Digital Workplace Support (12 -month fixed term)

Are you passionate about empowering others through technology? If you’re adept with technical systems and keen to guide others on their digital journey, this role may be a great fit for you.

• Full time, 12-month fixed term parental leave cover

Te āhuatunga a te tūranga | About the role

The Bay of Plenty Regional Council is seeking a passionate Digital Workplace Support champion to empower our employees through technology to be a future-ready workforce. By providing engaging training and support, aligned with our Digital Plan and Roadmap, you’ll help to build our people’s capabilities and confidence in leveraging digital workplace technologies. This role is integral in enabling our staff to maximise the benefits of our technology, contributing to our community outcomes. Key responsibilities for this role include:

• Regularly analysing and addressing organisation-wide technology training and learning needs of our staff.
• Design, develop and deliver comprehensive learning and development programs aligned with our Digital Plan and Technology Roadmap, accommodating various learning styles and new technology.

Ō pūmanawa | Your skills and experience

To be successful in this role, you should embrace change and manage multiple training programmes simultaneously. You will excel in managing relationships, work effectively in a collaborative environment, and demonstrate responsiveness and autonomy. We are seeking someone who is a quick learner who can grow into this role, continually developing their knowledge and skills with the potential for additional responsibilities being given over time.

We are also looking for someone with: 

• A Degree or Diploma level 6 qualification in a Digital, Technology, Training, Communications or other relevant discipline.
• At least four years’ relevant experience in a role that requires technology or digital expertise.
• At least two years of experience in IT training or similar roles.
• Demonstrated knowledge of Learning and Development delivery and channels.
• An understanding of operational technologies used in an enterprise environment.
• Skills in analysing, designing and developing online learning modules.
• Project Management and facilitation skills are desirable.
• Understanding of e-learning modules is preferred.

Ko wai mātou | Who we are

Toi Moana Bay of Plenty Regional Council is responsible for land, air and water as well as public transport and economic development. A major focus of our work involves looking after the environment. We manage the effects of people's use of freshwater, land, air and coastal water. However, we also have a broader responsibility with others for the economic, social and cultural well-being of the regional community.

Kaimaihi at the heart - we are a values-driven organisation, that really cares about our people.  Who you are is important to us and we welcome diversity as an opportunity to grow our teams and are keen to support people of all gender identities, ages, ethnicities, sexual orientations, religions and abilities. We want Toi Moana to be a place where you bring your whole self to work.

You’ll be joining the Operations and Security team. We are a team that works hard to ensure minimal disruption to everyday IT operations, managing core networks and keeping our IT infrastructure secure through digital security. We are a passionate bunch of individuals who look forward to having a new team member to support our organisation and our technical systems. 

Highlights of working with us include:

• Varied and challenging work.
• A supportive and collaborative work environment.
• Flexibility with the way you work.
• A competitive remuneration and leave package, including additional paid leave over Christmas/New Year, and other wellbeing initiates. 
• A commitment to supporting you grow and develop.

This role is located in Tauranga.

Me pēhea te tuku tono  | How to Apply

Click APPLY NOW or contact Gemini Stuart, Service Desk Team Leader on 0800 884 880 or [email protected] for a confidential discussion.

To access a copy of Te Tūranga Mahi (Job Description) please click on the following link or copy and paste it into your web browser: https://tinyurl.com/3vmew9xb

NB: To apply for this job, you must have the legal right to be able to work in New Zealand and also a current, valid driver's licence.

Applications close midnight, Sunday 19 April 2026 and will only be accepted online.