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This is a featured job

Customer Services Manager

at Alpine Spas

This is a Full time job

Christchurch Central, Canterbury
  • Lead a high-performing team that works across New Zealand and Australia
  • Drive change and shape the future of Customer Care and Dispatch
  • Join a growing business where your leadership genuinely makes a difference
We're looking for an experienced leader to oversee our Customer Care and Dispatch teams across New Zealand and Australia.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
This is a featured job

Senior Service Operations Specialist

at Map Consulting

This is a Full time job

Wairau Valley, Auckland
  • Own the operation.
  • Improve the system.
  • Deliver exceptional service.
Not a traditional administration role. You'll be hands-on, taking ownership, solving problems and improving the way service is delivered.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Listed six days ago

Senior Technology Resilience Advisor

at Ministry of Social Development

This is a Full time job

Auckland CBD, Auckland
$139,920 - $170,089
  • Strengthen technology resilience across critical services New Zealanders rely on
  • Permanent opportunities
  • Auckland or Wellington based roles
Join a collaborative Technology Group where your expertise will help build resilient, reliable services that support communities across Aotearoa.
subClassification: OtherOther classification: Information & Communication Technology(Information & Communication Technology)
6d ago
Listed twenty two hours ago

Senior Service Operations Specialist

at Map Consulting

This is a Full time job

Wairau Valley, Auckland
  • Own the operation.
  • Improve the system.
  • Deliver exceptional service.
Not a traditional administration role. You'll be hands-on, taking ownership, solving problems and improving the way service is delivered.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
22h ago
Listed ten days ago

Customer Services Manager

at Alpine Spas

This is a Full time job

Christchurch Central, Canterbury
  • Lead a high-performing team that works across New Zealand and Australia
  • Drive change and shape the future of Customer Care and Dispatch
  • Join a growing business where your leadership genuinely makes a difference
We're looking for an experienced leader to oversee our Customer Care and Dispatch teams across New Zealand and Australia.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
Listed eighteen hours ago

Customer Care Lead

at Hays | Office Support

This is a Full time job

Christchurch, Canterbury
90,000-130,000
  • Competitve Salary
  • Leadership Opportunities
  • NZ Owned and Operated
Multiple leadership opportunities in Customer Care
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
18h ago
Listed sixteen hours ago

2655 National Key Account Administrator

at Fire Security Services

This is a Full time job

Hamilton North, Waikato
  • Opportunity to provide service to our highly valued customers
  • Awesome autonomous team environment
  • Flexible work from home opportunities
Customer centric superstar required to work with national customers and provide key account administration.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
16h ago
Listed six days ago

Senior Technology Resilience Advisor

at Ministry of Social Development
Be an early applicant

This is a Full time job

Wellington Central, Wellington
$139,920 - $170,089
  • Strengthen technology resilience across critical services New Zealanders rely on
  • Permanent opportunities
  • Auckland or Wellington based roles
Join a collaborative Technology Group where your expertise will help build resilient, reliable services that support communities across Aotearoa.
subClassification: OtherOther classification: Information & Communication Technology(Information & Communication Technology)
6d ago
Listed sixteen hours ago

Team Manager, Centralised Services

at Ministry of Justice
Be an early applicant

This is a Full time job

Wellington Central, Wellington
Ensure the effective and efficient operation of the Centralised Services, delivering high-quality customer service to the public
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
16h ago
Listed fourteen days ago

Outstanding Customer Experience Change & Capability Manager

at Contact Energy

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Lead the transformation that enables our future customer experience strategy.
  • Shape the future operating model, capability and customer experience at Contact.
  • Lead a team of change, learning and optimisation specialists
Lead the transformation of Contact's Customer Experience function, building the capability and operating model of tomorrow.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
Listed eleven days ago

Team Leader Customer Services

at UDC Finance Ltd

This is a Full time job

Auckland
attractive package
  • Join New Zealand's finance company
  • Lead and develop a high-performing Customer Service team
  • Flexible working, medical cover and enhanced parental leave
Lead and develop a customer service team at UDC. Great benefits, flexible working, career growth and leadership exposure.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
Listed nine minutes ago

Pipeline Safety Coordinator

at Firstgas, Rockgas & Firstlight Network
Be an early applicant

This is a Part time job

Bell Block, Taranaki(Hybrid)
  • Great benefits to support you and your whānau
  • Supportive team environment
  • Training and development support to grow your career
We’re looking for a talented Pipeline Safety Coordinator to help us keep the good energy flowing as part of our Land and Planning team in Bell Block.
subClassification: OtherOther classification: Call Centre & Customer Service(Call Centre & Customer Service)
9m ago
Listed five days ago

Call Centre & Operations Manager

at Graham Consulting

This is a Full time job

Christchurch, Canterbury
Competitive salary
  • Lead Leaders and a customer-facing teams
  • Senior operational leadership role across New Zealand and Australia
  • Drive performance, develop leaders and influence business-wide outcomes
Lead leaders, develop high-performing teams and drive customer care operations in this senior leadership opportunity.
Recruited byKelly Scammell
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
Listed twenty one days ago

Team Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • AI-driven projects and B2B growth opportunities
  • Fully subsidised medical insurance for you and family
  • Hybrid work model with flexible hours and wellbeing leave
Lead and inspire a dynamic team to deliver exceptional customer experiences at SCTI, driving strategic projects like B2B growth and AI integration.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
Listed twenty one days ago

Senior ERP Project Manager

at Capgemini Australia Pty Ltd

This is a Full time job

Auckland(Hybrid)
  • Hybrid working
  • A culture that has a work-life balance
  • Professional development time included in your work week
Looking for a seasoned Project Manager with outstanding project management capability and strong commercial awareness
subClassification: ConsultantsConsultants classification: Information & Communication Technology(Information & Communication Technology)
21d ago
Listed five days ago

Digital Infrastructure Transformation Consultant

at allDigital Limited

This is a Full time job

Rosedale, Auckland(Hybrid)
  • Lead Meaningful Digital Transformation
  • Work Across the Full Technology Landscape
  • Join a Growing Consultancy Where Your Expertise Matters
Lead digital transformation. Shape the future of IT infrastructure. Flexible work, professional growth & competitive benefits await.
subClassification: ConsultantsConsultants classification: Information & Communication Technology(Information & Communication Technology)
5d ago
Listed three days ago

Senior Customer Service Manager

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024

This is a Full time job

Mount Wellington, Auckland
Competitive base salary + bonus
  • Build the customer service team from scratch, shape the culture, and lead the sh
  • Monthly performance bonus tied to your team's results, recognised and rewarded r
  • People-first whānau culture, genuine team spirit, real autonomy once you find y
Lead NZ customer service from the ground up for an established food producer, blending people leadership, commercial acumen, and outbound sales.
Recruited byDanielle Dunn
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed nineteen hours ago

Customer Service Team Leader

at Ryan Recruitment Limited

This is a Full time job

Christchurch Central, Canterbury
Competitive Salary + Career Growth
  • Lead, Coach, and Grow a High Performing Team in Riccarton
  • Career Growth, Leadership Development, and a Thriving Team Culture
  • 100% NZ-Owned and Operated
Bring your strong leadership skills to a fast-paced, dynamic industry leader.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
19h ago
Listed twenty one days ago

Customer Experience Team Leader

at Pipeline Recruitment

This is a Full time job

Hastings Central, Hawkes Bay(Hybrid)
  • Influential CX leadership role with tremendous scope and challenge
  • Great team, supportive leadership, competitive remuneration package
  • Leading Hawke’s Bay-based employer; electricity distribution sector
An exciting, hands-on CX leadership role with the team at Unison Networks. Champion a customer-first experience, delivering high-quality outcomes.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
Listed twenty four days ago

Customer Service Manager (B2C) - 6 Month Opportunity

at VEC LTD

This is a Contract/Temp job

Saint Johns, Auckland
  • Award-winning culture & opportunities!
  • Opportunity to lead and take ownership!
  • High-trust, autonomous environment!
Make your mark with one of NZ's leading retail brands!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
24d ago•Expiring
Listed ten days ago

Site Manager, Auckland Contact Centre

at Qantas Airways Ltd

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Lead one of the most critical operational sites in the network
  • Influence at the highest level
  • Lead a large and diverse workforce
Lead one of the most critical operational sites in the network, with end-to-end accountability for safety, customer outcomes, operational performanc
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
Listed three days ago

Solution Consultant

at Wych Limited

This is a Full time job

Auckland CBD, Auckland(Remote)
  • Shape the future of open data across Australia, New Zealand and beyond
  • Help customers unlock open data—from rapid market access to tailored solutions
  • Make a real impact with remote flexibility, a NZ$130k salary and Wych ESOP
Shape the future of open data—help customers turn complex challenges into innovative solutions, launch new services and create real-world impact.
subClassification: ConsultantsConsultants classification: Information & Communication Technology(Information & Communication Technology)
3d ago
Listed twenty one hours ago

Site Operations Coordinator

at H J Asmuss & Co Ltd

This is a Full time job

Hamilton Central, Waikato
  • Competitive salary
  • Supportive leadership that values safety and teamwork
  • Awesome benefits
Fantastic opportunity for a motivated and capable individual to join our Waikato team at our Hamilton Site.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
21h ago
Listed seven days ago

Customer Services Team Lead

at Fulton Hogan

This is a Full time job

Auckland
  • Competitive Salary + REAL Benefits
  • Ongoing Training + Development Opportunities
  • No Ivory Towers. Just Smart People Doing Good Work Together
Lead a busy customer service team, coordinate workflows, resolve issues fast, and lift service performance in a fast-moving environment.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
Listed six days ago

IS Licensing Administrator

at Gallagher

This is a Full time job

Melville, Waikato
  • Make a measurable impact across a global organisation
  • Competitive salary + Free onsite parking
  • Friendly, supportive team environment
Bring control to software licensing. Reduce risk. Make every renewal count.
subClassification: ConsultantsConsultants classification: Information & Communication Technology(Information & Communication Technology)
6d ago
Listed twelve days ago

Outstanding Customer Experience Change & Capability Manager

at Contact Energy

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Lead the transformation that enables our future customer experience strategy
  • Shape the future operating model, capability and customer experience at Contact.
  • Lead a team of change, learning and optimisation specialists
Lead the transformation of Contact's customer experience function, building the capability and operating model of tomorrow.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
Listed six days ago

Contact Centre Team Leader

at MoleMap Australia and New Zealand

This is a Full time job

Greenlane, Auckland
MoleMap's contact centre is a key part of people booking a skin check and the engine behind our marketing team.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
Listed eleven days ago

Customer Service Team Leader

at Delta

This is a Full time job

Christchurch Central, Canterbury
  • A role where you can be challenged and supported
  • Joining a progressive and reputable South Island organisation
  • Be organised and a self starter
We now have an exciting full time, permanent opportunity for a Customer Service Team Leader to join our dedicated team in Christchurch.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
Listed seven days ago

Customer Coaching Manager

at humanlogix

This is a Full time job

Rosedale, Auckland(Hybrid)
  • Rosedale Head Office
  • Lead and develop a high-performing Customer Coaching team
  • Drive exceptional customer outcomes and continuous improvement
Lead with impact and shape exceptional customer experiences.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
Listed four days ago

Principal Advisor - Digital

at Ministry for Cities, Environment, Regions and Transport

This is a Contract/Temp job

Wellington Central, Wellington
$143,891 – $174,927 per year
Senior thought leadership and technical advice on NZ's new Planning System digital transformation.
subClassification: OtherOther classification: Information & Communication Technology(Information & Communication Technology)
4d ago•Expiring
Listed three days ago

Domestic Insurance Broking Opportunity

at Gallagher Insurance

This is a Full time job

Hamilton Central, Waikato
Base + Kiwisaver + Discounted Life Insurance
  • Great work-life-balance + Personal and Professional Development Opportunities
  • Opportunity to work for a Global Insurance Company +Obtain level 5 qualification
  • Various Wellbeing initiatives, discounted insurances + career growth support
Engage with clients via phone & email to understand their needs & provide tailored insurance coverage for their personal assets such as home, car etc.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed sixteen days ago

Customer Service Manager

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024

This is a Full time job

Mount Wellington, Auckland
$100k + bonus
  • Be part of the rebuild of the telesales team and shape the culture
  • Monthly performance bonus tied to team results, paid out every month
  • Values-driven, people-first family business with real autonomy once trust is est
Lead the customer service function for a NZ food business, coaching the team and evolving the operation towards proactive telesales.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
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