Client Advisor-Cromwell

Client Advisor  -Full Time- — Mon-Fri 8:30 am to 5:00pm with flexibility to cover Alexandra and Queenstown as needed.

Responsibilities for this role include;

• Providing gold standard client care

• Welcome customers with warmth and professionalism

• Manage appointments and front desk duties

• Assist with hearing aid repairs and over-the-counter sales

• Conduct basic hearing screenings

• Travel between clinics as needed

• Comfortable navigating digital tools and adapting to new systems as technology evolves.

(Hearing screening and hearing aid repair experience is not necessary and full training is provided in these areas)

What You’ll Bring:

• Customer service or retail experience

• Friendly, clear communication style

• Strong admin and multitasking skills

• Great phone manner and attention to detail

• Valid driver’s license and access to a vehicle

Why You’ll Love It Here:

1. Supportive, values-driven team

2. Be a part of a positive workplace culture where your contributions are valued

3. Learn new and exciting skills 

4. Free premium hearing aids (plus family discounts!) 

5. Discounted Southern Cross health insurance

6.  Free flu shots & Employee Assistance Program

7.  Enjoy ongoing training and development to help you succeed

8. A day off to celebrate your Birthday!

At Bay Audiology, we’re passionate about helping people reconnect with the sounds they love. From hearing tests to ongoing care, we’re here every step of the way. You’ll be part of a close-knit team, supporting clients and making a real impact. If you're adaptable, reliable, and ready to jump in, we’d love to hear from you!

We’re looking for a Client Advisor to be the welcoming face of our Cromwell Clinic — Mon-Fri 8:30 AM to 5:00 PM, with flexibility to cover other clinics as needed.

If you’re organised, people-focused, and ready to make a difference — apply now with your CV and cover letter and let us know why you would like to join our Bay Audiology team.