Community Support Worker - Intellectual Disability

About Pact

At Pact, we believe everyone deserves the opportunity to live a meaningful, connected life.

We are a leading provider of community, vocational, and residential support across New Zealand. We support people with intellectual disabilities, mental health and addiction challenges, and young people, to reach their goals and build independence. Our passionate team walks alongside individuals, empowering them to thrive in a safe, positive, and inclusive environment.

Our services provide a safe and positive environment where our clients are assisted to achieve maximum independence.

About the Role

We’re looking for full-time Community Support Workers who are kind, empathetic, and genuinely motivated to make a difference in others’ lives.

You’ll work across a variety of services — including youth, residential, intellectual disability, and mental health — supporting people to live well, learn new skills, and participate in their communities.

This is a 24/7 rotating roster, and you must be available to work weekends.

In this role, you will:

• Support personal goals — walking alongside people as they build independence and confidence

• Encourage daily living skills — routines, wellbeing, and practical life tasks

• Promote community participation — hobbies, outings, social connection

• Model positive behaviour — fostering resilience, hope, and self-belief

• Maintain clear documentation — ensuring progress is recorded and supported

• And most importantly, help people feel valued, included, and able to enjoy life

What You’ll Bring

We’re looking for someone with:

• Excellent communication and relationship-building skills

• A calm, positive attitude, even in challenging moments

• A genuine passion for helping others grow and succeed

• A full driver’s licence and basic computer skills

• A relevant qualification (e.g., Level 4 Health & Wellbeing) — or willingness to work toward one

• The right to work in New Zealand (we cannot support visa applications)

Why Join Us?

At Pact, you’ll be part of a supportive, down‑to‑earth team that celebrates progress — big and small. We offer:

• As part of our commitment to your professional development, you’ll be supported to enrol in a recognised qualification after six months with us.

• $26.80–$31.47 per hour, depending on qualifications

• Long Service benefits to celebrate your milestones

• Encouragement and support to complete the NZQA Level 4 Qualification

• Free, confidential Employee Assistance Programme

• The joy of watching people grow, thrive, and achieve their goals

Ready to Make a Difference?

Visit our website to learn more about Pact’s work or submit your CV today. Join us in empowering people in our community to live life to the fullest.

Please apply only if you already have the right to work in New Zealand.