Service Desk Analyst

About the Opportunity
  • This organisation is a well-established provider of digital and technology-driven services, playing a key role in supporting connectivity and innovation across New Zealand.
  • With a strong emphasis on customer outcomes, environmental responsibility, and inclusive practices, they focus on enabling people and organisations to succeed in an increasingly digital landscape.
  • Their culture puts people at the centre, promoting collaboration, flexibility, and continuous development, and creating an environment where contributions genuinely matter.
What You’ll Bring
  • This temporary contract opportunity suits someone who thrives in troubleshooting, delivering high-quality technical assistance, and operating within a dynamic IT support setting.
  • As this position operates within a high-volume service desk, consistency, reliability, and a strong team mindset are essential, along with a positive, can-do attitude.
  • You’ll be interacting with a diverse group of users, so clear communication, professionalism, and a patient, customer-focused approach are critical.
What’s on Offer
  • A role that can kickstart your career in IT support with many areas to grow and learn
  • Shift availability: Monday to Friday, 8am-4:30pm
  • Help guide New Zealand users while giving great customer care and technical advice/resolutions. 
Next Steps? 

To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch.

For any questions give Sophie a call on 027 486 4242 and quote Job ID: 17162 for a confidential chat.

To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.

At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.  

Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people. 
 

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