Supportive Housing Navigator

Location - South Auckland

• Join a passionate professional team who are providing essential social service delivery
• Use your skills and strengths to deliver positive and holistic solutions
• Deliver best practice and high-quality support for whanau and individuals

Mō te tūranga - About the role:

Supporting people within Supportive Housing to identify and respond to life challenges, enhance personal wellbeing and to secure affordable long-term housing.  Promoting social change, development, and empowerment of people and families.  Engagement occurs through a process of assessment, goal setting, intervention, feedback, and review.   

• Deliver a professional, empathetic, and effective service to people, families and communities 
• Show acceptance, inclusion and genuine interest in people and validate their story and aspirations 
• To listen, relate and affirm people in such a way that they are encouraged to examine their issues and create solutions that lead to sustained independence 
• To refer clients to internal and external services, in line with their goals, to deliver positive outcomes
• Work within the Model of Care framework and align practice with guiding policies and procedures 
• Ensure the set outcomes are being achieved and reporting aligns with practice
• Connecting people to services (including Community Ministries and Corps programmes) that enhance their current circumstances and that meet individual needs 

Ngā pūkenga me ngā wheako - What will your responsibilities be:

• Relationship Development and Engagement
• Practice Frameworks and Reporting
• Deliver our Social Housing Programme
• Committed to upholding and supporting The Salvation Army mission
• Adhere to all Health and Safety guidelines and policies

Our ideal candidate will:

• Relevant tertiary qualifications (minimum level 5) to social services or similar required
• Sound experience of at least 2 years working in case-management, and delivery of holistic wrap-around support.
• Understand and relate to people from diverse backgrounds and who are experiencing hardship, trauma and/or mental unwellness
• Have the ability and commitment to engage and journey with people providing support for personal responsibility and motivation to achieve own goals
• Have the ability to adapt the approach to the needs and interest of the audience.
• A proactive solution focused approach using maturity and empathy in problem solving and reduction of barriers to achieving outcomes
• Takes initiative in identifying professional development needs and training opportunities in consultation with line manager

Our offer to you:

• An additional working week of Salvation Army leave awarded annually on 1 July
• Free confidential counselling services to support your wellbeing
• Subsidised flu vaccination
• Discounted Medical Insurance with Southern Cross
• TSA discount card for discount with various retailers such as Beaurepairs, Noel Leeming, Placemakers and Torpedo7
• Free parking on-site

Candidates should be adaptable, energetic, self-motivated and committed to our mission of ‘caring for people, transforming lives and reforming society’

Hours of work:  This role is permanent fulltime 40 hours/week: Monday - Friday 8.30am-5pm

The starting salary will be from $63,500 to $74,800 gross per annum. This role is covered by the pay equity agreement and the final remuneration will be dependent on the years of experience the preferred candidate brings to the role.

The Salvation Army is proud to be an equal opportunity employer and believes workplaces thrive with diversity.

The Salvation Army is a worldwide evangelical Christian church and human service provider. It is committed to caring for people, transforming lives and reforming society - all through the love of God shown in Jesus. The successful applicant should therefore show an ability to identify with the mission and values of The Salvation Army.