Listed one day ago

Te Kairuruku Community Transport Safety Coordinator

at Auckland Transport
Be an early applicant

This is a Contract/Temp job

Auckland CBD, Auckland
Competitive salary + public transport discount
  • Make a real community impact by improving transport safety across Auckland
  • Build strong relationships with communities and stakeholders.
  • Enjoy a fast-paced role where no two days are the same
We're looking for a Road Safety Education Coordinator to join our fantastic Transport Safety Team on a fixed-term contract.
subClassification: OtherOther classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed ten days ago

Outstanding Customer Experience Change & Capability Manager

at Contact Energy

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Lead the transformation that enables our future customer experience strategy
  • Shape the future operating model, capability and customer experience at Contact.
  • Lead a team of change, learning and optimisation specialists
Lead the transformation of Contact's customer experience function, building the capability and operating model of tomorrow.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
Listed four days ago

Contact Centre Team Leader

at MoleMap Australia and New Zealand

This is a Full time job

Greenlane, Auckland
MoleMap's contact centre is a key part of people booking a skin check and the engine behind our marketing team.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed twenty four days ago

Head of Customer ANZ

at Tribe (New Zealand) Limited

This is a Full time job

Avondale, Auckland
Competitive salary, hybrid working, great culture!
  • Flexible working, convenient office location, competitive salary
  • Drive smarter processes, better workflows and stronger team engagement
  • Be part of a growing SaaS business with a strong people-first culture
Shape the future of a specialist ANZ customer function at a company redefining what HR looks like for small and medium businesses!
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
24d ago•Expiring
Listed eleven days ago

Domestic Insurance Opportunity

at Gallagher Insurance

This is a Full time job

Christchurch Central, Canterbury
Base + Kiwisaver + Discounted Life Insurance
  • Great work-life-balance + Personal and Professional Development Opportunities
  • Opportunity to work for a Global Insurance Company +Obtain level 5 qualification
  • Role with variety + friendly work environment + variety of benefits
Engage with clients via phone or email to understand & provide insurance solutions for their personal assets such as home, content, cars and boats.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
Listed twenty four days ago

Customer Service Supervisor

at Martin Brower

This is a Full time job

Wiri, Auckland
Competitive Base + Kiwisaver + benefits
  • Global logistics company with real career development opportunities
  • Supportive and collaborative culture where you can have a huge impact
  • Attractive Salary | Access to numerous staff discounts | Recognition culture
If you are passionate about providing excellent customer service, while supporting and developing a high performing cohesive team, Apply Now!
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
24d ago•Expiring
Listed three days ago

Customer Service Team Leader

at Graham Consulting

This is a Full time job

Christchurch, Canterbury
Competitive salary + growth opportunities
  • Lead and develop a high-performing customer service team
  • Competitive salary + growth opportunities
  • Join a respected and expanding New Zealand business
Hands-on leadership role leading a B2C customer service team. Drive service excellence in a product-based, fast-moving environment.
Recruited byKelly Scammell
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed nine days ago

Insurance Broking Opportunity

at Gallagher Insurance

This is a Full time job

Napier Central, Hawkes Bay
Base +Kiwisaver +Incentives+ Discounted Insurances
  • Great work-life-balance + Personal and Professional Development Opportunities
  • Opportunity to work for a Global Insurance Company +Obtain level 5 qualification
  • Role with variety + friendly work environment + variety of benefits
Engage with an established portfolio of SME clients via phone & email to understand and provide insurance solutions for their commercial assets
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
Listed twenty two days ago

Recoveries Administrator

at Aioi Nissay Dowa NZ

This is a Full time job

Ellerslie, Auckland
  • Be part of a dynamic and forward-thinking team that encourages creativity.
  • Play a pivotal role in shaping the success of our company
  • Elevate your career as a Recoveries Administrator
If you’re someone who wants to contribute to improving recoveries performance, we’d love to hear from you.
subClassification: CollectionsCollections classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
Listed nine days ago

Pool Service Delivery and Sales Lead

at Humphreys Landscaping Limited

This is a Full time job

Auckland CBD, Auckland
  • Play a key role with real influence across our Pools Division
  • Combine technical expertise, operations, and sales
  • Join an award-winning leader in premium residential pools
Lead our Pool Service Division, driving sales, service delivery, and operational excellence in an award-winning, growing business.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
Listed eleven days ago

Branch Supervisor - Queenstown

at Corys Electrical Limited

This is a Full time job

Queenstown, Otago
  • • Southern Cross Wellbeing One health insurance.
  • • Monday to Friday role (42.5 hours per week)
  • • Staff purchasing privileges
Lead a High-Performing Branch. Build Strong Customer Relationships. Grow Your Career.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
Listed ten days ago

Senior Domestic Insurance Opportunity

at Gallagher Insurance

This is a Full time job

Auckland CBD, Auckland
Base +Kiwisaver +Incentives+ Discounted Insurances
  • Great work-life-balance + Personal and Professional Development Opportunities
  • Opportunity to work for a Global Insurance Company +Obtain level 5 qualification
  • Role with variety + friendly work environment + variety of benefits
Engage with clients via phone or email to understand & provide insurance solutions for their personal assets such as home, content, cars and boats.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
Listed sixteen days ago

Rates and Debtors Team Leader

at Waimakariri District Council

This is a Full time job

Rangiora, Canterbury
Competitive remuneration
  • Competitive remuneration and employee benefits
  • Supportive, fun working environment
  • Make a difference in the community
Waimakariri District Council is seeking a people focused and experienced Rates and Debtors Team Leader to join our Customer Services Unit.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
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