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This is a featured job

Customer Services Manager

at Alpine Spas

This is a Full time job

Christchurch Central, Canterbury
  • Lead a high-performing team that works across New Zealand and Australia
  • Drive change and shape the future of Customer Care and Dispatch
  • Join a growing business where your leadership genuinely makes a difference
We're looking for an experienced leader to oversee our Customer Care and Dispatch teams across New Zealand and Australia.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Listed six days ago

Customer Support & Success Team Lead

at Apprento

This is a Full time job

Penrose, Auckland
Competitve
  • Build, don't inherit: Shape the support and customer success function
  • Lead and make an impact: Guide a team member, improve systems and product
  • Be part of the next growth chapter: Help support major Australian expansion
Build the support function behind one of New Zealand's fastest-growing SaaS scale-ups. Step into leadership and grow your career!
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
Listed nine days ago

Customer Services Manager

at Alpine Spas

This is a Full time job

Christchurch Central, Canterbury
  • Lead a high-performing team that works across New Zealand and Australia
  • Drive change and shape the future of Customer Care and Dispatch
  • Join a growing business where your leadership genuinely makes a difference
We're looking for an experienced leader to oversee our Customer Care and Dispatch teams across New Zealand and Australia.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
Listed twenty five days ago

Contact Centre Team Leader

at Watercare Services Limited

This is a Full time job

Newmarket, Auckland
Income protection and life insurance.
  • Lead, coach and develop a team of customer champions!
  • Great culture with a work/life balance.
  • Fantastic modern offices in the heart of Newmarket close to public transport.
Drive operational excellence across a high-volume, multi-channel customer environment.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
25d ago•Expiring
Listed thirteen days ago

MPI Graduate

at SEEK Grad

This is a Full time job

Wellington Central, Wellington
Launch your career with MPI’s Graduate Development Programme. Complete two Wellington-based rotations, gain mentoring and development opportunities, a
subClassification: OtherOther classification: Government & Defence(Government & Defence)
13d ago•Expiring
Listed two days ago

Implementation & Support Specialist

at IBIS Technology Ltd

This is a Full time job

Queenstown, Otago
$70,000 – $85,000 per year
  • Help iconic NZ tourism businesses thrive with smart tech
  • Enjoy a people-focused role with variety and real impact
  • Work onsite in beautiful Queenstown with a supportive team
Support tourism tech in Queenstown! Onboard clients, solve problems, and make an impact with IBIS Technology.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed twelve days ago

Outstanding Customer Experience Change & Capability Manager

at Contact Energy

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Lead the transformation that enables our future customer experience strategy.
  • Shape the future operating model, capability and customer experience at Contact.
  • Lead a team of change, learning and optimisation specialists
Lead the transformation of Contact's Customer Experience function, building the capability and operating model of tomorrow.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
Listed eleven days ago

Customer Success Manager

at Humankind

This is a Full time job

Christchurch Central, Canterbury
  • AI software company rapidly scaling locally and internationally
  • Own the entire CX from onboarding to adoption, advocacy and retention.
  • Work directly with a huge variety of businesses
Join one of New Zealand’s fastest-growing SaaS businesses helping to shape the future of work.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
Listed nine days ago

Contract Analyst - Wellington, Permanent

at Ministry of Social Development

This is a Full time job

Wellington Central, Wellington
$69,519 - $84,041
  • Use data insights to support improved contract management
  • Permanent full-time opportunity
  • Make a meaningful impact
Play a key role in supporting contract monitoring, analysis, compliance, and provider performance across DSS.
subClassification: OtherOther classification: Government & Defence(Government & Defence)
9d ago
Listed nineteen days ago

Team Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • AI-driven projects and B2B growth opportunities
  • Fully subsidised medical insurance for you and family
  • Hybrid work model with flexible hours and wellbeing leave
Lead and inspire a dynamic team to deliver exceptional customer experiences at SCTI, driving strategic projects like B2B growth and AI integration.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
Listed seventeen days ago

Head of Data

at Rothley

This is a Full time job

Wellington
  • Lead enterprise-wide data strategy, governance, analytics and AI capability
  • Build a data driven culture to enable accurate and timely information & insights
  • Build a high performing team driving innovation & better outcomes for customers
Lead ACC's enterprise data function and shape how data, analytics, governance and AI capabilities improve outcomes for New Zealanders.
subClassification: General/Business Unit ManagerGeneral/Business Unit Manager classification: CEO & General Management(CEO & General Management)
17d ago•Expiring
Listed eleven days ago

Identity Resolver

at Ministry of Business, Innovation and Employment

This is a Full time job

Wellington(Hybrid)
$60,727-$70,625 + KiwiSaver & Wellness benefits
  • Join a high performing team and develop a career in identity management.
  • Flexible working opportunity based at Wellington location.
  • Manage identity, detect fraud, and help maintain immigration integrity.
You will be responsible for undertaking biographic and biometric identity resolution tasks.
subClassification: OtherOther classification: Government & Defence(Government & Defence)
11d ago•Expiring
Listed one day ago

Senior Customer Service Manager

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024

This is a Full time job

Mount Wellington, Auckland
Competitive base salary + bonus
  • Build the customer service team from scratch, shape the culture, and lead the sh
  • Monthly performance bonus tied to your team's results, recognised and rewarded r
  • People-first whānau culture, genuine team spirit, real autonomy once you find y
Lead NZ customer service from the ground up for an established food producer, blending people leadership, commercial acumen, and outbound sales.
Recruited byDanielle Dunn
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed fourteen hours ago

Senior Client Services Executive

at CMC Markets
Be an early applicant

This is a Full time job

Auckland CBD, Auckland
  • Provide excellent customer support via phone, email and live web chat.
  • Upskill through high-quality training
  • Enjoy extra leave, wellbeing perks, $0 staff trading, and a supportive team.
Grow your career as a Senior Client Services Executive, building on your experience with a global leader and unlocking opportunities to progress.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
14h ago
Listed nineteen days ago

Datapay Consultant

at Datacom

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Grow in a flexible, people-first culture with real career development
  • Employee discounts across Tech, Health, Travel and more!
  • Make your mark at one of ANZ's largest and most complex technology businesses
Provide payroll system support to DataPay Direct clients, resolve queries, and help clients maximize the value of the payroll solution.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
Listed twenty two days ago

Customer Service Manager (B2C) - 6 Month Opportunity

at VEC LTD

This is a Contract/Temp job

Saint Johns, Auckland
  • Award-winning culture & opportunities!
  • Opportunity to lead and take ownership!
  • High-trust, autonomous environment!
Make your mark with one of NZ's leading retail brands!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
Listed ten days ago

Senior Customer Service

at KINGS RECRUITMENT LTD

This is a Full time job

Silverdale, Auckland
$70K - $75K & career growth & benefits
  • Silverdale. NZ Service industry leader with down to earth friendly team
  • 3-5+ years of Customer Service/ Call Center experience & looking for next step?
  • Genuine career growth to Team Leader role for the right person.
Ready for your next step? Join a thriving Kiwi business where outstanding customer service is recognised and genuine career progression is earned.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
Listed eleven days ago

Outstanding Customer Experience Change & Capability Manager

at Contact Energy

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Lead the transformation that enables our future customer experience strategy
  • Shape the future operating model, capability and customer experience at Contact.
  • Lead a team of change, learning and optimisation specialists
Lead the transformation of Contact's customer experience function, building the capability and operating model of tomorrow.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
Listed eleven days ago

Principal Policy Analyst

at Public Service Commission Te Kawa Mataaho

This is a Full time job

Wellington Central, Wellington(Hybrid)
$132,000 – $184,203 per year
Be part of a supportive team, do meaningful work that strengthens trust in government, and connect with people across government.
subClassification: OtherOther classification: Government & Defence(Government & Defence)
11d ago•Expiring
Listed nineteen days ago

Director Strategy and Growth

at Humankind

This is a Part time job

Auckland CBD, Auckland
  • Part-time leadership role — 24 hours per week office based
  • Lead strategy, growth and organisational capability
  • Help shape the next major chapter for a purpose-led organisation
Lead Pet Refuge Charitable Trust, driving strategy, growth and impact while overseeing operations as the organisation enters its next chapter.
subClassification: General/Business Unit ManagerGeneral/Business Unit Manager classification: CEO & General Management(CEO & General Management)
19d ago
Listed four days ago

Sales Development Representative

at iDigital

This is a Full time job

Auckland CBD, Auckland
$65,000 + Commission
We’re looking for a confident, driven and resilient person to join our team in a outbound sales role focused on generating new business opportunities.
subClassification: Sales - OutboundSales - Outbound classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed six days ago

Customer Services Team Lead

at Fulton Hogan

This is a Full time job

Auckland
  • Competitive Salary + REAL Benefits
  • Ongoing Training + Development Opportunities
  • No Ivory Towers. Just Smart People Doing Good Work Together
Lead a busy customer service team, coordinate workflows, resolve issues fast, and lift service performance in a fast-moving environment.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
Listed four days ago

Contact Centre Team Leader

at MoleMap Australia and New Zealand

This is a Full time job

Greenlane, Auckland
MoleMap's contact centre is a key part of people booking a skin check and the engine behind our marketing team.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed eleven days ago

Customer Sales Specialist

at PaySauce

This is a Full time job

Lower Hutt, Wellington(Hybrid)
  • Be the first conversation small business owners have, and why they choose us!
  • Make a real impact for small businesses
  • An opportunity to join our employee share scheme
Own the first impression - turning inbound queries into customers who stick around, while helping shape how PaySauce sells payroll
subClassification: Sales - InboundSales - Inbound classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
Listed twenty five days ago

Head of Customer ANZ

at Tribe (New Zealand) Limited

This is a Full time job

Avondale, Auckland
Competitive salary, hybrid working, great culture!
  • Flexible working, convenient office location, competitive salary
  • Drive smarter processes, better workflows and stronger team engagement
  • Be part of a growing SaaS business with a strong people-first culture
Shape the future of a specialist ANZ customer function at a company redefining what HR looks like for small and medium businesses!
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
25d ago•Expiring
Listed ten days ago

Biosecurity Auditor Containment

at Ministry for Primary Industries

This is a Full time job

Hamilton Central, Waikato
$87,008 - $112,314 based on skills & experience
  • Location: Hamilton, Rotorua & Tauranga Only
  • Permanent role
  • Lead audits of high-risk biosecurity containment facilities
Lead audits of high-risk containment facilities to protect New Zealand from biosecurity threats and ensure compliance with national standards
subClassification: OtherOther classification: Government & Defence(Government & Defence)
10d ago
Listed nine days ago

Site Manager, Auckland Contact Centre

at Qantas Airways Ltd

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Lead one of the most critical operational sites in the network
  • Influence at the highest level
  • Lead a large and diverse workforce
Lead one of the most critical operational sites in the network, with end-to-end accountability for safety, customer outcomes, operational performanc
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
Listed four days ago

Manager Project/Programme Development & Delivery NZ Catholic Education Office

at New Zealand Catholic Education Office

This is a Part time job

Wellington Central, Wellington(Hybrid)
$110,000 – $125,000 per year
  • Senior leadership opportunity with the Catholic education organisation.
  • Small, collaborative team environment.
  • Benefits including a car park, possibility of a 4 day working week.
A key focus is the successful development and delivery of programmes and projects that strengthen Catholic education.
subClassification: General/Business Unit ManagerGeneral/Business Unit Manager classification: CEO & General Management(CEO & General Management)
4d ago
Listed twenty days ago

Head of Customer Experience

at Alexander James Limited

This is a Full time job

Manukau & East Auckland, Auckland
  • Lead. Improve. Deliver
  • Central/East Auckland location
  • Senior level role giving you the chance to make an impact
Opportunity to join leadership team & be part of well established manufacturing business. Make an impact & work with your team to help shape success
Recruited bySally Stanton
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
Listed one day ago

Manager Research & Evaluation

at Ministry of Justice
Be an early applicant

This is a Full time job

Wellington Central, Wellington
  • Lead a nationally influential research and evaluation function.
  • Partner with senior leaders, judiciary and Ministers.
  • Drive evidence-based change across New Zealand's justice sector.
Lead a high-impact research and evaluation team, shaping justice sector decisions through evidence, insight, and strategic advice to senior leaders.
subClassification: OtherOther classification: Government & Defence(Government & Defence)
1d ago
Listed one day ago

Project Manager - Future Fit

at Toitu Envirocare

This is a Full time job

Auckland CBD, Auckland
Salary to be negotiated with candidate
  • Auckland or Wellington based
  • New Zealand's leading carbon reduction solution
  • Achieve great outcomes
Are you an experienced Project Manager who can bring structure, pace and clarity to a complex programme environment?
subClassification: OtherOther classification: CEO & General Management(CEO & General Management)
1d ago
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