Kaiwhakahaere | Team Leader Registration - (Fixed Term - 12 months)

Ko wai tātau | About us:  

Matatū Aotearoa | Teaching Council of Aotearoa New Zealand is the professional body for kaiako | teachers and provides direction for the teaching profession from early childhood education through primary and secondary schooling in English and Māori medium settings.  Matatū Aotearoa is an organisation that honours Te Tiriti o Waitangi.  

We are committed to lifting the status and mana of the teaching profession, learning collaboratively with kaiako | teachers, supporting quality leadership, and teaching, and strengthening the regulatory and disciplinary framework for the profession in a fit for purpose way.  

Our Wellington CBD office offers some of the best views across Te Whanganui a Tara, just moments from the Railway Station. In addition to four weeks’ annual leave, you’ll enjoy three days of paid Wellbeing Leave and three gifted days over the Christmas and New Year shutdown — bringing your total leave entitlement to five weeks each year. 

We foster a collaborative and supportive culture, with opportunities for professional development and career growth. 

Mō te tūranga | About the role:  

We are seeking a Kaiwhakahaere | Team Leader Registration to join our Te Ohu Rēhitatanga | Registration team.  In this leadership role, you will guide a team of Registration Officers who assess and process applications for teacher registration and practising certificates, ensuring compliance with Council standards, policies, and legislation.  

This is a high-volume environment where you will work to ensure your team meet their targets and receive the appropriate support and advice with regards to registration matters.  

You will have your own workload to process and will be the escalation point to the Registration team and the other teams at the Council to resolve any queries about our policy and processes.  As the team leader, you will also build strategic relationships with internal and external stakeholders in the wider education sector.  

He kōrero e pā ana ki i a koe | About you:  

You are an experienced, approachable leader who enjoys mentoring and developing others. You are comfortable leading challenging conversations and responding to complaints, and you thrive in a fast-paced, high-volume environment.  

To be successful, you will bring:  

• At least 2 years’ experience leading teams, managing people, and supporting them to achieve targets.   

• 3–5 years’ experience in a fast-paced customer service environment.  

• Strong competency of Tikanga, Te Ao Māori, Te Tiriti o Waitangi principles and Te Reo Māori.  

• Demonstrated understanding and/or experience of Pasifika values and cultures is highly regarded and fluency in a Pasifika language is an advantage.  

• Experience applying sound judgement and providing specialist advice based on policies and legislation.   

• Excellent communication and facilitation skills.  

• A methodical, systematic approach to managing workloads and meeting deadlines.   

• Strong relationship management skills to foster positive, enduring partnerships.  

Ka pēhea koe ka tono mai l How to apply:  

To apply, click ‘Apply Now’ and submit your current CV along with a brief cover letter outlining your motivation and what you would bring to the role.  Applications close Thursday 2 April 2026.  

Please note: This role is being advertised both internally and externally.  We are committed to a fair and transparent recruitment process and encourage applications from all suitably qualified individuals.  Shortlisting and interviews may take place before the advertised closing date.  

For inquiries, contact our Te Ohu Pūmanawa Tāngata tīma | People & Culture team: [email protected]