Customer Service Representative (CSR)

Join our team as a Customer Service Representative, supporting customers and ensuring orders and enquiries are handled smoothly and professionally.

About the Role

• Answer customer enquiries (phone & email)
• Process orders and coordinate deliveries
• Resolve issues with a positive, solutions‑focused approach
• Maintain accurate CRM records
• Support the team with admin tasks

What You'll Bring

• Customer service or admin experience
• Strong communication and problem‑solving skills
• Great attention to detail and multitasking ability
• Confident with Microsoft Office & CRM systems
• Can‑do attitude and team focus
• Bidfood system knowledge - not required but a plus if you do!

Hours

Mon–Fri: 7am–3pm Sat (rotating): 7am–1pm

If you’re passionate about great customer service and want to join a supportive team, apply now.

For a copy of the Job Description visit jd-customer-service-team.doc