Customer Service / Sales Rep - Plant Production Nursery

Posted 19d ago

We are seeking an experienced Customer Service professional with a passion for both sales and plants to join our team.

This role is 40–45 hours per week (negotiable) at our nursery in Clevedon. You'll be part of a supportive team in a rural setting, working with a huge range of plants. Benefits include performance bonuses, a staff plant discount, and a free monthly lunch.

Only candidates with permanent New Zealand residency or citizenship will be considered.

Key Responsibilities

  • Respond to customer enquiries via email, phone, and walk-ins, ensuring sales targets are met

  • Manage orders from quote stage through to delivery or collection

  • Build and maintain strong relationships with existing customers

  • Identify and approach new customers within the target market

  • Assist with sales and marketing material and help organise customer events

  • Help customers and carriers load orders when required

  • Occasionally assist the dispatch team

Skills & Experience

  • Full clean driver’s licence

  • Strong customer service and communication skills

  • Intermediate–advanced ERP, email, and Microsoft Office skills

  • Good plant knowledge

  • Reliable, trustworthy, and proactive with a positive attitude

  • Strong team player with a customer-focused approach

  • Good written and spoken English

  • Physically fit and willing to get your hands dirty

What We Offer

  • Attractive wage + performance bonuses

  • Established customer base

  • Career development opportunities

If this sounds like you, please apply with your CV and a cover letter explaining why you would be a great fit for the role.

Applications must be submitted via Seek. No walk-ins, email, or phone applications please.

About Us

Ardmore Nurseries is a wholesale plant nursery near Clevedon, Auckland. We grow a wide range of field and container plants, including trees, shrubs, perennials, grasses, ferns, and climbers.

We supply landscapers, developers, and retail garden centres and operate on a 13.5 ha site with 30–40 staff. Our forward-thinking and positive team makes Ardmore Nurseries a great place to work.

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Employer questions

Your application will include the following questions:
  • How many years' experience do you have in a Customer Service Role?
  • How would you rate your English language skills?
  • Do you have experience in a sales role?
  • Which of the following statements best describes your right to work in New Zealand?
  • Do you have experience using Microsoft Excel?
  • Do you have a current New Zealand driver's licence?
  • Are you willing to undergo a pre-employment medical check?
  • Do you own or have regular access to a car?

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