Office Manager/PA

Are you an organised, proactive professional who thrives in a fast-paced, creative environment? We are a landscape design company seeking an experienced Office Manager / Personal Assistant to play a pivotal role in keeping our business running smoothly.

This is a dynamic, hands-on role where no two days are the same. You’ll be the backbone of our operations—supporting our Directors, coordinating workflows, and ensuring our office and team function efficiently.

About the Role

As our Office Manager / PA, you will be the first point of contact for clients and a key support to both our design and construction teams. You will oversee day-to-day office operations, manage administration staff, and ensure systems, processes, and compliance requirements are maintained to a high standard.

Key Responsibilities

• Act as the first point of contact for new clients and prepare information for initial site meetings

• Coordinate and schedule appointments, meetings, and staff events

• Supervise and support administration staff

• Oversee daily office operations, including phones, mail, and front-of-house duties

• Develop and implement office systems, policies, and procedures

• Manage office supplies, inventory, and equipment

• Lead Health & Safety management, including compliance, systems, and training records

• Maintain and update office systems, files, and databases

• Prepare reports and presentations for the Directors

• Ensure compliance with legal and regulatory requirements

• Provide high-level administrative support to the Directors

• Manage uniform stock and company assets

• Oversee fleet management, including servicing, registrations, and WOFs

• Manage all HR processes, including onboarding, staff records, leave, wellbeing, and policy development

• Handle monthly client invoicing

What We’re Looking For

• Proven experience in an Office Manager, PA, or similar role

• Strong leadership skills with the ability to motivate and support a team

• Excellent communication and interpersonal skills, confident working with clients, trades, and management

• Exceptional organisation and time management, with the ability to juggle multiple priorities

• Advanced knowledge of Microsoft Office, Google Workspace, and office systems

• Confidence in learning, implementing, and improving software systems

• A proactive, solutions-focused mindset with strong problem-solving ability

• High level of attention to detail and accuracy

• Professional, reliable, and able to maintain confidentiality and integrity

• Ability to work both independently and collaboratively

Why Join Us?

• Be part of a creative landscape design company

• Work in a supportive and collaborative team environment

• Diverse role with real responsibility and impact

• Opportunity to shape systems and processes within the business

If you think you would fit with our team, we would love to hear from you!  Please send your CV and cover letter to [email protected]