Casual Sales Assistant - Te Rapa

Posted 10d ago

Who are we?

At Animates, we’re passionate about helping pet parents give their pets the happiest, healthiest lives possible.

Animates is New Zealand’s largest pet care specialist, with 48 retail stores, 34 grooming salons and 15 vet clinics working together across communities to support the wellbeing of pets. Every day our teams empower pet parents with trusted advice, quality products and expert services so they can make informed decisions for the animals they love.

We are looking for a casual team member to join on an as needs basis. Flexibility is a must as you may be required to work weekdays, weekends and public holidays!

What will I be doing?

This isn’t your regular customer service role. Here at Animates, the advice you give and the products you sell make a real difference to the lives of pets.

Our values-led culture and extensive training will develop your expertise to provide specialist nutrition advice, make toy suggestions based on breed and know what fish species make good tank-mates + much more! Other daily tasks include fulfilling eCommerce orders, and you may be required to lift heavy items e.g. bags of dog food. 

What we’re looking for:

As a responsible and mature person, you’ll pride yourself on delivering customer service excellence, proactively seek solutions and be committed to ongoing learning.

To be successful you’ll also have:

  • Experience in a customer facing role (retail experience preferred)

  • Physical ability to lift stock (up to 20kg)

  • Flexibility to work weekdays, weekends and public holidays

  • A positive attitude and dedication to being a valuable team member

Why you will love Animates:

You will join a fun and passionate team, who are dedicated to making the world a happier place through the love of pets.

We’re an inclusive employer that values diversity and the unique perspectives our people bring. As a proud Rainbow Tick Certified Employer, we encourage everyone to bring their whole selves to work.


If you share our love for the pets and the pet parents we serve, the products we sell, and the work we do, this is a place for you to build a rewarding career!

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Hirer responsivenessSalary matchNumber of applicants

Company profile

Specialty Retail101-1,000 employees

We believe life is better with pets. We understand the joy of a dog's greeting or a cat's purr, and the unconditional love pets bring.

We’re dedicated to creating exceptional experiences for people and their pets and by providing everything customers need to be great pet parents. We support our pet community through donations, recycling, and adoptions.

With 45 stores, 16 Vetcare clinics, and a passionate Support Office team, we're committed to creating valued and enjoyable work environments. We focus on developing our people to enable them to bring their passion for pets, the environment, and their community to life.

Perks and benefits
Paw-some Employee Discounts
Grow Your Career
Wellbeing is Our Priority
Help is a Phone Call away
"Paws for Good" leave
Pets in the Office & In Store
Family Matters
Pet Bereavement

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