Phlebotomy Practice Lead

Exciting Multi-Site Leadership Opportunity

Our newly established Patient Services Practice Lead role reflects Pathlab's commitment to strengthening professional leadership, workforce capability, quality outcomes, consistency of practice, and patient experience across the network.

Practice Leads provide visible professional and technical leadership across multiple sites. The role supports workforce capability, promotes high professional standards, leads quality improvement initiatives, and helps ensure safe, consistent, and high-quality phlebotomy and patient care across Pathlab.

This is an exciting opportunity for experienced phlebotomy professionals who are recognised by their peers as trusted advisors, role models and strong technical performers.

Practice Leads will be passionate about clinical excellence and will influence others through coaching, professional credibility and leadership, helping to shape the future of Patient Services across our organisation.

What You'll Be Doing

As a Practice Lead, you will:

• Work as a group of 6 to provide professional and technical leadership that promotes safe, consistent, and high-quality patient care across the network.
• Coach, mentor, and support staff development while strengthening professional practice and workforce capability.
• Act as an expert resource for complex clinical and practice matters, supporting consistency, quality, and evidence-based practice.
• Partner with Trainers to support competency development, succession planning, and continuous improvement initiatives.
• Maintain a visible presence across the Patient Services network, building strong relationships with sites and staff, promoting consistent practice, and ensuring support is accessible across all locations.
• Use quality, audit, and incident learnings to drive service improvements and enhance patient outcomes across Patient Services.

What We're Looking For

We are seeking someone who is:

• An experienced and highly competent phlebotomy professional.
• Passionate about developing others and sharing knowledge.
• Confident influencing and leading without relying on formal authority.
• An excellent communicator who can build strong relationships across teams and locations.
• A strong problem solver who uses sound judgement and evidence-based decision making.
• Committed to delivering exceptional patient experiences and service excellence.
• Enthusiastic about innovation, learning, and continuous improvement.
• Approachable, trusted by colleagues, and comfortable providing constructive feedback and having courageous conversations.

Essential Requirements

• Current MLPAT (Phlebotomy) APC and Medical Sciences Council Registration.
• Full Driver License.
• Significant experience in phlebotomy and ability to provide expert advice on complex clinical or collection issues.
• Experience supporting, coaching, mentoring, and developing others.
• Strong understanding of professional standards, health and safety, safe operating procedures, quality requirements, and accreditation expectations.

Why Apply?

This is an exciting opportunity to:

• Influence professional practice across the entire Pathlab Patient Services network.
• Help shape the future capability of our workforce.
• Develop your career in a newly established specialist role.
• Work alongside clinical leaders and subject matter experts committed to excellence.
• Make a meaningful contribution to patient care, quality outcomes, and continuous improvement across Pathlab.

Pathlab operates across the Waikato, Bay of Plenty and Lakes regions and is owned and directed by a team of highly experienced, local Pathologists, we are proud of our robust systems and innovative solutions. We are quality and people-focused, helping more than 5,000 patients per day throughout the Waikato, Bay of Plenty, and Lakes areas.

Our values reflect our commitment to service excellence, treating each other with respect and honesty, staying enthusiastic about continuous improvement, respecting our New Zealand heritage, and acknowledging the Treaty of Waitangi. 

How to Apply

If you are interested in this opportunity please apply via Seek. Relocation Support can be provided for those outside of Pathlab regional areas.