Client Success Manager

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Posted 20d ago

About Us:

Magnetism Solutions is a team of specialists dedicated to mastery in our field. We help New Zealand organisations improve productivity through the strategic use of Microsoft Power Platform. Our culture is built on being humble, yet confident and a commitment to working as one. 

We invest in our people, providing regular, dedicated professional development time to ensure continuous growth at every stage of your career. 

The Opportunity: 

This is an exciting opportunity for an experienced solution sales professional to take ownership of the full sales cycle — from identifying opportunities through to closing deals and maintaining long-term client relationships. 

You will play a key role in driving profitable growth by introducing medium to large organisations, government and non-profits to the Power Platform and Dynamics 365 and positioning Magnetism as their trusted technology partner. 

Key Responsibilities: 

 Achieve Sales Targets:

  • Work closely with the Head of Sales & Marketing to secure new business. 

  • Deliver profitable sales growth from medium to large organisations, government agencies and non-profits.  

 Identify & Connect with Prospective Clients:

  • Generate leads through referrals, networking and collaboration with Magnetism and Microsoft partner selling teams. 

  • Secure and attend meetings to assess Power Platform and technology needs. 

  • Accurately understand business challenges, high level requirements and mapping them to Microsoft Power Platform and Dynamics 365 solutions.  

 Generate Qualified Leads: 

  • Explore business cases with prospective and existing clients. 

  • Identify business problems, opportunities, and financial impact. 

  • Collaborate with technical teams to shape effective solutions. 

  • Prepare and deliver compelling Power Platform presentations and proposals. 

Close Sales & Manage Opportunities:

  • Manage the full sales cycle from interest to signed order. 

  • Prepare and present proposals and RFP responses (including pricing collaboration). 

Account Management:

  • Maintain strong ongoing relationships with clients. 

What We’re Looking For 

Core Competencies: 

  • Strong accountability and ownership mindset 

  • Customer-focused with commercial awareness 

  • Natural communication and listening skills 

  • Excellent demonstration and presentation skills 

  • Collaborative team player 

  • High attention to quality and detail 

Sales Skills:

  • Consultative Selling 

  • Solution selling 

  • Business Acumen  

  • Prospecting 

  • Customer Advocacy 

  • Ability to translate business needs into technology solutions 

Technical Skills:

  • Microsoft Office Suite (including PowerPoint) 

  • Microsoft Dynamics 365 and Power Platform (preferred) 

Benefits: 

  • Mastery & Learning: Professional development funding equivalent to 10% of your salary. 

  • Wellbeing: Annual wellness voucher, birthday leave, and KiwiSaver. 

  • Flexibility: Genuine flexible working arrangements within a supportive leadership culture. 


How to apply  

Apply online, or email [email protected] with any queries  


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Employer questions

Your application will include the following questions:
  • Which of the following statements best describes your right to work in New Zealand?
  • Which of the following Microsoft Office products are you experienced with?
  • How many years' experience do you have in a client services / account management role?
  • Which of the following Customer Relationship Management (CRM) systems do you have experience using?
  • What's your expected annual base salary?

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