Senior Supervisor - MoE Mt Maunganui

• Step into a meaningful leadership role where your skills directly shape service standards and customer satisfaction.
• Thrive in a dynamic university setting, working with a passionate team delivering high‑volume, high‑quality service.
• Enjoy career growth opportunities with structured development pathways across Compass Group.

✨ He angitūtanga | The Opportunity

We’re looking for an experienced Senior Supervisor – Catering to lead and support our catering team at MoE, Mt Maunganui. In this role, you’ll oversee daily operations across front‑ and back‑of‑house, ensuring high-quality food production and service delivery. You’ll help maintain safety, consistency, and a great customer experience while guiding and developing the team. This is a Permanent Full Time position during education terms.

👩‍🍳 Ko ō kawenga | Your Responsibilities

In this role, you will:

• Deliver outstanding customer service by responding promptly to requests, replenishing supplies, and managing customer concerns professionally.
• Oversee staff during shifts—allocating tasks, coaching team members, supporting food preparation, and assisting with roster coordination.
• Communicate effectively, follow procedures, and maintain strong presentation and professionalism across all service areas.
• Ensure all company policies and food safety practices are followed, including hygiene, temperature monitoring, and cleaning schedules.
• Support team coverage by stepping into operational roles when required, including covering leave or absences.

⭐ He kōrero mōu | About You

You’ll be a great fit if you bring:

• Experience in a similar catering or hospitality supervisory role, with the ability to work both autonomously and in a team.
• Strong communication skills, flexibility, a positive attitude, and a willingness to take initiative.
• A professional, reliable, and hardworking approach, with excellent personal presentation.
• Physical fitness to meet the demands of a busy service environment, plus a full, clean driver’s licence.
• A commitment to safe food handling, hygiene standards, and completing required training. Police clearance will be required.

🎉 Ngā Painga | Benefits & Perks

• Comprehensive Training & Development: Access to online learning, apprenticeships, and NZQA qualifications.
• Formal Career Paths: We support your long-term growth within Compass Group.
• Rewards & Recognition: Celebrate success through Star Awards, Service Awards, and annual bonuses.
• Health & Safety Focus: We prioritise your wellbeing with strong health and safety systems.
• Corporate & Retail Discounts: Enjoy savings across insurance, gyms, optometry, retail and more.
• Site-Specific Benefits: Uniforms, parking, discounted meals, and access to campus amenities (where applicable).

Visit our Benefits page for the full list.

🏢 Mō mātou | About Us

• We are New Zealand's leading and largest food and support services provider across multiple industries. 
• Our sub-brands, Eurest, Chartwells, Restaurant Associates, Medirest, ESS and Rapport manage these industry sectors. 
• We specialise in turning ordinary acts of service into extraordinary experientialmoments for our clients. With innovative and talented teams across New Zealand, we transform experiences from being GOOD to GREAT. 
• Our people are awesome, they breathe life into our brands and make great things happen! 
• Our strength comes from the combination of the things we have in common - our shared values, vision, and purpose and to make our commitment unique for you - RESPECT, GROWTH, and TEAMWORK are the founding pillars of these commitments. 
• We are committed to reflecting the diversity of our customers, suppliers, and colleagues. We also prioritise sustainability in everything we do, ensuring an inclusive and equitable environment for all. 

👉 Successful candidates must pass pre-employment checks.

👉 Applicants must have NZ residency or a valid NZ work visa.

Recruitment for this role will actively commence from the date of advertising.  The closing date is reliant on the appointment of the successful applicant. 

✨ Don’t Miss Out – Apply Now! If you're ready to lead a passionate team and enhance the student experience at Victoria University of Wellington, click Apply Now!

For recruitment queries, contact: [email protected]

Creating meaningful and lasting connections with every experience.