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Customer Services Manager

at Alpine Spas

This is a Full time job

Christchurch Central, Canterbury
  • Lead a high-performing team that works across New Zealand and Australia
  • Drive change and shape the future of Customer Care and Dispatch
  • Join a growing business where your leadership genuinely makes a difference
We're looking for an experienced leader to oversee our Customer Care and Dispatch teams across New Zealand and Australia.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
This is a featured job

Customer Experience Team Leader

at Pipeline Recruitment

This is a Full time job

Hastings Central, Hawkes Bay(Hybrid)
  • Influential CX leadership role with tremendous scope and challenge
  • Great team, supportive leadership, competitive remuneration package
  • Leading Hawke’s Bay-based employer; electricity distribution sector
An exciting, hands-on CX leadership role with the team at Unison Networks. Champion a customer-first experience, delivering high-quality outcomes.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Listed twenty nine days ago

Sales Support Coordinator

at Auckland Energy Solutions

This is a Full time job

Mount Wellington, Auckland
$70,000 – $80,000 per year
  • Diverse, Fast-Paced Routine: Say goodbye to boring days!
  • Critical Business Impact: Act as the central engine supporting our Sales Reps
  • Inclusive & Friendly Culture: Tightly-knit team that prioritizes mutual support
This role is key to facilitating the sales calls and visits, providing customer follow up and ongoing service!
subClassification: Sales - OutboundSales - Outbound classification: Call Centre & Customer Service(Call Centre & Customer Service)
29d ago•Expiring
Listed five days ago

Customer Support & Success Team Lead

at Apprento

This is a Full time job

Penrose, Auckland
Competitve
  • Build, don't inherit: Shape the support and customer success function
  • Lead and make an impact: Guide a team member, improve systems and product
  • Be part of the next growth chapter: Help support major Australian expansion
Build the support function behind one of New Zealand's fastest-growing SaaS scale-ups. Step into leadership and grow your career!
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
Listed two days ago

Implementation & Support Specialist

at IBIS Technology Ltd

This is a Full time job

Queenstown, Otago
$70,000 – $85,000 per year
  • Help iconic NZ tourism businesses thrive with smart tech
  • Enjoy a people-focused role with variety and real impact
  • Work onsite in beautiful Queenstown with a supportive team
Support tourism tech in Queenstown! Onboard clients, solve problems, and make an impact with IBIS Technology.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed three days ago

Customer Service Delivery Representative

at Hamilton City Council

This is a Full time job

Hamilton Central, Waikato
Hourly rate is $29.90 per hour negotiable
  • Opportunity to join a supportive team
  • Be the friendly face of Hamilton City Council
  • Every day is different and your work matters
Join Hamilton City Council as a Customer Service Delivery Representative, delivering exceptional service and support to the community.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed one day ago

Sales and Logistics Administrator – Forage Seeds

at Cropmark Seeds Ltd

This is a Full time job

Templeton, Canterbury
An exciting opportunity has become available for a suitably qualified, experienced, and highly motivated person to join our team.
subClassification: OtherOther classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed one day ago

Collections Associate

at ACC New Zealand

This is a Full time job

Thorndon, Wellington(Hybrid)
$61,766 - $82,355 + 9% superannuation
  • Support fair, effective debt recovery by managing levy and claimant debt
  • Join a trusted organisation helping New Zealanders recover, thrive and stay safe
  • Grow your career with development opportunities
Support New Zealanders by managing overdue ACC debt while delivering positive customer outcomes in a high-performing collections team
subClassification: CollectionsCollections classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed eight days ago

Customer Services Manager

at Alpine Spas

This is a Full time job

Christchurch Central, Canterbury
  • Lead a high-performing team that works across New Zealand and Australia
  • Drive change and shape the future of Customer Care and Dispatch
  • Join a growing business where your leadership genuinely makes a difference
We're looking for an experienced leader to oversee our Customer Care and Dispatch teams across New Zealand and Australia.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
Listed nineteen days ago

Team Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • AI-driven projects and B2B growth opportunities
  • Fully subsidised medical insurance for you and family
  • Hybrid work model with flexible hours and wellbeing leave
Lead and inspire a dynamic team to deliver exceptional customer experiences at SCTI, driving strategic projects like B2B growth and AI integration.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
Listed eleven days ago

Customer Success Manager

at Humankind

This is a Full time job

Christchurch Central, Canterbury
  • AI software company rapidly scaling locally and internationally
  • Own the entire CX from onboarding to adoption, advocacy and retention.
  • Work directly with a huge variety of businesses
Join one of New Zealand’s fastest-growing SaaS businesses helping to shape the future of work.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
Listed twenty five days ago

Contact Centre Team Leader

at Watercare Services Limited

This is a Full time job

Newmarket, Auckland
Income protection and life insurance.
  • Lead, coach and develop a team of customer champions!
  • Great culture with a work/life balance.
  • Fantastic modern offices in the heart of Newmarket close to public transport.
Drive operational excellence across a high-volume, multi-channel customer environment.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
25d ago•Expiring
Listed twelve days ago

Outstanding Customer Experience Change & Capability Manager

at Contact Energy

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Lead the transformation that enables our future customer experience strategy.
  • Shape the future operating model, capability and customer experience at Contact.
  • Lead a team of change, learning and optimisation specialists
Lead the transformation of Contact's Customer Experience function, building the capability and operating model of tomorrow.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
Listed three days ago

Customer Success Specialist

at ISAC NZ Ltd

This is a Full time job

Auckland CBD, Auckland
Proactive Customer Success Specialist to support customer onboarding and account management.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed one day ago

Customer Experience Officer/Representative

at Otorohanga District Council

This is a Contract/Temp job

Otorohanga, Waikato
$56, 931 - $66, 978 per annum (pro rated)
Be the friendly face of Council, help customers navigate services, and make a real difference in your community every day.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed nineteen days ago

Datapay Consultant

at Datacom

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Grow in a flexible, people-first culture with real career development
  • Employee discounts across Tech, Health, Travel and more!
  • Make your mark at one of ANZ's largest and most complex technology businesses
Provide payroll system support to DataPay Direct clients, resolve queries, and help clients maximize the value of the payroll solution.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
Listed nineteen days ago

Customer Experience Team Leader

at Pipeline Recruitment

This is a Full time job

Hastings Central, Hawkes Bay(Hybrid)
  • Influential CX leadership role with tremendous scope and challenge
  • Great team, supportive leadership, competitive remuneration package
  • Leading Hawke’s Bay-based employer; electricity distribution sector
An exciting, hands-on CX leadership role with the team at Unison Networks. Champion a customer-first experience, delivering high-quality outcomes.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
Listed four days ago

Services Representative - Ask Otago

at University of Otago

This is a Part time job

North Dunedin, Otago
$63,508 to $68,185 per year, pro rata.
  • Salary + 6.75% Superannuation + 5 weeks annual leave.
  • On-going professional development opportunities.
  • Be part of something truly meaningful, where you make a difference.
Be part of a dynamic team committed to providing an excellent customer experience.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed fifteen days ago

Credit Solutions Specialist

at Madison Recruitment Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Centrally located – close to multiple public transport or paid parking options
  • Monday – Friday
  • Best Places to Work finalist for two consecutive years!
Experienced in collections or customer service? Join Finance Now and make a difference while growing your career
subClassification: CollectionsCollections classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
Listed eight days ago

Customer Support Officer

at New Plymouth District Council

This is a Full time job

New Plymouth Central, Taranaki
  • Join the Front Counter team
  • No two days are the same
  • Five weeks annual leave plus birthday leave
Are you passionate about delivering exceptional service and helping make our district an even better place to live, work and play?
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
Listed twelve days ago

Technical Resolution Agent - Auckland

at Ricoh New Zealand Ltd

This is a Full time job

Auckland(Hybrid)
Yearly
  • Ready to elevate customer experience?
  • Join Ricoh as a Technical Resolution Agent!
Technical Resolution Agent
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
Listed seven hours ago

Senior Client Services Executive

at CMC Markets
Be an early applicant

This is a Full time job

Auckland CBD, Auckland
  • Provide excellent customer support via phone, email and live web chat.
  • Upskill through high-quality training
  • Enjoy extra leave, wellbeing perks, $0 staff trading, and a supportive team.
Grow your career as a Senior Client Services Executive, building on your experience with a global leader and unlocking opportunities to progress.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
7h ago
Listed ten days ago

Outstanding Customer Experience Change & Capability Manager

at Contact Energy

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Lead the transformation that enables our future customer experience strategy
  • Shape the future operating model, capability and customer experience at Contact.
  • Lead a team of change, learning and optimisation specialists
Lead the transformation of Contact's customer experience function, building the capability and operating model of tomorrow.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
Listed five days ago

Customer Services Team Lead

at Fulton Hogan

This is a Full time job

Auckland
  • Competitive Salary + REAL Benefits
  • Ongoing Training + Development Opportunities
  • No Ivory Towers. Just Smart People Doing Good Work Together
Lead a busy customer service team, coordinate workflows, resolve issues fast, and lift service performance in a fast-moving environment.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
Listed twenty five days ago

Customer Service Team Leader

at Aioi Nissay Dowa NZ

This is a Full time job

Ellerslie, Auckland
$85,000 – $95,000 per year
  • Are you a proactive and organised professional?
  • Play a pivotal role in shaping the success of our company.
  • Elevate your career as a Customer Service Team Leader.
If you have great attention to detail and want to grow your career around customer service, then this role is for you.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
25d ago•Expiring
Listed one day ago

Domestic Insurance Broking Opportunity

at Gallagher Insurance

This is a Full time job

Hamilton Central, Waikato
Base + Kiwisaver + Discounted Life Insurance
  • Great work-life-balance + Personal and Professional Development Opportunities
  • Opportunity to work for a Global Insurance Company +Obtain level 5 qualification
  • Various Wellbeing initiatives, discounted insurances + career growth support
Engage with clients via phone & email to understand their needs & provide tailored insurance coverage for their personal assets such as home, car etc.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed eleven days ago

Collections Officer

at UDC Finance Ltd

This is a Full time job

Auckland
  • 12-month fixed-term opportunity with a leading NZ finance company
  • Great team culture, modern CBD offices
  • Use your collections and negotiation skills to make a real impact
Collections Officer role managing loan arrears and customer rehabilitation. Join a supportive team and help customers find solutions.
subClassification: CollectionsCollections classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
Listed eleven days ago

Customer Sales Specialist

at PaySauce

This is a Full time job

Lower Hutt, Wellington(Hybrid)
  • Be the first conversation small business owners have, and why they choose us!
  • Make a real impact for small businesses
  • An opportunity to join our employee share scheme
Own the first impression - turning inbound queries into customers who stick around, while helping shape how PaySauce sells payroll
subClassification: Sales - InboundSales - Inbound classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
Listed nine days ago

Vetting Officer

at Christchurch City Council

This is a Full time job

Christchurch Central, Canterbury
  • Want to be involved in shaping your city?
  • Make a difference everyday in your community
  • Work with a passionate and dedicated team
Provide customer service excellence as you facilitate high quality consent applications before they are allocated to our processing teams
subClassification: OtherOther classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
Listed one day ago

Recoveries Officer

at Aioi Nissay Dowa NZ

This is a Full time job

Ellerslie, Auckland
  • Are you a proactive and organised professional?
  • Be part of a dynamic and forward-thinking team that encourages creativity.
  • Elevate your career as a Recoveries Officer.
Be part of a dynamic team that encourages creativity and leverages cutting-edge technology to drive industry-leading solutions.
subClassification: CollectionsCollections classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed four days ago

Contact Centre Team Leader

at MoleMap Australia and New Zealand

This is a Full time job

Greenlane, Auckland
MoleMap's contact centre is a key part of people booking a skin check and the engine behind our marketing team.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed three days ago

Call Centre & Operations Manager

at Graham Consulting

This is a Full time job

Christchurch, Canterbury
Competitive salary
  • Lead Leaders and a customer-facing teams
  • Senior operational leadership role across New Zealand and Australia
  • Drive performance, develop leaders and influence business-wide outcomes
Lead leaders, develop high-performing teams and drive customer care operations in this senior leadership opportunity.
Recruited byKelly Scammell
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
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