Internal Sales/Customer Service

CTC RV help people create lifelong memories by providing all things needed to make their RV trips unforgettable.

We are an Australasian company with a 50-year heritage in the Australian & NZ caravan, RV and leisure industry. As leaders in the supply of parts and accessories, we continue to expand our product offering and brand portfolio to meet the evolving needs of our consumers and business partners. 

We have an amazing opportunity for you to demonstrate your exceptional Customer Service Skills coupled with the ability to assist in our warehouse when needed.  

If you are looking for a stable, full-time role with a Company based in East Tamaki, that cares for their employees as much as their customers, then CTC RV is waiting for you.  Our benefits include;

• Training in systems and processes

• Supportive colleagues and managers

• Great work life balance (40 hour week Mon-Fri) with no excessive hours

• A comprehensive Digital Health and Well-being program

• Discounts on our products

• Generous Service Award Program 

• Off road parking

• Working with awesome people towards team-based sales targets

In this supportive role your responsibilities will include;

Inside Sales/Customer Service/Warehouse

• Answering customer enquiries, processing customer orders, following up customer enquiries, releasing back orders, and liaising with the warehouse regarding the status of client's orders.

• Supporting our external sales personnel.

• Making outbound sales calls to clients to increase sales volumes including promoting various company specials and announcing new products.

• Working with the sales team at occasional Caravan and Leisure Shows & trade events.

• Backup support for our warehouse during peak periods

The role requires exceptional customer service skills and you will embody;

• Excellent communication skills coupled with a customer-focused mindset.

• An energetic and proactive attitude.

• The ability to interpret and retain technical details 

• The desire to learn and to educate customers.

• Ownership with ability to “problem-solve” and a willingness to “go the extra mile”

• Proficiency in computer systems including Microsoft and ERP systems

• Solid experience in Sales Support  

Whilst previous experience in the RV, or Camping industries is highly sought, your experience within technical type industries (such as the Auto Industry) would be transferable and highly regarded. 

How to Apply

Click ‘Apply Now’ button. Please attach a covering letter addressing all the criteria along with your supporting resume.

You can find out more about us on our website www.coastrv.com.au