General Manager

• Lead sales growth and market expansion across the Marlborough region

• Senior leadership role with full commercial and operational ownership

• Join a leading NZ-owned business with strong values and long-term growth plans

Service Foods is one of New Zealand’s largest privately owned and family-operated foodservice distribution businesses. Since starting as a small Christchurch grocer in 1983, the business has grown into a nationwide operation supplying thousands of customers across the hospitality sector. With an extensive product range spanning produce, seafood, meat and dry goods, Service Foods partners with cafés, restaurants, hotels, aged care facilities, QSRs, retailers and distributors across the country.

An exciting opportunity has now arisen for an experienced General Manager to lead the Marlborough branch through its next phase of commercial growth and development.

About the role

This is a commercially focused leadership role with responsibility for driving branch growth, strengthening customer relationships and leading overall business performance across sales, operations and profitability.

You will work closely with Account Managers and the wider branch team to identify new business opportunities, grow existing accounts and strengthen Service Foods’ presence across the region. Alongside the sales focus, you will also oversee branch operations, service delivery and team leadership to ensure a high-performing and customer-focused operation.

Key responsibilities will include:

• Driving sales growth, customer retention and regional market development

• Leading and supporting Account Managers to grow revenue and strengthen client relationships

• Identifying new business opportunities and increasing market share across Marlborough

• Managing branch performance across sales, EBIT, service and operations

• Building strong relationships with key customers, suppliers and stakeholders

• Leading branch operations across warehousing, dispatch and delivery

• Managing budgets, KPIs, inventory controls and branch profitability

• Building a high-performing, commercially focused and values-led team culture

• Ensuring strong standards across food safety, compliance and health & safety

About you

You will be a commercially driven leader who enjoys building customer relationships, developing teams and driving business growth in a fast-paced environment.

To be successful in this role, you will ideally bring:

• Previous experience in a General Manager, Branch Manager, Sales Manager or senior commercial leadership role

• Strong sales and business development capability with a track record of growing revenue

• Experience leading customer-focused teams within foodservice, FMCG, logistics or distribution

• Strong commercial acumen with experience managing budgets and branch performance

• A hands-on leadership style with the ability to motivate teams and drive accountability

• Proven ability to build long-term customer relationships and identify growth opportunities

• Excellent communication, negotiation and stakeholder management skills

• A proactive, resilient and solutions-focused mindset

If you are a commercially minded leader looking for an opportunity to drive regional growth, lead a strong team and make a genuine impact within a successful New Zealand business, we would love to hear from you. Apply now or get in touch with Hannah Barclay for a confidential chat, han•••@grahamconsulting.co.nz.

Please note that all applications are reviewed but only shortlisted candidates will be contacted. If you have any questions about your application please feel free to call or email the consultant whose details are listed on the advertisement.