Checkout Supervisor - Full time

PAK'N SAVE PAPAKURA

CHECKOUT SUPERVISOR

We’re looking for a confident and customer‑focused Checkout Supervisor to support the Checkout Manager in the daily operation of our busy Front End. This is a hands‑on leadership role where you’ll help deliver outstanding service and bring our Brand Promise of “SWEET AS” to life.

You’ll thrive in a fast‑paced environment, enjoy leading a large team, and take pride in making sure every customer leaves with a great experience.

Key responsibilities:

• Deliver exceptional customer service at all times
• Supervise and support a large checkout team
• Close the checkout department in the evenings
• Ensure checkout procedures are followed correctly and consistently
• Monitor checkout security and customer flow
• Manage queues and ensure the right number of checkouts are open
• Handle customer enquiries and resolve complaints professionally
• Maintain a clean, tidy, and well‑presented checkout area
• Follow Sales of Liquor, Health & Safety, and Food Safety policies
• Train, coach, and support new team members

What we’re looking for:

• Strong customer service skills with a positive attitude
• Reliable, punctual, and committed with a strong work ethic
• Confident communicator who can think on their feet
• A team player who leads by example
• Previous leadership or supervisory experience (supermarket experience preferred but not essential)

What’s in it for you:

• Supportive team environment
• Opportunities to grow your leadership skills
• A role where no two days are the same

Days and hours will be discussed at the interview stage.

If you’re ready to step into a leadership role with a team that genuinely values great service and development, apply now.

Please apply online: https://foodstuffs.careercentre.net.nz

Only those applicants who are shortlisted for the role will be contacted.

Application closes Sunday 26 April 2026 – Unless filled prior.