Import Operations Specialist

• Take ownership of end-to-end import shipments in a fast-paced environment

• Join a supportive, experienced team with strong industry knowledge

• Opportunity to grow your career within a stable, well-established business

About the Company

Join a well-established logistics provider known for delivering reliable freight solutions across global markets. With a strong reputation and a focus on operational excellence, this is a business that values its people and supports long-term careers.

About the Role

We’re looking for an experienced Import Operations Specialist to join a busy logistics team. This role is focused on coordinating import shipments from origin through to final delivery, ensuring accuracy, efficiency, and a high level of customer service.

You’ll be managing multiple shipments at once, working closely with overseas agents, shipping lines, and local transport providers to keep everything moving smoothly.

Key Responsibilities

• Coordinate end-to-end import shipments (sea and/or air freight)

• Prepare and manage shipping documentation, including Bills of Lading and customs requirements

• Liaise with international agents, carriers, and local service providers

• Monitor shipment progress and proactively resolve any delays or issues

• Provide regular updates and support to customers

• Ensure accurate job costing, invoicing, and system updates

What We’re Looking For

• Previous experience in import operations or freight forwarding

• Strong knowledge of shipping processes and documentation

• High attention to detail and strong organisational skills

• Ability to manage competing priorities and deadlines

• Confident communicator with a customer-focused approach

• Experience with CargoWise (or similar systems) is advantageous

What’s In It For You

• Stable role within a reputable logistics business

• Supportive team environment with hands-on training

• Competitive salary package

If you’re an individual with a wealth of experience in imports, this could be your next opportunity! Don’t hesitate to apply now or get in touch with Hannah Barclay for a confidential chat, [email protected].

Please note that all applications are reviewed but only shortlisted candidates will be contacted. If you have any questions about your application, please feel free to call or email the consultant whose details are listed on the advertisement.