This is a featured job
- Own the operation.
- Improve the system.
- Deliver exceptional service.
Not a traditional administration role. You'll be hands-on, taking ownership, solving problems and improving the way service is delivered.
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This is a featured job
- Lead a high-performing team that works across New Zealand and Australia
- Drive change and shape the future of Customer Care and Dispatch
- Join a growing business where your leadership genuinely makes a difference
We're looking for an experienced leader to oversee our Customer Care and Dispatch teams across New Zealand and Australia.
Featured
Listed one day ago
- Own the operation.
- Improve the system.
- Deliver exceptional service.
Not a traditional administration role. You'll be hands-on, taking ownership, solving problems and improving the way service is delivered.
1d ago
Listed thirteen hours ago
This is a Full time job
Mount Wellington, Auckland(Hybrid)
- Competitive remuneration + Additional leave options + Health cover plan
- WFH - minimum 4 days in office
- Development opportunities + Values-driven culture
Ready to lead a team, learn a new industry, and make a real impact? This is more than a Team Leader role - A chance to grow your leadership career.
13h ago
Listed eight days ago
- Build, don't inherit: Shape the support and customer success function
- Lead and make an impact: Guide a team member, improve systems and product
- Be part of the next growth chapter: Help support major Australian expansion
Build the support function behind one of New Zealand's fastest-growing SaaS scale-ups. Step into leadership and grow your career!
8d ago
Listed eleven days ago
- Lead a high-performing team that works across New Zealand and Australia
- Drive change and shape the future of Customer Care and Dispatch
- Join a growing business where your leadership genuinely makes a difference
We're looking for an experienced leader to oversee our Customer Care and Dispatch teams across New Zealand and Australia.
11d ago
Listed two days ago
This is a Full time job
East Tamaki, Auckland
$230,000 + up to 5% performance bonus
Lead a profitable, market-leading NZ freight business. Founder-built, new long-term owners, funded handover, real autonomy from day one.
2d ago
Listed fifteen days ago
This is a Full time job
Wellington Central, Wellington(Hybrid)
- Lead the transformation that enables our future customer experience strategy.
- Shape the future operating model, capability and customer experience at Contact.
- Lead a team of change, learning and optimisation specialists
Lead the transformation of Contact's Customer Experience function, building the capability and operating model of tomorrow.
15d ago
Listed fourteen days ago
- AI software company rapidly scaling locally and internationally
- Own the entire CX from onboarding to adoption, advocacy and retention.
- Work directly with a huge variety of businesses
Join one of New Zealand’s fastest-growing SaaS businesses helping to shape the future of work.
14d ago
Listed fourteen hours ago
This is a Full time job
Christchurch Central, Canterbury(Hybrid)
$84,027 - $98,855 + Kiwi Saver
Lead high-performing data collection teams at Stats NZ, driving service delivery, quality outcomes, coaching and stakeholder engagement
14h ago
Listed twelve days ago
- Join New Zealand's finance company
- Lead and develop a high-performing Customer Service team
- Flexible working, medical cover and enhanced parental leave
Lead and develop a customer service team at UDC. Great benefits, flexible working, career growth and leadership exposure.
12d ago
Listed one day ago
- Build your career with iconic brands like Steinlager, Speight’s & Hyoketsu
- Join a supportive team passionate about delivering exceptional service
- Enjoy an on-target bonus, product perks and great employee benefits
Join LION’s Service Excellence team and deliver great experiences for our customers every day
1d ago
Listed one day ago
This is a Full time job
Christchurch, Canterbury
90,000-130,000
- Competitve Salary
- Leadership Opportunities
- NZ Owned and Operated
Multiple leadership opportunities in Customer Care
1d ago
Listed five days ago
This is a Full time job
Queenstown, Otago
$70,000 – $85,000 per year
- Help iconic NZ tourism businesses thrive with smart tech
- Enjoy a people-focused role with variety and real impact
- Work onsite in beautiful Queenstown with a supportive team
Support tourism tech in Queenstown! Onboard clients, solve problems, and make an impact with IBIS Technology.
5d ago
Listed four days ago
This is a Full time job
Mount Wellington, Auckland
Competitive base salary + bonus
- Build the customer service team from scratch, shape the culture, and lead the sh
- Monthly performance bonus tied to your team's results, recognised and rewarded r
- People-first whānau culture, genuine team spirit, real autonomy once you find y
Lead NZ customer service from the ground up for an established food producer, blending people leadership, commercial acumen, and outbound sales.
Recruited byDanielle Dunn
4d ago
Listed twenty two days ago
This is a Full time job
Hastings Central, Hawkes Bay(Hybrid)
- Influential CX leadership role with tremendous scope and challenge
- Great team, supportive leadership, competitive remuneration package
- Leading Hawke’s Bay-based employer; electricity distribution sector
An exciting, hands-on CX leadership role with the team at Unison Networks. Champion a customer-first experience, delivering high-quality outcomes.
22d ago
Listed nine hours ago
This is a Full time job
Auckland CBD, Auckland
Base +Kiwisaver +Incentives+ Discounted Insurances
- Great work-life-balance + Personal and Professional Development Opportunities
- Opportunity to work for a Global Insurance Company +Obtain level 5 qualification
- Role with variety + friendly work environment + variety of benefits
Engage with an established portfolio of SME clients via phone & email to understand and provide insurance solutions for their commercial assets
9h ago
Listed six days ago
Proactive Customer Success Specialist to support customer onboarding and account management.
6d ago
Listed twenty five days ago
This is a Contract/Temp job
Saint Johns, Auckland
- Award-winning culture & opportunities!
- Opportunity to lead and take ownership!
- High-trust, autonomous environment!
Make your mark with one of NZ's leading retail brands!
25d ago•Expiring
Listed twenty two days ago
- Grow in a flexible, people-first culture with real career development
- Employee discounts across Tech, Health, Travel and more!
- Make your mark at one of ANZ's largest and most complex technology businesses
Provide payroll system support to DataPay Direct clients, resolve queries, and help clients maximize the value of the payroll solution.
22d ago
Listed seven days ago
This is a Full time job
Greenlane, Auckland
MoleMap's contact centre is a key part of people booking a skin check and the engine behind our marketing team.
7d ago
Listed thirteen days ago
This is a Full time job
Auckland CBD, Auckland(Hybrid)
- Lead the transformation that enables our future customer experience strategy
- Shape the future operating model, capability and customer experience at Contact.
- Lead a team of change, learning and optimisation specialists
Lead the transformation of Contact's customer experience function, building the capability and operating model of tomorrow.
13d ago
Listed one day ago
This is a Full time job
Wellington Central, Wellington
Ensure the effective and efficient operation of the Centralised Services, delivering high-quality customer service to the public
1d ago
Listed one day ago
This is a Full time job
Christchurch Central, Canterbury
Competitive Salary + Career Growth
- Lead, Coach, and Grow a High Performing Team in Riccarton
- Career Growth, Leadership Development, and a Thriving Team Culture
- 100% NZ-Owned and Operated
Bring your strong leadership skills to a fast-paced, dynamic industry leader.
1d ago
Listed eight days ago
- Competitive Salary + REAL Benefits
- Ongoing Training + Development Opportunities
- No Ivory Towers. Just Smart People Doing Good Work Together
Lead a busy customer service team, coordinate workflows, resolve issues fast, and lift service performance in a fast-moving environment.
8d ago
Listed eleven days ago
This is a Full time job
Wellington Central, Wellington
- Lead an iconic Kiwi organisation with genuine purpose
- Influence strategy, culture and impact at Board level
- Shape a legacy that benefits generations of New Zealanders
Shape the future of an iconic Kiwi trust, balancing strategy, people, and purpose to create impact for generations.
11d ago
Listed seven days ago
This is a Full time job
Wellington Central, Wellington(Hybrid)
$73,000 - $78,000 (per annum)
- Support engineers to achieve trusted professional recognition
- Join a purpose-driven, values-led organisation
- Wellington-based | Flexible and inclusive workplace
Play a key role in helping engineers across Aotearoa gain professional recognition & advance their careers through a fair, trusted assessment process.
7d ago•Expiring
Listed six days ago
This is a Full time job
Christchurch, Canterbury
Competitive salary
- Lead Leaders and a customer-facing teams
- Senior operational leadership role across New Zealand and Australia
- Drive performance, develop leaders and influence business-wide outcomes
Lead leaders, develop high-performing teams and drive customer care operations in this senior leadership opportunity.
Recruited byKelly Scammell
6d ago
Listed twenty three days ago
This is a Full time job
Manukau & East Auckland, Auckland
- Lead. Improve. Deliver
- Central/East Auckland location
- Senior level role giving you the chance to make an impact
Opportunity to join leadership team & be part of well established manufacturing business. Make an impact & work with your team to help shape success
Recruited bySally Stanton
23d ago•Expiring
Listed fourteen days ago
- Be the first conversation small business owners have, and why they choose us!
- Make a real impact for small businesses
- An opportunity to join our employee share scheme
Own the first impression - turning inbound queries into customers who stick around, while helping shape how PaySauce sells payroll
14d ago
Listed twenty seven days ago
This is a Full time job
Avondale, Auckland
Competitive salary, hybrid working, great culture!
- Flexible working, convenient office location, competitive salary
- Drive smarter processes, better workflows and stronger team engagement
- Be part of a growing SaaS business with a strong people-first culture
Shape the future of a specialist ANZ customer function at a company redefining what HR looks like for small and medium businesses!
27d ago•Expiring
Listed thirteen days ago
- Lead a team and shape the customer experience
- Hands-on role managing escalations and customer outcomes
- Premium retail brand with a loyal customer base
Lead a busy customer support team where problem-solving, people leadership, and operational excellence are at the core of every day.
13d ago
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